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Hi Figma Team,I am unable to open a Figma Make file in normal Figma Design mode.The "Edit in Design" option is not available.Can you please help me convert this file or guide me?Thank you.

Hi everyone,I’m currently navigating a procurement process for Figma organization lisence in Mainland China. As many of you know, China is not on Figma’s list of regions where they automatically collect Sales Tax/VAT (Figma Tax Guide).Our internal Finance and Legal teams require specific tax line items to be listed on the Order Form to fulfill local Withholding Tax (CIT) and VAT obligations. However, Figma has declined our request to add these tax items to the contract/Order Form.For those of you operating in regions not covered by Figma’s tax system, how do you handle this? Specifically: Compliance: How do you justify the discrepancy between the "Total Amount" on the Figma Invoice and the actual "Net Amount" wired after deducting local taxes? Documentation: Does Figma provide a US Tax Residency Certificate (Form 6166) or similar documents to help you apply for Tax Treaty benefits in your country? Process: If the Order Form remains "Net of Tax," what is the best way to document the

I can’t figure out how to fix this issue. Over the last two months, it has happened 2–3 times that the text styles in my canvases suddenly change. The letter spacing switches from 0.42 (our standard style) to –1.52 (I have no idea why this value appears).I can fix it by resetting the instance or manually reapplying the style, but the problem keeps happening.We use a custom company font, and all three designers on our team have the same font version installed. Only designers have edit permissions, and the styles seem to change randomly — once it happened while I was just viewing the frame, and other times when I wasn’t even working in the file.Could anyone help with this? Thanks!

I am currently a user who purchased and uses Figma for web design.I would like to describe the inconveniences I personally experienced while using the software and the issues I would like to see resolved.1. The last two tasks I worked on two days ago were rolled back. Although there is a record of the request made to the AI, the result was rolled back differently from what I saw last, and the credit was still taken.2. I clearly made the request properly and left detailed instructions on exactly which parts to work on and how. (e.g., Create an arrow at a certain location, but do not place it inside a specific shape; create only the "arrow" > Created an arrow inside a rectangle (twice in a row)).However, the result was that this was not performed properly, and only credits were consumed. Credit restoration is required for the rolled-back portion. Additionally, since you imposed credit restrictions despite payment being made by Figma, I believe you should have proceeded under the premi

Dear Figma Team,I wonder why each time I published a demo site on Figma Make, my account being suspend ?All my two account. I’m very frustrated with this. All my two account now are being suspend again.What have I done wrong. Why me ?I do this many time to demo my Web to customer, and now this is suspicion activities need to suspend ??Give me a real solution.And I cant wait anymore, just open my 2 account. I take out the code and build it by my self.My accounts are:phamlinh.mis.hvnh@gmail.comv.linhpq@vinsmartfuture.tech

Hi,I canceled my paid AI credits subscription, but my Billing > Invoices page still shows an upcoming monthly invoice for May 7, 2026 with an AI credit update charge of $20.00.I do not want to be charged for this upcoming AI credit fee.Please confirm: Whether this $20.00 upcoming invoice will still be charged to my card Whether this charge can be removed or canceled before May 7 Whether my paid AI credits subscription has been fully canceled and will not renew again Thank you.

My component panel shortcut is not expanding fully and cutting off components. When I double click and add a component into my designs, all the components inside shift around and I end up inserting the wrong component. Started happening this week

This seems insane to me and I feel like i MUST be missing something, but it seems impossible to edit the style of bullets in Figma Slides. I’m stuck with these hideous oversized squares. Am I missing something or is this basic feature just not available? Can only toggle between number list and bullet list 

Hi Figma Support Team,I recently received an email offering 1,000 complimentary Figma Weave credits as part of a promotional offer for select Figma users. The email stated I could redeem the credits by creating a new Figma Weave account using the provided link and my Figma login before April 23, 2026.I followed the instructions and used the link in the email to set up my account, but the 1,000 credits have not been applied. My account currently shows no promotional credits.Could you please look into this and ensure the credits are added to my account? I'd also appreciate confirmation once the issue has been resolved.Thank you for your help!Best

Hi Figma team, I submitted my app designskills.xyz for review approximately a month ago. It's a Figma OAuth integration that reads design tokens and converts them into AI-readable skill files/format for coding agents like Claude Code and Cursor. Scopes requested: file_content:read, file_metadata:read, library_assets:read I understand the team is experiencing high submission volume, but I'd appreciate it if someone could confirm: 1. Whether my submission is in the queue2. Any rough estimate on when I might hear back The approval is currently blocking our product launch and marketing efforts.

The old Publishing fail bug seems to be back. Is it still a Figma Bug or a file bug this time?

I’ve emailed, filled out forms, and now I’m waiting for more emails only. There’s “limited availability” for phone calls.This is a little crazy. My plan is up in 2 weeks and I can’t edit it and can’t get the answers/help I need for my team’s needs.Can someone please assist me?

