Get Solutions

Have been experiencing more often lately after the latest updates on Figma - whenever I hold spacebar  + mouse to pan around my file, it often freezes to pan. The screen itself doesn’t freeze, able to zoom in and out but I’m unable to select layers, move them nor edit them. Also switching tools doesn’t work as well as it seems it got stuck to pan.

I design my emails in Figma and then chop them up using slices. I created a Claude skill that automatically exports Figma elements to Klaviyo, specifically these slices. Everything is working well EXCEPT - slices for some reason do not include any Figma images elements. which means no background images, no logos, product images, nothing. If i export manually it works okay.I noticed that if I export frames however, it works as intended but switching to frames is not an option for now.Figma team, please fix MCP or API so that when exporting slices via Claude MCP it includes images as well.

Hi all,Like I mentioned in the title, when myself and others join a google meet and attempt to present a Figma Slide (via Figma Desktop App), it will get rejected by the google meet within 2-5 seconds. Things to note:1.Happens randomly but I saw it firsthand2.This issue does not quit the Figma app itself, just rejects the window.3.Doesn’t appear to be an issue of hardware, since users are able to stay within the google meet call and the computers don’t crash/restart.4.Issue even occurs when app is up to date on app and mac OS updates. I’ve been reading around and seeing some band-aid fixes (ex:saving the slides locally), however I would prefer this issue to be resolved on the app level. This issue may start to grow and saving locally shouldn’t be the final resolution. I cannot reproduce a screen recording, when I attempt to replicate the issue, I can’t. But as my luck, the issue occurs during important non-public facing meetings (work). Please let me know if this is an issue that will

플랜 구독 취소 했는데 결제되었습니다 환불 부탁드립니다

[redacted by moderator to remove personal information] and [redacted by moderator to remove personal information] are the same gmail accounts. Just I purchased domain for my gmail account, and my figma files removed

Hello,I am a Grade 12 student at Father Agnel School, Noida, India, and I am currently experiencing difficulties with the student verification process.I already have an official school email address; however, my school's email system only accepts messages sent from within the school's organization. As a result, I am unable to receive verification emails sent by Figma. I have attempted to resend the verification email multiple times, but none of the emails have reached my inbox.I have also contacted SheerID regarding this issue and explained the same situation to them.I am happy to provide any documents required to verify my student status, including my school ID card, enrollment documents, passport, or other government-issued identification. I would greatly appreciate any assistance or alternative verification method you can offer.I rely on Figma for my current and upcoming UI/UX and design projects, and gaining access to the student program would be extremely valuable for my learning

在续费的时候 多买了3个full席位 能退款吗 续费第一天

Recently i made prototyping and its sooo glitchy like first i have many experience doing prototyping so it was not mistake form my side just incase i also converted the same component to animation using lotify and it actually works perfectly fine but wht is this in figma bruhhhh its just soooo laggy i like created new components and stuffs delted made again thought it was a svg problem so made whole thing to vector still glitchy.

For the past week, I’ve been experiencing an error in all my existing files. My component sets include interactions designed to simulate an “in-view” scroll effect. Until recently, these always worked perfectly, they are set up to play once. However, when I insert the component into the prototype, the interactions are always changed in the same way, causing them to be incorrectly displayed as a loop. I can only avoid this by resetting the interactions after copying. The main components work without any issues.I’ve already read that similar errors have occurred in the past. Has anyone else experienced something similar recently?

Hello, I am using the Professional plan with annual billing. I accidentally approved a request for an additional Full seat and immediately changed the user back to Viewer. However, a ¥2,000 charge still appears on an upcoming invoice. The seat was never actually used as a paid seat, and this resulted from an accidental action. I would appreciate your review and would like to request cancellation or waiver of this upcoming charge. Thank you.

Hello. I trying to use my new  iPad m5 and desktop site doesn’t work on it. Why ?

I was working on this Figma file when suddenly the canvas itself turned blank with an error pixel icon at the top. The layer section then turned to an inactive state, which meant the frames and design I worked on were there, but I just couldn't see them. I can access other pages on that file but not this specific one; once I open it, the others follow suit. Please, I have important work on that file. How do I get it back? I followed the WebGL article figma directed me to and i did everything asked, but still the error keeps coming back

Hi,Things change in the design, without me touching a thing. For example typography styles turn into Inter for no reason, or elements change their position, or their constraints, and this started happening ever since I staretd using the AI agent. They are not designs made by the agent though, so it’s not realted to the agent doing anything.

Hello!I have a button set with icon placeholders. The icons reference components from the PrimeIcons community file. According to the instructions in that same file, I need to publish these icons as library components in my project, but the Publish button in the panel is disabled (greyed out).What could be the reason for this?

