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Hi Figma Support,I accidentally added an extra Organization full seat to our plan. This was not intentional, and the seat has not been used.Could you please remove the additional seat and process a refund for the charge?Here are the details:- Account/Organization name: CLASS101 (Org Plan)- Account email: [redacted by forum admin/moderator to remove PII]- Date of accidental addition: 2026. 3. 18Please let me know if you need any further information. Thank you for your help.Best regards,Hyeonwoo Lee

Hey everyone,I purchased AI credits for my Professional plan but I'm unable to use them in my projects.Here's my situation:- Bought 1,000 AI credits- Payment is scheduled for next billing cycle (April 1st)- Credits show as "0 / 1,000" (available) in billing settings- I've allocated credits to my account (toggle is ON)- But when I try to use Figma AI in my project, it says I don't have creditsWhat I've tried:- Hard reload (Ctrl+Shift+R)- Logout/login- Waited 30+ minutes- Checked both team settings and project settingsThe credits are there in the billing panel, but they're not working in the actual design files. Is there something I'm missing? Do I need to activate something else?Thanks in advance! 

Hi everyone,I’m having an issue in Figma Make and I’m wondering if anyone else has experienced this.After I revise my design, sometimes the preview shows the updated version correctly. But later, it goes back to the old version before revision. Sometimes after refreshing it looks correct for a moment, but then it reverts again. So the preview is inconsistent — sometimes it shows the latest revision, sometimes it shows the previous version.I have already tried: refreshing the file logging out and logging back in duplicating the file and continuing from the duplicate But the issue still happens.I’m using Figma Make, and this keeps happening even though my latest revision was already updated properly.Has anyone experienced the same issue?Is this a cache/sync problem, version issue, or a bug in Figma Make?Are there any fixes or workarounds so the latest revision stays consistent?Thank you.

I have shared a prototype with a colleague to review and they have submitted 10+ comments - problem is, they are all showing on my end in a bunch at the top and not in the location where my colleague actually input them, which makes them next to useless. I have reached out to support but not received an answer and this is holding up my project. Has anyone encountered this before?

Hey all I am trying to enhance my code connect setup with code connect UI but I am currently facing some issues.I cannot connect my github repo to the design file system. Following the instructions, it redirects me to only create a new repo while I want to connect to an existing one I have connected most of my components through Code connect CLI and API, but I want to add some more context and MCP instructions via the UI but there is no option for this 

as title, I’m trying to use my published library in a Figma Make project, but the export for Figma Make dialog does not pop up. Also when I click Import From Figma in Make, it does nothing. Tried closing the app and reopen but still the same. I’m on a pro education plan. Is this feature available for me? thank you

I cant undo edit super annoying what have you guys done?

i need to have smaller cells in hight this is the minimum and i can not even down size the whole table please make it happen regardless of font size of the cell you should be able to adjust the cell size and also you should be able to downsize the whole table 

I’ve run into an issue that prevents Figma Make from working altogether on one of my projects. This is the messaging I’m seeing:The testing config is fine. Based on my analysis, this is definitely an environment-level dependency corruption that requires a system restart/reset.Since I cannot fix infrastructure issues, here's what you should know:Your code is correct - I've verified all the files you edited The error is in the environment's node_modules - Not fixable by code changes The manual edit of tsconfig.node.json mentioned in your first message likely triggered thisRecommended action: Report this to Figma Make support as an infrastructure issue with the message: "Vite plugin version mismatch preventing dev server startup after project restoration - requires environment reset."The specific technical issue is that @vitejs/plugin-react@6.0.1 is incompatible with the installed vite@6.3.5 - the plugin needs to be downgraded or Vite upgraded to resolve the ./internal export issue.

When using get_design_context on a parent component that contains and exposes a nested component instance’s property, the nested component's variant props are not surfaced in the parent's generated props. The nested component is inlined with only a className prop, regardless of what properties the nested component has. Steps to reproduceCreate a component with a boolean variant (e.g., ChildComponent with isActive: true | false) Create a parent component that nests an instance of ChildComponent Expose the properties from the nested ChildComponent Call get_design_context on the parent component set Expected: Parent component props include a way to pass through the nested component's isActive prop, or the inline child function includes its variant props. Actual: The inline ChildComponent function only accepts className. The isActive variant is visible in data-name attributes but not exposed as a prop. 

In Figma Sites is it possible to modify / remove this tab?    

I have a component library of icons, and all of a sudden all of them have these double purple lines around them. I can’t figure out the purpose of them, or how to get rid of them. They’re there when the component is selected and not selected.

