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My file is not in my trash and neither can gain access from a direct link that i have. The link is  !https://www.figma.com/board/IBIBPtva74e8Z2dstlhULb/Te-damos-la-bienvenida-a-FigJam?fuid=1099070094870456447I have a free account and never shared the link to anyone. 

How do I upgrade from a free plan to a paid plan with a Dev seat? I’m not part of an organization, and I have no admin to appeal to.

Dear Figma support,I'd like to request an audit of My Account history for the last 1 week, The subscription done is gone and all files on my account have been deleted.At the moment, I’m still unclear about what happened to the files in my account or how they can be recovered.I’m particularly concerned because this account has been active for over a year and contains numerous project files tied to ongoing products, along with an active monthly subscription. However, it now appears as though the account was newly created on March 15, 2026, with none of my previous files present.I would also like to reiterate that I did not take any action to delete my account or remove any files. Doing so would be completely counterproductive given the active projects currently associated with the account. I have already checked the Trash section (both Files and Projects tabs) and there are no files present. and also i am not a member of any other teams or organizations where the files could be located. 

I am not able to publish my plugin because of “some reason”.I get the message “detected a change to your account details” like many others I have seen in the forum.The error message suggests to contact support, and after doing that, the reponse email suggests to write on the forum. Like I am doing. It is a very confusing and quite frustrating process and it would be nice to have an idea of how long this could take. So could you write here the expected waiting time for this kind of issue? Maybe that will help other people in the same situation in the future. Thank you. 

I’ve already created a ticket, but I haven’t heard from anyone.Our account manager created a new organization instead of adding new Dev Seats to the current organization.Can someone please reach out here and let me know you’re out there? I’m unsure if there’s actual a support group at Figma. 🤔

I recently updated Figma and now when I’m in a file or on Home and click the [+] in the top bar to open another file - the search bar isn’t focused anymore. I have to go and click on it to start searching where before it was focused by default. It’s really annoying.  Tabbing doesn’t work either - it cycles through already open files from left. 

Hello Figma Education Team,I am a professor at ESMAD (School of Media Arts and Design, Portugal), and I’m writing to ask for your assistance regarding the validation of several student Education accounts.Currently, a number of my students are having their accounts blocked due to failed validation. There doesn’t seem to be a clear or consistent reason for this, and the behavior appears somewhat random. We have been using Figma Education accounts with our students for several years without experiencing these issues.Additionally, the validation process seems inconsistent: some students receive approval almost immediately, while others receive no response at all and remain stuck in a blocked state, leaving their accounts unusable.I would kindly ask if you could give special attention to accounts using the **@esmad.ipp.pt** domain. These validation issues are currently affecting the normal functioning of our classes and impacting students’ ability to participate and learn.If needed, I would

Currently my figma account is linked to my school email account, but I need to change it to my personal email before my school email is eventually deleted. The whole process goes smoothly, I get the confirmation email, I click “confirm email”, and then it says that I can’t update my email because it’s already taken, but the “email” they say is taken is just random letters and obviously not my email.  

Hello,I encountered an issue while using Figma. I am unable to access a file that I originally created. The page currently shows the message “You can’t access this resource.”This file was created by me, and I have always been the creator/owner of the project. Previously, I only invited a few collaborators to work on the file. However, I can no longer access the file, and I cannot find it in my project list.I have also checked my Drafts, but the file is not there. I’m not sure what happened.This project is very important to me and I’m quite concerned about losing access to it. I would really appreciate it if you could help check the status of the file and restore my access.

See screen shot. Getting this pop up. App and chat has been working fine. We went started on another phase of code and now this continues to pop up.

I cannot drag and drop a component into a slot, it only allows me to add from the preferred list, sometimes I may want to drag and copy components from near frames, but the slot won’t accept the component this way.

Hi Figma team and community,I am trying to use Figma MCP (Model Context Protocol) integration in VS Code, but I’m running into a persistent issue that prevents the connection from working. Problem DescriptionWhen I configure mcp.json like this: { "inputs": [], "servers": { "figma": { "url": "https://mcp.figma.com/mcp", "type": "http" } } } and start the server in VS Code, I get the following error: Server exited before responding to `initialize` request. Error sending message to https://mcp.figma.com/mcp: Error: Protected Resource Metadata resource "https://mcp.figma.com" does not match MCP server resolved resource "https://mcp.figma.com/mcp". The MCP server must follow OAuth spec https://datatracker.ietf.org/doc/html/rfc9728#PRConfigurationValidation Attempts to use SSE mode or a local proxy have not worked because VS Code MCP strictly validates the resource URL against the protected resource metadata. Any change to the URL (including using localhost or removing /mcp) results in eithe

I understand that you want to stop bots, but showing me 10 poor quality pictures, which I have to match against 8 others each time is just horrible design. Almost dropped out directly, but figured I can vent afterwards as well.

