Hi there! This usually happens when there are more paid / Full seat on the plan than expected.

As I don’t have the tools to check account details --and for security reasons I can’t share account-specific info publicly in the Forum-- , I’d recommend you reaching out directly to our support team by filling out this form here. They can review the charges and make correction if needed. (Please also make sure to use your Figma email account in the form). Thank you!