Skip to main content
Question

Restore My Suspended Figma Account

  • April 15, 2026
  • 1 reply
  • 23 views

phucnguyenhong152

Dear Figma Support Team,

I was surprised to find that my account was suspended without any prior warning or explanation. Figma has been an essential part of my professional workflow, and I have several important projects and case studies stored in my account that are crucial for my ongoing work.

I respectfully ask that you check the suspension and, if you can, get my account back. If there was a problem or infraction, I would be very grateful if you could let me know what went wrong so I can make sure it doesn't occur again. I have always intended to use Figma sensibly and in accordance with all of your rules. I genuinely respect Figma as a design platform and use it every day to advance my career. In order to continue working uninterrupted, I would be extremely appreciative of your assistance in resolving this issue.

Thank you so much for your understanding and support. I look forward to your positive response.
 

Regards,

Phuc Nguyen
Figma Email Address: phuc.nguyen@saigonmio.com

1 reply

AskDave
Figmate
  • Figmate
  • April 15, 2026

Hi there ​@phucnguyenhong152 

 

Dave here from Figma Community Support 🙂

I’ve raised a ticket for you (#1850497), and someone from the support team will be in touch soon. Thanks for your patience while we look into this.

Just to share a bit of context around suspended Figma accounts, this can sometimes happen due to potential breaches of the terms of service. In the meantime, it’s a good idea to secure your account by resetting your password and enabling two-factor authentication.

If you feel the suspension may have been a mistake, you can appeal by emailing content-reviews@figma.com within six months, including any details that might help ticket number.

I know this can be a bit frustrating, but we’ll do our best to help you get clarity as quickly as possible.