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13647 Topics

asked in Ask the Community

How do you use figma on ipad??

Cant figure out how to delete objects on browser, app only lets me make figjams not actual projects. Does Figma just like pretending its functional for ipads?

691

2 months ago

gavinatkinson

asked in Ask the Community

Stroke width input is too narrow

Quick feedback on this stroke width input: It’s quite narrow are hard to click into (the righthand side of the input is reserved for variable selection). Can you make this a bit wider?

2 months ago

gavinatkinson

asked in Ask the Community

Repeated style attributes in exported SVGs

Hey all, I noticed there have been several instances where 2 style attributes are applied to the same tag in an exported SVG. Mainly this happens on non-outlined text tags with style="white-space:pre". It also happens with mix blend modes. As you may know, this is noncompliant HTML per the spec: " There must never be two or more attributes on the same start tag whose names are an ASCII case-insensitive match for each other." Would be great to have this fixed as it creates extra time spent fixing these issues after export.

2 months ago

psh7124

asked in Ask the Community

Refund Request for Unauthorized Charge

I’m really frustrated to see that a payment for 10 seats of Figma was deducted from my account without my approval. I did not intend to make this purchase, and there was absolutely no authorization from my side for this charge. I demand an immediate refund for this unauthorized transaction and request that you cancel the subscription immediately. Also, remove my card details from your system. I only purchased a single seat, yet I was wrongly charged for 10 seats last month. This is completely unacceptable, especially since my card is not supposed to be saved with you. How did this even happen? I have already sent an email about this issue but have not received any response. I expect a prompt resolution to this matter. Thank you for addressing this issue as soon as possible.

141

2 months ago

Brent_Swaine

asked in Ask the Community

Component Child & Variants Issue

This is a somewhat complex issue but I’m going to explain it as simply as possible. A library has been shared with me, but since I am outside of that organization I’m not able to utilize any of the library’s components (due to Figma’s limitations on cross-organization sharing). I have copied the library and published it within my own organization but certain items are not identified as components that I am able to use in other files. These items are marked as child components (open diamond) and I don’t have acces to the master component (error of “You don’t have access to this file” when I click the “Go to main component” option). For most of these items, in the right-click menu when the item is selected, I can choose the “Create component” option that essentially creates a new master. However, if the item has a complex variant setup it wipes all of those settings clean. Is there any option to preserve the variants when creating a component from these items?

2 months ago

is_nintendo

asked in Ask the Community

How do you make an action from 5 shapes in one group?

I have these 5 food groups and when I start making vegetables link it makes the whole group a link to vegetables but I want only 1 segment to link for vegetable another for fruits and etc

2 months ago

Kirill_Kulikov

asked in Ask the Community

Open session requires login/signup in iPad app

When I start an open session in FigJam and share the link, another user follows the link on iPad, but is required to login/signup instead of just join the session. Happens only with the iPad app. How can it be fixed?

150

2 months ago

Nathan_Daugherty

asked in Ask the Community

draw new shape directly into existing mask group

I want to be able to draw a new shape directly within an existing mask group. So far the only way to do this is to draw the shape and drag its layer down into the mask group. Is there a better way to do this? It’s very frustrating if you have tons of layers and the mask group is somewhere in the middle of it all.

2 months ago

Karoline_Gammarano_Garcia_De_P

asked in Report a Problem

"Find assets and designs using AI" using images is not available for me

Even that my AI icon appears on the toolbar, I am unable to use the search tool with images, as this option does not appear to me. Is anyone having this kind of trouble? 🤔

2 months ago

Tiz

asked in Ask the Community

Animation not working on mobile

I have created an animated component, composed of 5 variants (see screenshot). Each variant animate on a delay and a ‘Smart animation’. I have placed a few instances of that Component in a single Frame and modified the delay amount of the instances. When I launch the prototype on desktop, it works perfectly fine, but when I open the same animation on my Android (Browser: Chrome), it doesn’t animate at all. This is it (click on launch): https://www.figma.com/proto/NQwuTvrmmcqGHaZztdTdKY/BrightLight?page-id=1%3A920&type=design&node-id=217-1086&viewport=103%2C-828%2C0.59&t=xxgyXDWKzjomSIWA-1&scaling=scale-down&starting-point-node-id=217%3A1086&mode=design Can anyone help? 🙂

6696

2 months ago

Rich11

asked in Ask the Community

Animations in preview jump to the top of the page and then back down

So! I keep running into a problem where my animations instead of playing in preview mode the viewport jumps to the top of the page for a breif second then back to where i was… missing the animation and just seeing the end result. Please someone tell me this is just a human error and i can resolve it 🙂

353410

2 months ago

Amit_Dey

asked in Ask the Community

How to change auto-layout direction automatically on resizing artboard

Hello Figma Advocates, Can you please explain if this can be done actually? I have shared an image to explain my problem. There are 2 conditions: 1 - Artboard size 546, Auto-layout direction - Horizontal 2 - Artboard size 328, Auto-layout direction - Vertical I want to resize the artboard from 546 to 328 and the Auto-layout direction automatically changes from Horizontal to Vertical. Is there any way to do that? Or am I just dreaming? Please comment. Thanks Amit

11813

2 months ago

Katarzyna_Kurnicka1

asked in Report a Problem

Compare changes in dev mode - inconsistent behavior

Hey, I find the compare changes to previous versions incredibly valuable BUT I’ve noticed some inconsistencies that holds me back with recommending that to the whole team 😉 If I inspect frames marked as Ready for dev in that new Overview page for developers the available history ends on the first event of marking that frame as Ready for dev BUT if I go into Compare changes mode of the very same frame directly from the design page (meaning not visiting that Overview page) I can see states since the frame got created PRIOR marking that frame as ready for dev the first time. I would be interested in being able to compare changes back to the creation of a frame no matter of how I access the comparison view.

