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I've added a Navbar element which is Sticky. When I scroll down, it goes behind some certain elements. (not for all) I know the fix is just to set a higher z-index but there is none in Figma site.Did anyone resolve this problem? 

Hello, I have tried several times to check my student account, but each time I get a message saying that I have exceeded my student plan limit. I have never received a response to my request...Does anyone have a solution? Thank you, have a nice day.

I’m experiencing a recurring issue in a Figma Make project after extensive usage within a single project file.In this project, I was able to successfully run 1084 prompts. However, when attempting to run Prompt #1085, the execution fails repeatedly. Each retry shows the following error message:“Couldn’t connect, check your internet and try again”(A new Request ID is generated each time.)This happens consistently, even after multiple retries, and does not appear to be related to my local internet connection.In the same project file, when I switch to Code Mode, the main file App.tsx displays a warning:“This file is large and may cause errors.”Because both issues occur together, it seems likely that the problem may be related to project size, accumulated prompt history, or generated code limits within Figma Make. Questions / Help Needed Is there a limit on the number of prompts that can be run in a single Figma Make project? Is there a file-size threshold for App.tsx or other generated

Hey ! Same issue as a few others mentioned in this forum : I deleted a team by mistake and I wanted to restore it, but weirdly enough I didn’t receive the mail / link that I should have according to the docs.Similar issues in the forum seems to point to the fact that another mail may be defined as owner and the mail may have been sent there instead, but I’m pretty sure I was t he owner (and if not I probably shouldn’t be allowed to delete the team in the first place).So yeah I’m confused, if anyone faced similar issue happy to have your thoughts on the subject !

hii hae an account with figma, and am hesitant to share personal inormation here, but that account was shared with me as a team member with me being an admin of the team.We recently fired a designer, and before we could remove assets they went rogue, kicked us out of figma, and stole all of our designs.We’re following up with approrpriate authorities, but want to see if there is anything (hopefully) we can do on this end. I have full control of the organization as an owner of it, can verify anything about it - even at the domain level (like txt record verification ) - including people with whom the account was shared, billing info, etc. At this point, because we have been removed from the account, we are not only concerned with the designs, but with the fact that we were paying for figma and have no lost access, fundamentally making it impossible for us to change billing information, and ultiamtely causing us expense that we cannot control. My hope is to have hte account restored with

Figma Sites: I want an image to DISSOLVE into another image after a delay. It works when transition is set to “instant”, but the dissolve does not work (it looks same as instant). 

I’m wondering if there is a reason for the delay in response to my Jan 6, 2026 email to education@figma.com. The issue is open and I have an ID number but there has been no response. I am locked out of Figma even though Sheer ID approved me September 2025. I have provided all the info from my correspondence with SheerID in my email to Figma. Anyone else have this issue? Figma, can you help me out?Regards,Caren

I had to delete my student account, because an error I made while signing up, I had verified as student. When I recreated the account, using almost identical information, I tried to re - verify, but the limit was exceeded. I tried to reach out to SheerID, but they referred me back to Figma. Since my issue is time sensitive. I was hoping to get a quick reply. But despite numerous attempts, all I got was radio silence. I was hoping to reuse my verification or at least lift the verification limit so that I can get verified. I open a ticket which is #1709060.  

Hi, I am a student, and I recently got verified by your system. but when I went back to my page, it still only has options of starter and professional plan for me?  pls help 

I don't have a college issued email, but my email is registered under the college. I want to access figma for students because I do alot of design works and ui ux stuff. So i would really appreciate if i could get it. I can provide college ID proof.

Hello,I am a student at the Besta Institute in Treviso and I am trying to complete the verification process for the Education account. I would like to point out that I do not have any other official documents besides the ones I have already attached: these are the only materials the school provides to students that can prove my enrollment.I would also like to note that my classmate  (redacted by the moderator due to PII) submitted the same type of documentation and was successfully approved for the Education license.I kindly ask that you review my request again in light of this information.I remain available for any further clarification. 

Hello,I am facing an issue with a billing notification. I keep seeing this message: 'Please pay your invoice before your team is locked and your subscription is downgraded.'I have already cancelled my subscription, but this notification is still appearing. Could you please help me remove it?Thank you."

