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Couldn't connect, check your internet and try againID: faaf6398-fb77-4d0a-8e3e-bb62a3b82d69 Been getting this error on a project. My internet has been spotty today but it is working with every other application now and I’m still getting this error above the AI prompt area in Figma Make. Tried restarting Figma and my PC, no luck. Any guidance on this?

Figma’s help article indeed says that Gemini CLI cannot write to canvas with remote MCP server.  Was wondering when that support would be added?  As a heavy user of Gemini CLI, was hoping to not have to constantly switch to Claude Code when I experiment with designing!Much appreciated.

Hi, so i wanted to make a navbar animation, but i cannot make the navbar responsive AND animated AND fixed in place (so it moves down when im scrolling). I am going insane, heres the problem below. The problem is that because the navbar is not inside hero section i cannot make this animation and i dont know how else i can do it while containing both animation, responsivness and it being fixed in place - desperate design student.

 I am trying to use the Figma MCP server with Claude Code but getting access denied errors.what should I do?  

Hi,I’m experiencing an issue with my Figma Education plan after updating my university email, and I’d appreciate some guidance.I originally verified my student status via SheerID using my university email.My university later updated my email address (same domain, only the name changed), and I updated my Figma account accordingly.After this change:My role still shows as “Education” But my plan is now “Basic” I also get a “Verification Limit Exceeded” error when trying to re-verifyI contacted SheerID, and they confirmed that:My verification was successfully approved No re-verification is required at this time If wish to have the offer migrated to another account, please reach out to Figma for further assistance. Figma's customer support team can be reached at: sheeridescalations@figma.com. (I already sent an email through there)So it seems the issue is not with eligibility, but with the verification not being reflected after the email update.Timeline of events:Nov 9, 2025: I verified my

I found the Radial Repeat as a really useful feature. Because we only need to edit one and it will automatically change the others. But there’s an issue with it. As you can see here, I tried to use the radial repeat for the shape.Next I’ll save the radial repeat group to SVG and use it in Figma.As you can see, the result only saved the main shape, not all the radial repeat group. Well I can just save it as a PNG, but when it comes to detail, SVG is unmatched. 

Hello! I had a problem yesterday. The pages in Figma don't open, and I get error 106. My internet connection is good, and I've tried reinstalling the app, but it hasn't worked. What's the issue? 

Hello Figma Community,I’m currently a design student and I was re-verifying my student education plan because of the new update and features but when I tried to re-verify my account, my ending screen would beVerification Limit ExceededWe're glad you're enthusiastic, but it looks like you've already redeemed or attempted to redeem this offer.I don’t know if my re-verification went through because before it would say “we’re having troubles please verify later” so I tried it a couple of days later and got the “verification limit exceeded” screen. If anyone knows a solution that would be amazing! Thanks!

I have been charged for the month of May. I have not been using the platform as you can track my record. I am not active. Still I was charged without any prior intimation. Can you please refund my May charge I am no more using the platform. Thanks

I’m creating an interactive dropdown component. I’m using variants. When the dropdown opens to display the menu items either it pushes the elements below it (using auto layout), or the menu opens behind the other elements. I have Youtube videos, I have followed other questions in the community and elsewhere and nothing seems to fix the issue. I have tried changing the canvas stacking to ‘First on Top’, I have tried clip content, I have tried ‘Bring to front’. I tried using overlays but then i’m not able to display the selected option. How do I fix this? I would really appreciate any help!

Hi Figma Teams！ How are you! I submitted a new plugin for review, but it has been a long time more than 4 weeks and it hasn't been approved yet.I understand there might be a high volume of submissions lately, but I wanted to make sure my submission didn't fall through the cracks, as the typical timeline is 5–10 business days. The plugin information is as follows:Plugin name: PPTF – PPTX (Google Slides/PowerPoint) importer to figmaPlugin ID: 1611637977064559630Kind regards,Chuan Hu

Hello, I registered for Config 2026 and forgot to request a visa invitation letter during registration. I already have my registration confirmation email, but replies to events@figma.com say the inbox is unmonitored.Could someone share the correct next step to request a visa invitation letter after registration? (My visa application country is France)​

Hi everyone,I want to share my situation because it mirrors patterns I've seen in other threads here, and I'd love to understand if others have experienced the same.I've been on Figma's paid plan since mid-2025, paying a consistent €24.40/month for roughly 8 months. Then in March 2026 my invoice climbed to €57.86, and this month — April 2026 — I was hit with a €627.28 charge.Here's the full breakdown:1 Full seat: €20.00 15,000/mo AI credits: €351.00 Billing adjustments (AI credit updates): €143.16 Taxes: €113.12 Total: €627.28I want to focus specifically on that €143.16 "billing adjustment", because I find it the most opaque part of this invoice. Figma describes it as "charges for updates made since your last invoice, prorated from the date of change"— but I have no idea what change triggered it, when it happened, or how the amount was calculated. There is no itemized breakdown, no date, no event I can trace it back to. It simply appears as a lump sum on top of an already unexpected €3

Design changes on figma make after running a prompt is reflecting, but the same change is not vanishing after page refresh/next day. If I do preview of respective previous version of any design change, then also not able to see the change.

