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I’ve been using this plugin for quite some time to import JSON translation packages into Figma variables and it works great. What I did was to convert the structured JSON into Flat JSON with “/” delimiter (as the figma variables support), then import the flattened JSON using the plugin into my figma variables. resulting in a structured figma variableshttps://www.figma.com/community/plugin/1342144412728651309/language-variables result For some reason recently Figma variables unable to import all the text in the JSON files, sometimes some lines are missing, sometimes it does not import anything at all JSON structure is the same, the process still the same.I did some testing that importing the JSON straight to figma variables (still structured json) works, figma then replaces the delimiter to “_”The only caveat is that i need to edit the variables manually to make it structured like in the first picture, which can be troublesome if there are hundreds of string variablesWhat went wrong? wh

Hello everyone,For the past few months, I’ve been noticing a recurring issue with Figma: after each update, some elements in my designs (like text or buttons) disappear or revert to an earlier version. I’ve checked the version history, and there’s no intervention from my team. This issue occurs on both my professional and personal accounts, and even on designs that haven’t been modified in a long time, sometimes over two years.When I look at exported versions (whether as images or on Zeplin), these errors weren’t present before the update and the export. This suggests that the problem isn’t due to my own oversight, but rather a bug.The issue is quite problematic because it forces me to double-check and correct these designs before every client or internal presentation. I’m curious to know if anyone else has encountered this issue and if there are any known solutions.Thank you in advance for your feedback!

Hey Figma Heads!I’ve noticed that some of my icons have holes in the circles where they’re not supposed to (e.g., in images). Does anyone know how to fix this issue while keeping everything in a single vector and maintaining a consistent stroke size?It seems like the problem might be caused by the stroke breaking into negative space when overlapping itself.The last image shows what it’s supposed to look like. Any help would be greatly appreciated! How the icon is suppose to look like 

So i have a file called Global Copy Library which houses all of my written copies in string variables. It is published as a libraryWhen I work on a project file I would add the global copy library file into the project’s libraryThis allows me to “recall” the copy values from the variables in the global copy library file directly into the project file, effectively reusing the copies I’ve created before, somethin like this Let’s say i have a button in the project file that i want to label it as a Save button, I will pull the “Save” copy variable from the global copy library and attach it in the button text property, then the button will be labeled “Save”If i made a change in the “Save” string variables in the global copy library file, let’s say “Save” changed into “Keep” then i publish the change, what usually happen is that i need to manually update the library in the project file  like in this screen. I would just click the show all updates, and the update for my changes will appear th

Hello,  I am education verified, but some of the students I work with are not. For them, I have used open sessions when we have live class activities. For some reason, it’s not working anymore. It keeps telling them that they have no editing access even when the first message that comes on their screen is that they can add text, draw, and add images on the figjam. Yet last week it was working. It has disrupted a lot of activities. Please help me out.  Also, I thought that even if someone is not education verified they can still edit a file but will lose access within a week? Kindly clarify that for me. 

Hello, I have the Figma Make for Education, and after 5 - 6 prompts, I hit an AI limit: Does not the Figma Education provide access to Make, with more credits? Thanks

I’m encountering what appears to be a billing bug related to the Professional (monthly) plan.Here is what happened, step by step, without revealing any personal or financial information: I purchased the Professional plan with full seats on Oct 17. My coworker also purchased a Professional plan separately for their own account. I created a team and invited a collaborator to work on a project. Before the paid month ended, I cancelled the Professional plan around Nov 1, well before renewal. After cancellation, my account correctly showed the Free plan and no active subscription. However, on Nov 11, I received a new charge of $20, for the same plan period as the previous billing cycle — even though I had cancelled and was already downgraded. I confirmed through my bank that the payment was actually taken. My Figma account still shows Free plan, meaning nothing was renewed — yet a charge was still processed. This looks like an accidental second charge for a billing cycle that

We currently use Appetize in our organisation as our product to demo our native apps - link. Which is great way for designers to stay up to date with the latest changes in production. However, it doesn’t provide a more holistic way to look at your app, ie more like a flow chart view of all screens across the different navigation tiers. A full IA map or flow chart if you will with all screens mapped out in order to identify any pain points / gaps within user flows or identify opportunities for new features, new components and identify old legacy components, etc etc. Especially to build up a view of where new compoments are being adopted across the app as different development / product teams ship the new components. Especially when it comes to a rebrand, ie to get a view of what percentage of the app has adopted the new brand vs not.Our dev team exported the latest screens from Appetize to a folder for our design team and then we created a flow chart layout in Figma manually. However, i

Hello, i’m a visual communication student (Graphic Design) i study for my degree and this is my last year, i have a student email, i have emailed SheerID 2 times and each time they close the ticket fully without giving any information why, can anyone help? i just want to finish this year with the student account, i don’t want to buy the full version yet image attached is the response from SheerID 

Is the Apple Macbook Air 13 M4 32GB RAM, 1TB SSD slowing down when working with 20 layouts in the Figma compared to the Apple M4 Pro (14C CPU, 20C GPU), 24 GB RAM, 1024 GB SSD?Where is it more comfortable for you to work when comparing Air and Pro?

