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Figma Cancellation

  • May 12, 2026
  • 1 reply
  • 7 views

SaroOowh xox

I cancelled my subscription on May 7, yet I was still told it would only be cancelled on May 13 and I was charged anyway. If I cancelled before the renewal date, there should have been no charge. They stole my money after I had already cancelled my subscription. Very disappointed with how this was handled.

1 reply

Jaycee Lewis
Figmate

Hi, ​@SaroOowh xoxĀ  šŸ‘‹Ā  I’m sorry that happened. I found the support ticket you opened, increased its priory, and flagged it to my internal resources. Please keep an eye on your inbox for a reply from our support team. — Jaycee