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Question

Managing AI credits across cost centers/user groups

  • April 1, 2026
  • 1 reply
  • 16 views
RWB

My org is considering purchasing additional AI credits to pilot in a pay-as-you-go purchase. We have multiple cost centers in the org and need a way to create separate pools of credits for each cost center to manage. Is there a way to do that in the admin controls, maybe by user group? Having all additional AI credits in a company-wide pool doesn’t allow us to manage who and how much they can use.

I do see how to restrict individual users from accessing the pool (in help center doc but not in my admin panel yet), but I don’t see a way to set a ceiling for how many credits an individual can use from the extra pool. Is that possible? 

1 reply

J
Figmate
  • Junko3
  • Figmate
  • April 2, 2026

Hi ​@RWB,

 

It sounds like you have two main goals:

  • Allocate credits to specific cost centers/groups.
  • Set usage limits for individual users from the shared pool.

You are correct—currently, neither of these is possible. However, we've received similar feedback, and our product team is already aware of the need for more granular controls.

While User Groups can't be used for this purpose right now, we are exploring more flexibility through features like Billing Groups in the future.


Here’s a quick summary of how it works today:

  • All additionally purchased credits go into a single, shared pool for your organization.
  • You can set a monthly spending cap for this pool to control overall costs.
  • You can approve or deny individual users' access to this pool, but you can't limit how much an approved user consumes.

For more details, you can refer to our help article: Manage AI credits.

 

Thanks for this valuable feedback!

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