Hello Figma Support team,I have a question regarding version history availability after upgrading my plan.I currently have access to a file where version history only shows approximately the last 30 days. The file itself was created much earlier.Before upgrading to a paid plan, I would like to clarify:1. If I upgrade my account, will I be able to access version history older than 30 days for this existing file?2. Or are older autosave versions permanently deleted and cannot be restored after upgrade?3. Does upgrading unlock hidden history, or only preserves history going forward?Additionally, I have a more specific question:If multiple projects were created within a single file (for example, several designs made for one client inside one draft file), is it possible to determine when a specific frame or design block was originally created?For example:- Can I see the creation date of a specific frame?- Or track when a particular element first appeared in the file through version history?

Hello,I clearly remember canceling my subscription, but I was still charged $22 through automatic billing.Additionally, even after the charge, my account remains on the free plan and does not show any active subscription.I would like to understand why this charge occurred, and if this was an error, I would appreciate a refund.Also, please confirm the current status of my subscription, and if it is still considered active, I would like it to be canceled.Additionally, I will be switching to a company account and do not plan to continue using this account.Thank you.

Hello,I would like to request a refund for the charge related to the Figma Full license.This license was requested without my permission or authorization, and I no longer use the tool, especially the features included in the Full plan. Also, I currently do not have this amount available in my budget, so this charge has affected me financially.I kindly ask you to review this situation and process the refund, considering that I did not effectively use the advanced features of the license and that the subscription was not authorized by me.Please let me know if you need any additional information.Thank you.

Pessoal, alguém pode me ajudar com uma dúvida no Figma? 🙏Antes eu conseguia usar a opção “Colar como camadas de design” (aquele ícone ), mas agora ela fica desabilitada pra mim.Já tentei copiar prints, imagens e até conteúdo de sites, mas mesmo assim o botão não ativa 😕Alguém sabe o que pode ser? Mudou alguma configuração ou é algum requisito específico pra funcionar?Se alguém já passou por isso e conseguiu resolver, agradeço muito a ajuda!

“Pending” status on my app since 4 weeks ago. Is this normal?

Hi,I am asking because it’s really hard to find anything on this - everything on stacking is top / last idea.So is there a way to have initial stacking changed on RWD window resize?And I don’t mean the prototype, but the design phase.I guess even with variables - you can’t differentiate variables on manual window resize of a frame/component? I mean I have a list of features + image and I do it odd/even:text + imageimage + texttext + imageimage + text so when I resize the window, it’s not stacked:textimageimagetexttextimageimagetext(because folding works like that)but instead, just like you can do it in e.g. Bootstrap with one classfor mobile stacking elements exchange positions, so that it’s:textimagetextimagetextimagetextimage? Sorry if there’s something about it but I know Figma has problems on window change features (without setting e.g. “mobile” manually) and most topics are about the obvious stacking ideas.Cheers,

After publishing updates to a variables library and pulling them into a consuming file, existing theme‑level overrides were reset and reverted to the library defaults. Overrides that were previously set in the consuming file were lost after the library update, even though they were not intentionally removed.

I am following up again regarding my billing issue and refund request, as I have not yet received any response after several days.I previously requested that my subscription be reduced to one full seat only, but two full seats remained active on my account and I was charged for the extra unused seat. I have already removed the additional seat, but this billing issue is still unresolved.I kindly ask for an urgent review of my case and a prompt response regarding:Full refund for all charges related to the unused extra seat Clarification on why two full seats remained active Confirmation that my subscription is now corrected to one full seat only Information about the refund process and timelineInvoice number: PK1Q78A8-0004Account email: [redacted PII - DJV 4/24/26]Please respond as soon as possible, as this matter has already been pending for several days. 

Help! I recently made a prototype for user testing but when it is published and shared, all the text in the prototype is italicized. I've tried doing some research and using prompts to try and fix this, I’ve copied it into a new file, done lots of troubleshooting but I wonder if this is a Figma make bug? It was fine at first and then suddenly everything was italicized. Would love any support on this. Thanks!

i have a library that works the intended way for previously published color styles, but no new ones. not sure which update this feature stopped working but it would at least be the start of the new year, since that is when i would have pulled the colors that are working through the library.  i have changed the names of a few of the color styles that still work correctly and published to confirm it is still linking to the library correctly. context: i have a fill style that i need to apply across a few assets, that fill color is pulled in from a library. we’ll call the assets “hero-block-wide-bg” and the fill named “dark teal” is from the library. “dark teal” only shows up as a fill style where i would select “hero-block-wide-bg” color fill, not in the properties section of “hero-block-wide-bg” color selection. other colors from the same library do show up however.  current workaround is the “dark teal” from the library shows up under “custom”, but then just fills with the hex which isn

Hello,I would like to change the nickname shown in the forum to match my account nickname.Could you please guide me on how to do this or update it for me?Thank you.