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At the very first time I open the Figjam file, the Generate AI beta will Opened in default but I accidentally closed that tab, How can I open it again to use. Is there any short cut to open that tab.

FigJam一直报错啊今天，我还挺喜欢这个工具的，其他画流程图的工具都不怎么爱。能尽快修复吗！errorid：910f3e45b3fe4ae192921241ae1c038f 

Hi,in some instance,i see a `fills[0].imageHash` to have a null value.fills[0] is of type `IMAGE`it’s attached to a node that i can see in the editor, and i can see the image.It seems to be that the image is somehow corrupted,it is a node that i transfered from one file to anotherhere’s a file to reproduce the issue, take a look at the root node (named “root”)it has 1 fill of type image with a null imageHashIs this a known issue ?should i let it gracefully fail ? or hope for a real fix ?Thanks in advance for your input

Hi everyone,I've encountered an issue that I can't resolve on my own, so I'm reaching out for help.Our team is researching the prompt-to-code feature on Figma Make and we have a shared Make File. However, the Preview feature doesn’t seem to work for me, even though it works for my colleagues. I can only prompt and see the code generated by the system, but I can't see any preview. I've tried switching to different browsers (Edge, Chrome), using the Desktop App, clearing caches, restarting my Mac, and re-signing into Figma, but the preview screen remains blank. Please help me with this issue.Thank you all!

I have a hard time finding the corresponding Chinese fonts in Figma. I think fonts in other languages ​​have similar problems.Can we add the ability for the software to read font names? 

Does anyone know what Error ID: 537757b90d844b5f9f372ab9e9b333db mean?

I want to convert an elementor site into Figma designs because they want to use Wix Studio instead of WordPress. I can only find info to use Figma to create Elementor sites.  

Hi everyone,We're currently facing an issue with webhooks in the project context.We've created a webhook to listen for FILE_COMMENT events on a project. The webhook was successfully created, and we’ve confirmed that the PING event is received correctly.However, when testing with multiple users posting comments on files within the project, no comment events are being triggered. We’ve verified this by checking the webhook logs using the GET /v2/webhooks/:webhook_id/requests endpoint — only the initial PING event appears there.Is there something we might be missing regarding webhook configuration for project-level comment events? Are there any known limitations or permissions issues that might prevent comment events from firing in a project context?Any help or insight would be appreciated!Thanks in advance.

Hello,Would you like to downgrade my Education plan to Starter free plan, because I am soon graduating and I don’t need it anymore?

Steps to reproduce: Create an instance of any component. Apply a scale transformation to it. Modify one of its dimensions in the right panel. Observe how the other dimension changes.  

The base background layer that I have in all of my artboards is a satellite map image that’s part of a library component. It has multiple backgrounds in the component that I can switch between (via visibility toggling).I opened Figma this morning and all of the images within that component have been cut down to a thin horizontal slice of their proper height. I can paste a new image into the component and it’ll properly display that, but the images already in the component have been corrupted. If I copy the component and try to paste it into another file the corruption comes with it.This is occurring only on Desktop, though. If I go to the web the images still appear properly. 🤔I’m running 125.2.3 on a Mac running 15.4.1.

Well I’m wondering what is happening here because this is the first time I see this problem:I changed the height of my “lg” buttons from 48px to 56px I also changed the radius from 16 to 24px I published my library and updated it on me design file   What is happening:The radius updated on all buttons The height of the buttons did not change I’m wondering if I did something wrong or if this is a known bug? Thank you

Currently, the translation to Portuguese shows two options: "ramo" and "rascunho".I believe that the translation "rascunho" does not accurately represent the concept of "branch" in the context of design and development. The term "ramo" is more appropriate, as it better reflects the idea of branching and versions within the workflow.I suggest that the translation team consider keeping the term "ramo" or potentially not translating it at all, to maintain clarity of the concept for users who are familiar with the term in English. Thank you for addressing this adjustment that could enhance user experience on the platform.

In Figma Sites, the icons I used from Font Awesome Pro 6, display properly while designing, but appear as their text counterpart when doing a preview.