160

2 months ago

Vincent_Huss

asked in Ask the Community

Group being declared by API as FRAME

Hi Figma team, i think i spotted a bug, i’m attaching a file :Figma – 2 Oct 24 the layer “test-group” is a group and nodenode.type returns FRAME for this. It’s quite random, by playing around and toggling between FRAME and GROUP, i’ve seen the bug disapear then reappear, hopefully, you can reproduce it. I couldn’t find my Figma version (i’m using the desktop version on windows), i think it’s fairly recent, i remember updating about 2 weeks ago, let me know how to find it if you need the precise version number. Best

276

2 months ago

Gandalf_Van_Dyck

asked in Ask the Community

Drag & Drop Prototyping?

Hello all, I wonder if it is possible at all to create some sort of drag & drop prototype? I have tried using drag+ Push (up) and Smart animating layers but none really create a ‘‘drag’’ feel, its all just a click or while dragging, it does not follow a users’ mouse/finger point…I attached a image of what I would like to achieve, but no idea how, if at all 🙂 Any tips or ideas are welcome!

6065

2 months ago

KennLucasNew Participant

asked in Report a Problem

Annoying All Assets Expanded Sometimes

Why is it that every once in a while, I will open my assets panel and every single asset group in every attached library is fully expanded? Why does Figma not put together menuing like they are run by UX people? 🤬 </rant>

100

2 months ago

luisa.scaletsky

asked in Report a Problem

Can't use Bold or Italic in Figjam anymore

I’m trying to use the bold/italic command in FigJam and it just doesn’t work. I have tried restarting Figam and my computer and neither worked. I have also tried both in shapes and in post its.

250

2 months ago

Ashwin_Raji

asked in Ask the Community

Height and width of components changing to decimal values from whole number

The height and width of the components designed on Figma( obviously choosing the whole number from the options Figma itself gives us) is seen to be changed to decimal numbers without our intervention on it. For example - we design a text using the font weight as 16pixels and we come back to see it changed as 16.89. Not sure why this is happening. and this is not only for the text fields but for all the components designed.

1724

2 months ago

Carlota

asked in Ask the Community

Move to page not showing

I am right clicking on an layer to move it to another page but the option is not showing on the menu. I am working on the web browser on Chrome 128.0. Looking forward for you help and comments 🤗

2 months ago

Designers_Duck.Design

asked in Ask the Community

Need to locate and recover files

Please restore these files They were available just yesterday. can we do it as soon as possible? Figma – 21 Oct 24

2 months ago

radu.iancu

asked in Report a Problem

Published variables not showing up in Local Variables in other projects

Hi! To cut to the chase, we have a main project where we’ve created our Design System using Local Variables. These Local Variables were then published as a library to use in other projects, however, when adding this library to another project, no collections show up in the Local Variables panel. I have checked and all variables have the “Hide from publishing” option disabled. To add insult to injury, they do actually show up in the Library panel but that’s it. Different Variable collections that were published: Same library added to another project: The Local Variables panel is empty but somehow the project has access to modes, even if the variables themselves are not available anywhere. What can we do?

1393

2 months ago

Milad_SchukuriNew Member

asked in Ask the Community

Problem with components for different users

am working with a design system, using its components across several design files to create layouts. Since yesterday, I’ve encountered an issue where components in my design files display incorrect properties—specifically, they have an incorrect horizontal flow and size in auto layout. When I click on the text layer of a component, it corrects itself, displaying the right size and adjusting to the layout (filling the container as expected). The main problem is that each user has to manually click on the text layer of each component to make it display correctly. Even after I adjust a component, my colleagues still experience the same issue in their layouts and have to click on the text layer themselves to apply the auto-layout adjustment. Is it some intern bug with our design system or some current Figma bug?

121

2 months ago

Neophus

asked in Ask the Community

Create a nav bar scroll effect with a animation page already done

Hello I just made an animation for my web design and I want to know how to add a navigation bar that appear in the top of the page and when scrolling get it fixed in the top all the time. I have to precise that I have 2 diferent nav bars, the default when it’s the top when the page apperas and a second one with a background and a shadow below (this one I want to get when scrolling). I tried many things with the help of youtube videos but didn’t get it exactly as I want. Thanks

140

2 months ago

Alissa-Apollo

asked in Report a Problem

Can't pull some components out of the library

My team is having some problems pulling some components out of the library. It is not all components, though. We get the following error: “Unable to load. Something went wrong. Try closing this window and reselecting the component.” Closing the window and reopening does NOT fix the problem. I have done to following so far to try and fix the issue: Checked the component in the component file. No errors here. Republished the component. Did not fix the issue. Unpublished the entire library and republished. Did not fix the issue. Note: I was able to publish with no issues. I’m at a loss and not sure what to do.

563

2 months ago

Carlota

asked in Ask the Community

Font installer for browser not opening

Hello! I am trying to use the Figma agent to install fonts on my computer to later see them on the browser. I am not able to use the desktop app because my operating system is too old. I only can use Figma on browser. My question then is: What is the minimum operating system to use this Figma font installer? Thank you very much in advance for your replies 🤗

506

2 months ago

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