Dear Figma Support Team,I am writing to report several issues I’ve encountered while working with multiple Figma accounts simultaneously. These problems started recently (possibly after a recent update) and are significantly impacting my workflow. My colleagues are also experiencing the same issues, suggesting this is not an isolated case.Issue 1: Authentication Failure via App-to-Web RedirectWhen I click on an account in the Figma desktop app to log in, it redirects me to the web browser as usual. However, even after completing the login process in the browser, the app often fails to register the login. I have to repeat this process 2–3 times before the account successfully logs in.Issue 2: Loss of Seamless Session Recovery for Multiple AccountsPreviously, if I had multiple files open from both Account A and Account B and my computer went into standby, I could simply re-log into both accounts upon waking the device to continue working. Now, even after logging into both accounts, the o

Figma Desktop App version 126.5.6Apple Silicon 

Issues Now a days i am facing are:Connecting prototype Links  Not able to connect interaction by doing just small drag and drop. I have to go to prototye section there i have select interaction first and the again come back to button component to link with another screen.   Copy Paste Issue:  While Copy pasting 1 component from 1 project to another project page all assest are getting invisible.  See attached Screen All this are happening from last 2-3 updates.  

It is so frustrating to be able to bring a video into figma to work and then realize that you cannot pause a video to then click somewhere else without the video restarting. I guess that works if you are pulling a video into a prototype but it does not help when you want to use it as a reference as you work.

Hello,My annual subscription was renewed today by mistake.I noticed the charge immediately and would like to request a full refund.I have not used the subscription after the renewal.Could you please review my case and process a refund?Thank you. [invoice redacted by forum moderator to remove PII]

개인 스페이스 결제를 해야하는데 팀 스페이스 결제를 해버려서, 당일에 바로 착오로 인한 결제 취소를 요청했습니다. 일주일이 지났는데 해당 취소건에 대해서 어떤 이메일도 오지 않았고(스팸함에도 없음), 다시 티켓을 제출했는데도 아무런 이메일이 없습니다. 다시 제출한 티켓번호는 #1956375고, 이전에 제출한거는 헬프센터랑 대화한 이력을 볼 수 없어서 티켓번호도 알 수 없습니다. 그리고 두번 모두 내 요청 목록에 생성도 되어있지 않고 그래서 요청 자체가 접수가 된건지 만건지 알 수가 없고 진행상황도 알 수가 없습니다. 이거 해결 안되면 팀스페이스 오너는 다른 기능을 사용하지도 않았는데 몇십만원을 추가로 내야하는 상황이니, 빨리 환불 부탁드립니다.인보이스 아이디 : in_1TfFnZIvcqWR3dFDyhIhYA0r

Payment was made using a personal card. Please cancel the payment. Invoice ID: in_1ThKRwIvcqWR3dFD39m88LUGStart: Jun 11, 2026End: Jun 11, 2027Total: $1,344.00 USD Also, it seems that a card ending in 5879 is registered. Please delete the entry.

Hello,I was charged €142.64 on June 4, 2026 (Invoice ID: in_1TebCBIvcqWR3dFDRDSotwBA) for a Professional team subscription with multiple Full seats that were added unintentionally.I am a student and did not intentionally upgrade. I have already downgraded all members to Viewer seats immediately after discovering the charge.I contacted support via email on June 4th, provided all requested account information, but have received no response for over a week.- Team: nattananboonjaroen's team- I am the owner/admin of the account- Invoice date: June 4, 2026 — €142.64Could someone from the support team please look into this? Thank you.

Got this error but don’t know what does it mean.

Hello,  I need to talk to Figma support, I have unrecognized charge on our corporate Credit Card. I also have the $7 monthly fee we paid, but we got charge not reflected on the billing history for $264.50 (CAD) . I cancelled my current subscription because I’m not sure what is happening. Could some of your supper team contact me to resolve this issue?

I'm researching food delivery app interfaces and noticed that many platforms focus heavily on adding features, while users seem to care more about speed, simplicity, and convenience.For designers and product teams who have worked on food delivery platforms:What are the most important UI/UX principles when you build an app like Swiggy? Which design patterns improve order completion rates the most? If you were to create an app like Swiggy today, what would you do differently from existing apps? What are the most common UX mistakes made during Swiggy app development? How can a food delivery startup app create a memorable user experience without overwhelming users? Have you seen a Swiggy alternative app introduce a unique interface or workflow that genuinely improved usability? When you design an app like Swiggy, which screens deserve the most user testing and iteration?I'm particularly interested in practical examples, wireframes, user flows, and design strategies that have proven effecti