How to update all elements’ text layers to the new font rendering type?

This issue has been happening on and off today which is preventing me from moving forward. Is anyone else seeing this? It’s also happening to the published version. 

Hello support team,I’m writing to request assistance, as my manager and I have submitted the contact form many times from last month and have not yet received any response.As we are procuring Figma for our business and due to legal requirements, we require your support.How can we proceed to get support on this matter?Thank youMinaxi 

Hi Figma Education team,We applied for the Figma EDU Bootcamp program using our institutional email [redacted by forum moderator to remove PII]. We've been waiting for confirmation but haven't received clear approval status yet.Could you please let me know: Has [redacted by forum moderator to remove PII] been added to the approved bootcamp list? If approved, what's the next step for verifying our students and instructors? If not approved, what additional information is needed?

Hi Support, I accidentally left the team while trying to figure out how to close the paid subscription.  This team is dissolving and I need to downgrade off the Paid plan.  

Hello!When I open a new tab on the windows desktop app, using the “+”  at the irght of the open tabs, I have this error since days:Connection error: -109Your computer may be offline or the Figma server may be experiencing problems.Figma will automatically try to reconnect.Try againClose tabFor help, visit help.figma.com or contact support@figma.com.Error code: -109Error navigating to 'https://www.figma.com': ERR_ADDRESS_UNREACHABLE That really bothers me!

Hello! I recently completed the steps to verify my education status so I could access the education plan with my school email. SheerID said that I have been verified on their end, so I would need help from Figma. I did not receive any emails on my personal email so I did not accidentally verify the incorrect email. Please let me know what I can do to remedy this! Thank you :)

Hi team, I’m having trouble getting my Education account plan verified. I have reached out to SheerID and they confirmed my access was approved on October 3rd, 2025.  They explained that any requests after this date won’t get new approvals, as Figma allows only one approval per person within a 335-day period. I don’t understand what this means - I’m still getting the “verification limit exceeded” on my Figma board and I can’t use it.  SheerID referred me to you. Can you kindly let me know how we can resolve this? Thank you!

Hi, a Figma file seems to have disappeared from my workspace. I’ve checked search, Drafts, and Trash, but couldn’t find it. I was the only admin and I don’t make any file changes.Could you please advise what might have caused this file to disappear? I’m concerned this could also happen to my other files. I’d appreciate clarification on whether this is a known issue and if there are any steps I can take to prevent it.Here’s the file link[redacted by forum moderator to remove PII]Screenshot attached

I am trying to reach someone from Figma to purchase ten professional seats. I represent an institution of higher education and we’re also tax exempt. Would someone reach out and contact me please? I’ve already submitted an email, called the digital answering service, and submitted a sales contact form. 

I am developing a Dev Mode plugin that manages Dev Resources. I have encountered a critical issue where the Plugin API fails to retrieve inherited Dev Resources from a component instance in a consuming file, even though those resources are clearly visible in the Dev Mode UI.This workflow was functioning correctly previously, suggesting a recent regression in the Plugin API or Dev Mode permissions.My Setup: User Role: Dev Mode (View-only / Dev Seat). No Edit access. Workflow: Cross-file library usage (File A has Main Component, File B has Instance). Steps to Reproduce: In File A (Published Library): Create a Component. Use a plugin to add a Dev Resource to this component programmatically (addDevResourceAsync). In File B (Consumer): Insert an instance of that component. Select the instance in Dev Mode. Observe the "Dev Resources" panel in the UI. (Result: The resources are visible and correct). Run the following code via the same plugin used in step 2: const node = figma.curr

I’ve reached out to the education team after applying for Figma for Education. I’ve not received any verification email to confirm the link, even though I've confirmed my school email is correct. I decided to reach out to the education team directly via email to get support. I’m not sure if emails from Figma are blocked but I haven’t seen any emails in the Junk or Deleted folders. 

We use variable fonts that use font-variation-settings. I can set the font-variation-setting to width 90 in design mode. But this property do not show in dev mode for the developers. Is this a bug? Or are we doing something wrong?Visible in design modeNot visible in dev mode