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Question

Figma Config Code Invalid

  • May 12, 2026
  • 1 reply
  • 10 views

Lizzy Yoo

Hi there, 

My team received config codes, but upon immediately trying to redeem my own code I received an error message saying “This code has reached capacity”. We believe there may also possibly have been some mix up with codes among our team, but would appreciate any help on getting this resolved!

Thank you!

1 reply

djv
Figmate
  • Community Support
  • May 12, 2026

Hi ​@Lizzy Yoo, thanks for reaching out! 

I’m Denise from the Community team at Figma. My team here on the forum isn’t able to assist with Config issues, but it looks like you reached out to Config support directly on ticket #189674. 

I’ve escalated your ticket on your behalf. Someone from our Config team will connect with you as soon as they’re available. If you have any further questions, please reply to Config support directly via email.