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Hello,
I accidentally deleted my account.
My English isn't very good, so I misread the post and deleted it.
I'm currently looking for a job, and I'm using Figma to create a portfolio for a UXUI project. However, my account has been deleted and disappeared... Please help me recover my account, just this once...
This project and portfolio are the result of a year of work.
If account recovery is impossible, can I at least recover my files? Please help me...
If I didn't know English, I should have used a translator, but I usually do. For some reason, I didn't use a translator today, so I entered random information to unlock my Google account. This caused a major problem, so I'm asking for this.
Please think of it as saving a job seeker's life and help me...
I'm sorry, and I sincerely ask you...

[personal information redacted by forum admin due to privacy and security reasons]

Please, help me recover my account.

Hi ​@김새롬, I completely understand how stressful and urgent this situation feels, especially since your portfolio represents a year of hard work and is so important for your job search. 

You’ve already taken the right step by contacting our support team (#1494795). I can see that they asked you to share the link (file URL) of your work. The file URL is needed so that that they can check the content with the relevant department. Please follow up on your support ticket with that link as soon as you can, so they can move forward quickly.

I know this situation is very stressful, but please rest assured our support team will do their best to help. If at any point the translator makes things confusing, feel free to let me know. I’d be happy to explain things more clearly.

 

Appreciate your patience in the meantime, hope this gets resolved as soon as possible! 


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