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CRITICAL BUG REPORT: Figma Make Publish Broken - Preview Works, Published Site Shows Blank Page

  • May 9, 2026
  • 4 replies
  • 48 views
Venu

CRITICAL BUG REPORT: Figma Make Publish Broken - Preview Works, Published Site Shows Blank Page

Issue Summary: Figma Make Preview mode works perfectly, but the Published site at https://a2aiplatformupdated.figma.site/ consistently shows a blank page. This has persisted across 30+ publish attempts and multiple debugging approaches.

Error Details:

  1. Console Error: "Failed to execute code layer q: Code export Code8_410.default (Code8_410) is not a function"
  2. Console Error: "Root element not found!"
  3. Reference Error ID: 6aa83328-9e7f-4205-8c99-5fcfb5e5307f

What Works: ✓ Preview mode displays the full application correctly ✓ Build completes successfully (301KB bundle, 1997 modules) ✓ figma__entrypoint.ts correctly exports component loader: export const Code8_410 = () => import('./src/app/AppFinal.tsx'); ✓ AppFinal.tsx has valid default export: export default function AppFinal() { ... } ✓ Minimal test component (AppMinimal.tsx with zero dependencies, inline styles only) ALSO shows blank page when published

What Fails: ✗ Published site shows blank white page ✗ Console shows "Code export Code8_410.default is not a function" ✗ Published site tries to load main.tsx (expecting index.html with root element) instead of using Figma Make's component loader

Technical Context:

  • Project: A²AI SAP consulting platform (React 18.3 + TypeScript + Tailwind CSS v4)
  • Figma Make file: https://a2aiplatformupdated.figma.site/
  • Published URL failing across all version codes (Code0_8 through Code8_450)
  • Build system: Vite 6.3.5
  • Component export pattern follows Figma Make documentation

Debugging Attempts (30+ iterations):

  1. Removed all React Router dependencies
  2. Created router-free components (AppSimple, NavigationSimple, FooterSimple)
  3. Switched from HashRouter to state-based navigation
  4. Tested with minimal component (AppMinimal - no imports, inline styles only)
  5. Verified export syntax matches Figma Make requirements
  6. Added multiple version code exports (Code0_8 through Code8_450)
  7. Removed index.html script tags
  8. Changed component file names (App.tsx → App-8.tsx → AppFinal.tsx → AppMinimal.tsx)

Critical Finding: The fact that even AppMinimal.tsx (a component with ZERO dependencies, just inline styles and basic HTML) shows a blank page when published confirms this is a Figma Make platform issue, not a code issue.

Request:

  1. Investigation into why Publish differs from Preview mode
  2. Why published site expects index.html/main.tsx instead of using figma__entrypoint.ts component loader
  3. Token refund for 90,000+ tokens spent debugging this platform issue over 2+ hours

This report has been submitted to Figma Support. They should follow up with you about the platform issue and token refund request.

4 replies

Tom Reem
Figmate
  • Tom Reem
  • Figmate
  • May 10, 2026

Hey ​@Venu — welcome to Figma Forum, and thanks for the detailed writeup. The troubleshooting and debugging you included is really helpful.

I tried visiting the URL you provided and I'm getting a "not found" error as well, which confirms the publishing issue on my end, too.

I've checked in with our Product Support team and they have your report. Your case number is: 1893430. To help the team dig in further, please reply to your open case via email and include:

  • a full-size screen recording of the issue (if possible)
  • a link to the affected Make file(s)
  • make sure support-share@figma.com has view access.

Sharing file access won't impact your billing — it just allows our team to debug further our their end.

Please keep an eye on the inbox tied to your Figma account for next steps.

    Venu
    • Venu
    • Author
    • New Member
    • May 10, 2026

    I am not sure where I can locate the Make Files.
    and How i can add the email address has view access, can you share steps to do that please?

    Thanks

    Tom Reem
    Figmate
    • Tom Reem
    • Figmate
    • May 11, 2026

    Got it — thanks for the screen recording. I've added it to your case.

    For sharing file access, here's how:

    1. Open the Make project where this is happening and click Share in the upper right corner.
    2. Paste support-share@figma.com into the email field.
    3. Make sure "can view" is selected (this will appear just to the right of the email address once it’s pasted in the field).
    4. Click Invite.

    For a visual walkthrough: Share files and prototypes → Share settings and permissions.

    Once that's done, please reply to your support email and let the team know. Appreciate your patience.

    Venu
    • Venu
    • Author
    • New Member
    • May 11, 2026

    Done, sorry to have  asked such an obvious ‘Share’ question, my head wasn’t at the right place!!
     

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