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Question

Figma Make Prompt Stuck on “Thinking” and Design Not Visible on Canvas

  • April 1, 2026
  • 2 replies
  • 20 views
Mobilions

I am facing an issue while using Figma Make.

Whenever I enter a prompt, it keeps showing “Thinking…” for a long time. On the left panel, it indicates that the design has been successfully created (for example: “Design ICTORA SaaS Application – Version 1”).

However, the actual design does not appear on the canvas at all.

Issue details:

  • Prompt shows “Done” after submission
  • Left panel shows the design is generated
  • But nothing is visible on the canvas (blank screen)

I have already tried:

  • Clicking on the generated design from the left panel
  • Refreshing the page
  • Trying different prompts
  • Checking zoom and layers

But the issue still persists.

This is affecting my workflow as I cannot view or use the generated designs.

Could you please check if this is a bug or suggest a solution?

2 replies

Tom Reem
Figmate
  • Tom Reem
  • Figmate
  • April 1, 2026

Hey ​@Mobilions, welcome to Figma Forum, and thanks for the thorough write-up. Appreciate you troubleshooting before posting — that detail helps a lot.

To help narrow this down, could you check the following?

  1. Platform and version: Does this happen in the browser, the Figma Desktop App, or both? Could you also confirm you're running a supported browser and that the app is on version 126.2.10 or later?
  2. Error messages: I know you're seeing a blank canvas rather than an error, but if anything does surface — this guide covers known Make errors and how to address them: Troubleshoot in Figma Make.

Please let me know if either of these checks help. I'll keep an eye out for your reply. If none of this points to a fix, I'll escalate for further review and we can take a deeper look at the file directly.

Darya Sharkova

Hello! I’ve faced the same problem. I set the prompt more than 2 hours ago, but the download indicator is still hanging and there is no visual display (only blank screen), while the AI says that the file has been generated successfully.  I tried to refresh the page, open it in different browsers and in the mobile application. I checked the update and the latest version of the app is installed. An error is being detected now, visualization is impossible (the two files I created contain the same error, although the promts and AI models are different) Can you please check if this is a bug? 

 

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