Skip to main content
Jefferson Thiago da Silva
Jefferson Thiago da Silva
New Member
August 16, 2026
Solved

Reembolso

  • August 16, 2026
  • 1 reply
  • 34 views

Boa noite, pessoal! 

 

Solicito reembolso. 

Realizei a assinatura, mas não faz sentido o modelo de cobrança, pensei que era R$ 20,00, mas debitaram bem mais, além disso, não consegui desenvolver o que estava planejando, muito insatisfeito. 

 

Por gentileza, poderiam me orientar e me ajudar com a solicitação de reembolso?

 

Aguardo retorno! 

Best answer by adamsmasher

Hello, ​@Jefferson Thiago da Silva! Thank you for your post, and apologies for replying in English - I don’t speak Portuguese.

 

Since we aren’t able to help with billing or account issues here in the forum, I’ve created a ticket for you with our support team so they can assist you. You should get that via email shortly. Thank you for your patience! Regarding the price itself, did you see it specifically listed as R$ 20,00, or was it listed in a different denomination (such as USD) and you had expected it to be your local currency? I just want to make sure that the price is listed correctly. Thanks!

1 reply

adamsmasher
Figmate
adamsmasherAnswer
Figmate
August 16, 2026

Hello, ​@Jefferson Thiago da Silva! Thank you for your post, and apologies for replying in English - I don’t speak Portuguese.

 

Since we aren’t able to help with billing or account issues here in the forum, I’ve created a ticket for you with our support team so they can assist you. You should get that via email shortly. Thank you for your patience! Regarding the price itself, did you see it specifically listed as R$ 20,00, or was it listed in a different denomination (such as USD) and you had expected it to be your local currency? I just want to make sure that the price is listed correctly. Thanks!

Terms & ConditionsAccessibility statement