Hi @Ludo Pasa, Celyn from the Figma Community Support team here.
Thanks for reaching out and providing this additional context. I’m sorry that you haven’t heard back from the team yet and that this is blocking your work.
I understand that you purchased a paid Full seat specifically for higher MCP access, but you’re still seeing the Starter plan tool-call limit.
To clarify how these limits work, users accessing resources on the Starter plan are limited to up to six MCP tool calls per month. The team can confirm the exact reset timing for your account through your support ticket.
MCP limits are based on both your seat type and the plan where the requested file is located. Since your file is in a team on the Starter plan, the Starter limit applies, even if you have a Full seat on a separate paid plan.
To use the paid-plan limits associated with your Full seat, the file should be located in a project under the Professional, Organization, or Enterprise plan where that seat is assigned.
You can learn more here:
I’ve located your existing support ticket, #2114266, and added an internal note so the team has the full context. The team will review your account and follow up with you directly through the ticket, so please keep an eye on your inbox. Thanks for your patience in the meantime 🙏