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Kyungbin Bae
New Member
September 8, 2026
Solved

에듀 계정 승인이 안 됩니다.

  • September 8, 2026
  • 1 reply
  • 42 views

에듀 계정 전환하려고 신청을 해 뒀는데 승인이 안 됩니다. 메일도 전혀 안 오고요.

    Best answer by Celyn_L

    Hi ​@Kyungbin Baewelcome to the Figma Forum and thanks for reaching out! I hope it’s alright for me to respond in English.

    I understand that you’re awaiting an update on your Education plan status and haven’t received a verification email.

    Could you confirm if you’ve completed each step outlined in the higher education application process?

    1. Log in to Figma using the account you want to verify. If you have a personal email address associated with the account, please update it to your school-issued email address before applying. The email domain must match your educational institution’s domain.
    2. Visit the Education status application page.
    3. Select Higher Ed as your institution type.
    4. Agree to the terms of service.
    5. Click Submit.
    6. Complete the SheerID form using your school and personal details.

    If you completed all the steps above but still haven’t received the verification email, the best next step is to contact SheerID at figmasupport@sheerid.com. Their team can help with email delivery or completing the verification process.

    I hope they’re able to help you complete your verification soon. Please feel free to let us know how it goes!

    1 reply

    Celyn_L
    Figmate
    Celyn_LAnswer
    Figmate
    September 8, 2026

    Hi ​@Kyungbin Baewelcome to the Figma Forum and thanks for reaching out! I hope it’s alright for me to respond in English.

    I understand that you’re awaiting an update on your Education plan status and haven’t received a verification email.

    Could you confirm if you’ve completed each step outlined in the higher education application process?

    1. Log in to Figma using the account you want to verify. If you have a personal email address associated with the account, please update it to your school-issued email address before applying. The email domain must match your educational institution’s domain.
    2. Visit the Education status application page.
    3. Select Higher Ed as your institution type.
    4. Agree to the terms of service.
    5. Click Submit.
    6. Complete the SheerID form using your school and personal details.

    If you completed all the steps above but still haven’t received the verification email, the best next step is to contact SheerID at figmasupport@sheerid.com. Their team can help with email delivery or completing the verification process.

    I hope they’re able to help you complete your verification soon. Please feel free to let us know how it goes!