I haven’t previously noticed this issue, but am noticing that if truncation takes over, it just cuts off the last word incredibly early. Is this just a bug that’s popping up again?

As a user, I expect the adjustments I’ve made to an image (ex: exposure, contrast, etc.) in Figma Design to show when imported into Figma Make. This does not seem to be the case.

Hello,  We are writing to understand how to manage the number of full seat in our Figma profile Enterprise.  Now we have 13 full seat, but we use just 9 of them. Tomorrow 20th March 2026, there will be the renewal of our plan, but we would like to cut the number of full seats.  We don’t find the section where to manage the number of full seats, but we already have changed the type of access and seat for all the members: 9 full seats and all the others are viewers. Can you confirn that the invoice will be contain just 9 full seats in this way? Please tell us how to manage it because we don’t have a support email or contact.  Thank you.

I have one single student that can’t verify their account. The email address is correct, but the verification form always says the email is wrong (and that the school email should be used..). The student filled out multiple support forms but never got an answer. Yesterday, another student verified his account instantly. So I’m basically out of ideas, I would be glad if someone from the support team could contact me for detailed information so I can get the account verified. 

For two days, all images across my Figma files does not show neither does plugin works. I have tried every solution. It is same in both desktop and browser version. The images shows in thumbnail but not when i click the images

When I go to fill a component with a custom image from my computer, I click the image button and nothing shows. The rest of the menu is missing, and it requires me to open and close the menu multiple times for it to show up. This happens every single time I try to upload a custom image, and it’s been happening for at least 2 years. 

New bug in Figma 126.1.4When you select any dropdown selection in the right panel (for instance the Union, Zoom level, or even Help and Resources question mark at bottom), the whole right panel shifts a few pixels to the left and a black bar is show below it, as if there is a scrollbar being activated.  

Hey guys! I just need some help regarding transferring a landing page design I created in Figma (using Figma Make) to Webflow. I’m trying to use the Figma to Webflow (Labs) plugin, and I followed a tutorial, but I got stuck because the plugin doesn’t seem to detect or show my design at all. I’m not sure if I’m missing a step or if there’s something wrong with how my file is set up. I also couldn’t find a tutorial that matches exactly what I’m experiencing. Has anyone here tried this workflow before? Any tips or things I should check? Thank you in advance!

When I type something into a text box and resize it from right to left, the text wraps word by word (which is normal). However, when I paste text copied from somewhere else into the text box and then resize it, it wraps letter by letter instead. All the settings are the same. Does anyone know what might be causing this?

I work for a company that manages the design system for all public administration projects. The goal is to provide all consulting companies with a constantly updated design system library.However, I have discovered that outside the organisation, it is not possible to connect the library to the work files.I cannot allow the files to be copied because they would lose the updates and we would lose ownership of the files. How can we proceed? Any advice?I was thinking about projects connected between organisations, but there is a maximum of 15 per enterprise.

​​​​​Hi, wondering if anyone has had this issue with a Figma file before:My team has a text style design system set up which was working perfectly the other day Next day - all my fonts had more weight added to them,  but was showing up as the original lighter weight in the variables  Investigated with my team and found out that it was just my end and my Figma file that was producing these curiosities I had to duplicate the file to rectify this bug

Hey everyone, so with the now enforced AI limit in Figma Make and the extremely unrealistic Credit Limit & Pricing Model it is no longer really viable for us. If Figma wont change anything drastically it now became pretty much unusable for us. Therefore has anyone a good (and fair-priced, or more realistic) alternative at hand? I mean in general I was fairly happy with Figma Make, especially since i connected our Web Componenst & overall Design System via NPM. So that would be also something a alternative would need. BR, Julius

Hello Figma Support Team !My name is Simon, and I teach UX-UI Design for Higher Ed students in Angers, Fr in two different schools : “MyDigitalSchool Angers” and “EEGP Angers (Verrieres en Anjou)”.Since Figma changed their verification process and partnered up with SheerID, every new students I meet is unable to verifiy his status to get the Education Plan.We tried a lot of combination through the process, but it keeps on failing :Every student has a valid CVEC number Both schools are in the Figma Database At EEGP Angers, students don’t have school issued email anymore. They have to use their personnal email address (perhaps this is the reason why ??) For the students at MyDigitalSchool Angers, we tried selecting different options in the “School” select menu : “MyDigitalSchool Angers”, “MyDigitalSchool”… And even “ESPL-Ecole Supérieure des Pays de Loire”, which is the name of the campus we’re part of. By the way, “ESPL” appears twice in the database, because it’s both a Campus AND the