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StephSans
StephSans
New Member
April 14, 2026

I’m running in the same issue. I had to start over again, buy a ton of credits, and I am making all these changes. It was fine for a while and publishing correctly, and then for some reasons all the changes I had done disappeared. And now I have to start over again, AND buy more credits. this is ridiculous. 

Figmate
Junko3
Figmate
April 15, 2026

Hi ​@DataClix ,

 

I understand you're running into that "Live update failure" error. Thanks for sharing the file link! I've gone ahead and opened a support ticket for you so our specialists can take a closer look.

Someone from the team will reach out to you by email shortly. Just keep an eye out for that and they'll help you get this sorted out!


Hi ​@StephSans,

 

Thanks for chiming in. I see you already have a support ticket open with us (#1848757) about the AI credits issue. I've added a note to your ticket to let the team know you're also contacted us in the forum with the link to your comment. This should help them get the full picture.

They'll be in touch with you directly through that ticket.


Thanks, both!

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