I’m encountering an issue authenticating with the official Figma MCP server (https://mcp.figma.com/mcp) when using Claude Code inside Docker on macOS.Environment    •    macOS (Apple Silicon)    •    Docker Desktop    •    Claude Code (running inside Docker container)    •    MCP server: https://mcp.figma.com/mcp    •    Browser: Safari, Chrome, Firefox (all reproduce)Behavior    •    OAuth flow completes in browser    •    Redirect to http://localhost:<port>/callback happens    •    Then fails with: Browser: Invalid state parameter; Claude: OAuth state mismatch - possible CSRF attackNotes    •    Confirmed callback server is reachable from browser    •    Tried: fixed callback port (--callback-port); Docker port mapping; Docker host networkingObservationThe failure happens after a successful redirect to localhost. It appears that the state parameter returned in the callback does not match the original value, causing the request to be rejected.

Hi, After a whole day of editing, I finished around 6pm and I wanted to save my work. I could not see how I could do so. Therefore, I asked you chat bot ai on the left. Immediately, it refreshed the page and all the content I created was lost. Then, I asked your bot to retrieve it, and it could not, saying I should have saved. But nowhere it was explained how to save… which is why I asked the bot. I could not imagine that asking would delete all my work. It is impossible to retrieve the version now, according to your bot. However, I am sure that it is recorded somewhere in your files and that you can retrieve it. Please help me I worked all day long and I lost it because of your non-user friendly interface. Even your bot is saying it. (see pictures enclosed) It even advises me to complain on Social Networks. Thks for your help. 

Hi everyone,I’m facing a serious issue with a Figma Professional subscription that I recently purchased, and I’m hoping someone here has experienced something similar or can advise.🧾 Situation I purchased a Professional Full seat (monthly) subscription. Payment was successful, and I received an invoice confirming the subscription. Right after purchase: I created a design inside that team. Then suddenly, the entire team disappeared from my account. The design is also gone. ⚠️ Current Problem I no longer see the team in my account. I do not have admin/owner access (I wasn’t the owner). I cannot contact any admin or member of that team. Invitation links return: “Page not found” I did not receive any email about deletion or removal. The subscription is still active and billed to that (now missing) team. 🚫 Limitations I cannot: Access the team Restore it Transfer the subscription Figma support bot indicates: Subscriptions are tied to teams

hi there a few minutes ago I upgraded my account from free to professional / dev seat / one month payment specifically to be able to use this mode.  the team settings shows it is ok:  although, it is strange it shows last active 4 month ago, weird, I am using Figma being logged in everyday If I go to this design  and try to switch to dev mode at bottom, it tells me I still need to update. please resolve

Hello, I have the full-seat and I am the admin, but I not able to use inspect mode. Moreover, I am not able to access dev-mode, even though I am paying for that mode. What is the issue?ThanksTy

 Situation:I was using an education account in Figma. I used all my credits in Figma Make, so I created a professional account.Now I’m trying to copy and paste the same frame into Figma Make, but I keep getting an error saying:“The image is too large. Please reduce the number of images or use smaller image sizes.”Question:What should I do to fix this?  

Bonjour,Je vous contacte car je rencontre un problème avec les variables dans Figma.J’ai créé plusieurs variables dans mon fichier, mais lors de la publication, elles ne sont pas toutes publiées. Une partie seulement apparaît comme publiée, et je ne comprends pas pourquoi certaines sont ignorées ou ne sont pas prises en compte.Jusqu’à récemment, tout fonctionnait correctement et je pouvais publier l’ensemble de mes variables sans problème. Depuis peu, ce comportement a changé sans que je modifie mon processus, ce qui rend la situation assez confuse.Photos: ici toutes mes variablesOn peut voir qu’il manque des variables Pouvez-vous m’indiquer d’où cela peut venir et comment résoudre ce problème ?Merci d’avance pour votre aide.Cordialement,

I canceled my subscription, but the money came out. pay time is 2026.04.08 15:41:36 in KOREA time. I checked that it was changed to a free plan and it's ridiculous. Please give me a refund right away.

We tried to update our payment details with a new credit card. After entering the information, we received an error message with a red prompt asking us to add an address. When attempting to do so, another message appears:“There were some issues with loading our payment form. Please refresh and try again.” We have tried multiple times, including refreshing and restarting the app, but it is currently not possible to update any payment details. We would appreciate your support in resolving this issue. Thank you.

Creating a comment in FigJam will often cause cursor to get stuck in Hand Tool mode. Especially so on click and drag to create a comment area selection.  Only way I’ve discovered to release the state and return the cursor to Pointer / Select Tool is to click create new tab, or navigate to another tab, and click back. It’s a common mis-click and leads to significant efficiency disruption. Anyone else experiencing this?

Assets floating panel bug. The panel is cut off, and some items are out of view.Another bug. When renaming a prototype, I can no longer use the left/right arrow keys to move between characters. Instead, they select all of the text.