"I have been trying to verify my student status to get the Figma Professional plan for days. I kept getting an error during data verification, and now I am locked out with a 'too many attempts' error. It is my right to access these resources as a student, so I would really appreciate your help in resolving this."
Question
Cannot Verify My Student Account
Hey
The steps to verify depend on the type of school you’re enrolled in. This guide walks through the different paths based on your institution: Figma for Education → Verify your education status.
I can’t view or reset verification details from here, though it looks like the message you’re seeing is coming from SheerID. If you’ve already tried a few times and hit a limit, they’re the best team to help reset things on their end. You can reach them here: Contact SheerID support team.
Hopefully that gets you unstuck, and if anything’s still unclear after that, just let me know — happy to help where I can!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.