There was a moment of utter shock when I saw all the frames disappeared. I opened version history to access older frames and luckly was able to retrieve them. This has happened multiple times as of now.
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Hey
To help us get to the bottom of this, I’d like to ask a few quick questions:
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How frequently is this happening and when did it start?
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Is this issue limited to a specific file, or are you seeing it across multiple files?
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Are you working in the Figma desktop app, a browser, or both when this happens?
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Have you had a chance to try resetting Figma or restarting to see if that helps?
In the meantime, you might also try switching to a different internet connection (like a mobile hotspot) to help rule out any network-related causes. If you're using a browser, testing in a different one — such as Chrome, Firefox, or Edge — could also help determine if the issue is browser-specific.
I’ll do my best to get this resolved for you quickly!
This just happened to me as well, took it back to older version history but lost 2 hours worth of small detail work in the frames!!! So frustrating.
working in the figma desktop app for mac, wifi connection is fine.
This has also just happened to me. I went back to a project and frames, prototypes, etc, are gone leaving only the one frame that was open in the prototype view.
Hey everyone, thank you for flagging this!
To help us investigate further, could you please take a look at my earlier message in this thread and share a bit more information?
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When did this issue start, and how often is it happening?
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Is it limited to one specific file, or does it occur across multiple files?
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Are you using the Figma desktop app, a browser, or both?
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Have you tried any troubleshooting steps yet, such as restarting or resetting Figma?
Once I have a bit more context, I can share this with our team internally to help pinpoint what’s going on.
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