I’m currently experiencing an issue when trying to verify my student account. Every time I attempt the verification process, I receive an error message and the verification cannot be completed. I also received a notification saying that if my account is not verified before March 15, I will no longer be able to use Figma Design.I have also contacted SheerID, but they informed me that they are currently unable to verify my student status at this time. This is quite concerning for me as I rely on Figma for my studies, so I would really appreciate any help in resolving this issue. 

I am reaching out to the Figma team as someone is  enrolled as a student at college. My classmates have been able to verify their student account. But I am unable to do so. And now I have come down to ‘Verification Limit Exceeded’. It’s a frustrating loop and I have even reached out to SheerID and education@figma multiple times, but the request has been turned down and failing, saying they’re unable to verify it. Please help me for the same. 

Hi Figma Team, I kindly request that you provide your Certificates of Tax Residence for the fiscal years 2025 and 2026 for the purposes of tax reporting in Poland.These certificates are necessary to ensure proper withholding tax compliance and to fulfill our reporting obligations to the Polish tax authorities.I would appreciate it if you could send the documents in PDF format at your earliest convenience.Please let me know if any further information or documentation is required from my side.Thank you in advance for your assistance.Best regards,

For some variables clicking the button (`# component/input/field/inset` for example) will copy the resolved variable value and other times it copies the variable name. There doesn’t seem to be a rhyme or reason. In this screenshot “Radius” and “Padding” copy the variable name while “Min height” and “Gap” copy the value. I would prefer it copy the name so we can use the reference in our design system.

It started yesterday, March 10, 2026. My Figma Make freezes on certain elements. I found that it starts to freeze on Dropdown Items, which makes it impossible to work on the interface.The styles have also changed (some elements have changed color, outlines have been added or removed, which I did not do).  There were also errors like this:But the funny thing is that when you deploy a project to Publish or Static Files, everything is fine. But when you work through the Figma Make builder, errors occur.I assume this is a bug on Figma's side. Please can you help​@Andrew_Chan ​@seni ​@Gayani_S ​@Tom Reem  I can send a link in a private message.

Solved! Thanks

I tried to use a recently updated shadcn component (made using slots) in my Figma file (our design system library also made using shadcn components), but I see an error that “Components with slots are not supported in this file” and the component could not be copied. Why is that happening? I have a professional full seat.

We are experiencing an issue where Figma design links that are added to Jira tickets are later being automatically removed without user action.This is happening across multiple tickets tied to the same epic, not a single isolated story. The behavior appears inconsistent—on some days the Figma links are visible, and on other days the same links are gone.This has been occurring consistently for many months.Where It’s OccurringMultiple Jira tickets across Projects Appears to affect Figma file links specificallyObserved BehaviorFigma links are successfully added to Jira tickets At a later time, the links disappear Some users can still see designs while others cannot The issue does not appear to be permission-related or user-specific; Designs can show up fine one day, but then disappear for the same userExpected BehaviorFigma design links added to Jira tickets should persist and remain visible to all users with access to the ticket.ImpactEngineers, QA, and stakeholders cannot reliably acces

Hi guys.The connection with VS Code dosent’work :  [info] Starting server from LocalProcess extension host[info] Connection state: Running[warning] Error reading SSE stream: TypeError: n.body.getReader is not a function[info] Error reading from async stream, we will reconnect: TypeError: n.body.getReader is not a function[info] Waiting for server to respond to `initialize` request...Don’t know why… 

Hello,I'm having an issue with Figma. I can only see the mobile preview, and I can't switch to a desktop preview (app neither web)Also, when I watch tutorials, I see options like "Custom Settings", but these sections don't appear in my interface.Because of that, I can't change the preview or configure it for desktop.Does anyone know: why my preview is only in mobile view? how I can switch the preview to desktop? and why I don't have some options shown in tutorials (like "Custom Settings")? Thanks in advance for your help!

Good afternoon)) I copied the parent component and changed the data inside the rows of the drop-down list of the child component. In Figma, everything opens correctly inside the Frame, but in the animation the list is different. How can I fix this?

Hello! A client granted me a full seat, which I can also see stated next to the workspace name. But inside the files I still see the “Ask to edit” component. The client checked the settings ion their side and say that everything is set as for other active designers. But I still see either the “view-only” component or “ask to edit” one where I did not yet ask for permission. I have no clue where the problem lies. Anyone has a clue?