Recently, it seems that now interacting with prototypes in the Notes view of presentation mode in Figma Slides does not reflect what the audience is seeing in their view of the presentation. I have to move my cursor away from my notes to the audiences view of the slides and interact with the prototype there. This seems like a bug to me. It was not performing this way last week. Additionally, another update that seems to have happened at the same time is that prototypes in Slides load automatically and do not need to be clicked on to load, this is OK, but in my use case, i wanted 2 prototypes on the screen at once (Before & After versions), and having them load at the same time causes confusion. Having an option to load immediately or start on click would be helpful. 

I have applied for the student plan. After few day, I got an email stating my student account is verified. But when i login to my account it is not updated and i am still in free plan instead of student plan. If any one knows anything about this issue please do share and help me to resolve the problem.Thanks 

Figma branches are repeatedly failing in ways that block design system work and compromise the reliability of library updates.Key issues observed: Library updates continuously reappear When creating a branch, Figma shows “updates to the library” that have already been resolved. These same updates reappear over and over, even after being accepted in previous branches. Merged work does not appear in the main file After merging a branch, the new work doesn’t show up in the canvas—even though it does exist. Using Cmd + Y reveals the updated content, but it remains invisible in the main file. Forcing us to delete branches and redo work Because the merged content won’t appear, we’re forced to delete the branch entirely and re-create the work from scratch. No amount of refreshing, reloading, or republishing makes the work visible. Impact on Design System Workflow:As a design system designer managing multi-file component libraries, branching is a core part of our workflow. These bugs make

Hi allI have two modes set up in our variables — Mode A and Mode B. When I try to change the font style for Mode B in the edit panel it keeps applying the default values from Mode A.Mode A has a font size of 112 and Mode B is set to 72. However when I try to adjust the values for Mode B it’s stuck at 112. If I break the variable it then shows 72. This issue only seems to affect font size and line height.I’ve attached some screenshots for reference. Not sure if this is a bug or if anyone else is seeing the same behaviour.   

Very low performance speed in Figma Make when the thread reaches large sizes (currently 230+ iterations). All actions in the chat area occur with a significant delay (typing, scrolling, etc.), making it impossible to work.However, the prototype itself works well within FM.Has anyone encountered this? What could be the cause? Could it be related to the power of the laptop?

The user accidentally created a monthly subscription (monthly seats) in addition to their annual plan.  They do not need the monthly subscription and want to cancel it without being charged for the current month.  The user is frustrated about being charged for a service they do not use and is seeking a way to have the current month's charges removed or refunded, preferably through manual intervention.Your support case has been created!   For reference, your case number is 1623454.   Please keep an eye out for further correspondence from your support specialist in your email inbox! 

I switched from one account to another but forgot to cancel my subscription. I've been charged for several months for the deactivated account. Can I get a refund?

Hi Figma team,I need help with a billing issue that also locked all files in our team.Here is the timeline: I had an annual subscription for our team with 4 editor seats. During the year, some additional users were added and given full editor access. As a result, our team ended up with 7 editors in total. When the annual renewal date came, the system tried to charge us for 7 editor seats instead of the original 4. I contacted Figma support and was advised to cancel the current subscription and start a new one to fix the seat count (case 1616056). I followed this advice: I cancelled the subscription and attempted to set up a new one. However, before this process completed, the original subscription was automatically renewed anyway, now with 7 seats. The payment for this renewed subscription failed, and as a result all files in the team were locked due to non‑payment. In the billing UI, I now only see the option to pay for 7 users for a full year. There is no obvious way to

I have hundreds of icons that need the same settings.Each icon variant has two properties: Fill (On, Off) and RTL (On, Off). Each icon variant needs to have these properties reset.Now I can only set each one manually.Help😭

 I submitted my figma plugin (BuddaAI) for review about a month ago and on the window that popped up, it said it should be reviewed within 5-10 business days. However I did not receive an email nor get it approved, and it’s been a bit over a month now. Would like to know how long I should expect to wait.. I have not been contacted or anything, and no update has been given. I have all the info setup and everything, confused on where i should go from here  FYI Use this questions as a template →  thank you in advance  :) 

I noticed in Schema 2025 that Extended Collections were built based upon Primitive (Source) tokens and didn’t utilise Semantic tokens. When building a multi-brand design system, is this best practice now with the introduction of Extended Collections?

I’m using AI image generation in beta and today I suddenly got rate limit exceeded. I tried Can I not use this anymore? Or will it reset the next day? I don’t know Has anyone else had the same experience?

Hey!I'm building my website with Figma Site, and after publishing I noticed that all my article content is missing on the live version even though everything appears correctly in the editor. Why does this happen, and how can I fix it?Another issue: the site loads very slowly when navigating between pages.Is there anything I can do to improve the loading performance?Thanks!

Hello,We want to export some parts of our projects, but our Team was downgraded. Now we have the problem that the team is locked due to having 3 projects on the Starter plan. Also copying/sharing is restricted, and even admins can't export or delete files.Is there any way to get the files, without again paying for a plan? (which in this case would only be used once to export the files to another Figma instance)Thank you Max 

Hello,For the past few weeks, our developer team has been unable to view the text styles in the Layer Properties panel in DevMode. When any text is selected, the Layer Properties section remains stuck in a loading state.In our current project, we have been using a custom font that we uploaded externally (not from Google or Figma fonts) since the beginning, and we have never encountered this issue before. We believe this problem started occurring after recent updates.We created a new project and tested it both in the web application and the desktop application. When we use Google or Figma fonts, the visibility issue does not occur.