I’ve built a hero component with an autoplaying background video. It has a button in the bottom corner that needs to be able to play/pause the video on click. My problem is that when i try to select the video, it’s greyed out and not selectable. Anyone know why this is and if there’s a way around it? TIA. video selection greyed out.component top level layering structure 

I have the Starter Plan but no Figmal AI button. According to the Figma website all paid plans come with Figma AI. I tried contacting support but they told me to ask here for some odd reason. So hopefully a kind soul can inform me if Figma AI is only available in higher tiers (if so, I wish Figma had said so in the first place).Thanks in advance!

Reproduction:1) Parent frame with horizontal auto layout holding chips which have rounded edges Clip Content: OFF ✅ Looks fine on Canvas and Preview on all screens (@1x and @2x) 2) Parent frame —“— —“— Clip Content: ON a) ✅ Canvas looks fine b) ✅ Preview looks identical on @2x high-res display (internal screen, MacBook Air 15’’ 2024) c) ❌ Preview has rendering glitch on @1x normal-res display (external 24’’ display) The top few pixels of the container are “shaved off”. As a consequence the top of chips are also shaved off, and they appear irregular, not regularly rounded anymore. Suspicion: Some sub-pixel rendering or anti-aliasing function has rounding errors when clipping. Screenshots (from my @1x display): P.S.: I take “Search before you post” very seriously, and found no existing bug report yet. But can say so only with limited certainty as your forum search is currently very limited and needs better search to foster more productive feedback/involvement.

Hi there,I tried to change permission settings so that a prototype could be shared out to a client, but I kept seeing the red banner “An error occured...”. After further investigation, I believe it’s because this file has branches, because I didn’t encounter this problem on other files without branches.Can you have someone look into this please? Using branches to have different versions of prototypes is crucial to our workflow. Prototypes for clients, vs internal often have different things that are interactive, so that the narrative can be controlled.In the end, I was still able to conduct the user testing session, but had to ask my participant to create a Figma account, which isn’t ideal.Thanks.  

Hi,I’m testing out the beta auto layout grid and I’ve come across something peculiar and I was wondering if anyone else came across this issue? Is it possible to put text over a background shape? Auto layout does not like this for some reason, it shifts the shape up or down in the grid.I also tried to apply horizontal auto layout and that does seem to work in terms of sitting above the shape however when I adjust the webpage frame that part isn’t responsive. See attached a few example images. Please let me know if anyone has had the same issue and how they were able to resolve this?Thanks  

I'm trying to create a student account. I started studying for a Bachelor's degree in Creative Industries at the National University of Rafaela in Argentina. But when I select a higher degree, only a few universities appear as options, and I don't know how to continue with the process.

I’m creating a presentation slide deck that has several Figma prototypes embedded in it. The prototypes are in different devices frames (laptop, tablet and iphone) with the device frame being set in the Figma file. Placing these into Figma slides, it will only retain the device frame from the most recent prototype. So if I place a prototype with a laptop device frame, and then later place one with an iphone device frame, it changes the previous desktop frame to also be an iphone frame. 

When we upgrade from Professional subscription to Organisation subscription, Where i can find plan change details/settings details? in my account it still shows professional subscription and it is not upgraded to organisation, payment was done by my company

I’ve been a Figma supporter for years, but their new billing system is broken and unfair. I made a simple adjustment ONE DAY after my renewal date to adjust our team’s plan based in the new pricing model, and now we’re being charged for both the old and new seat, with no way to fix it. Here’s what happened:✔️ My renewal hit on March 16 with 5 full seats.✔️ On March 17, I downgraded 3 of those to developer seats since develpers don’t need full editing access.✔️ Figma says my billing locked at renewal, so now I have to pay for both the full and developer seats.✔️ Even if I switch back, I’m still charged the full amount. There’s no way to adjust it without extra fees. Figma support stopped responding after 20+ hours. So… anyone here working at Figma who can escalate this?

Within figma, is there any chance we would see support of the flex property “direction:ltr or rtl” for layouts with wrap enabled. Just wondering if anyone has any info on this before building this functionality myself for a plugin I’m working on.For folks who want to know the difference. I attached the image main below from an HTML / CSS context. This is primarily used for languages and layouts which are read right to left (RTL) such as arabic, urdu, farsi etc..  

Hi everyone, I'm having an issue with a deleted file that's in the trash. Although it's not permanently deleted, I can't restore it or move it back to drafts or even deleted it permanently.When I right-click on the file, no window appears. I also tried logging in from another PC or accounts, but nothing changes. I was the admin of the file.