Remove Education status and switch to Starter plan

Hey ​@Latifah, Celine from the Figma Community Support team here. Thanks for reaching out. Since this involves account-specific details, we're not able to process this directly here in the Community Forum.

I can see you've already submitted a support case for this, thanks for doing that! I've added a follow-up note to your case to give it additional visibility. Our support team will be best equipped to advise you on the next steps and will follow up with you directly through your existing case. (Please note, there's no need to submit another request in the meantime.) Thanks for your patience!

I have already submitted a request regarding this matter to the support team, and I would greatly appreciate your assistance as soon as possible, as this is extremely urgent for me.

Could you please let me know when I can expect a response?

Hey ​@Latifah , thank you for following up! I can see in the backend that the support team is waiting for your response to get some additional information. Please check your inbox when you can!

Yes, thank you. I responded to them.