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Hi there, I’m unable to publish a new version of the pligin this evening. The error only shows in the console, but I can see that the Author (Share As) section is empty, there’s no way for me to edit this.validation error INVALID_AUTHOR  vendor-core-26236cac…ecfa60.min.js.br:54 Error(s) from AuthorField.validate:[{…}] 0: data: currentValue: {user_id: '1538088927895590002'} [[Prototype]]: Object key: “INVALID_AUTHOR" type: "validation"  Can you advise?  

I am unable to log into my company's Figma account after my long leave. It asked for an authentication code or sent an SMS for two-factor authentication. However, I am unable to receive an authentication SMS on my phone.Since my work account got blocked, can not login post my topic, I used my personal account to add a comment to the ticket.I already opened a support ticket (#1815278 with my working account) on your official support website long time. But I haven’t received any response yet in my work inbox. Could you please help check on this and escalate this issue with our support team to get this fixed for on priority?

I need to cancel my ticket and would like to get a refund, but any time I try to start a chat I don’t get the right topic or resolution. Who should I contact/how can I complete the cancellation? 

Dear Team, I bought an extra dev seat accidentally &  I have not arrange it and i request a refund and cancellation for the seat I just bought.

I am being invited to view a file, but when I click accept, it says it is restricted. This has happened with three different files for one of my co-workers. An outside organization is sending us access to view, but when we click accept in our email, it still says restricted. I have clicked " ask to be added,” and I have asked the other organization, but they are not getting emails that I am doing this. My email is correct, and I have cleared my cache. I have double checked that they have sent view access and they have done all the same steps for my manager and he has no issuing accessing the files. But me and my co-worker do, we have done everything on our part but there is clearly a Figma issue. This has been going on for 2 weeks.

HelloWe are implementing SCIM provisioning for Figma using Microsoft Entra ID with the new roles-based model.Setup:Figma gallery app (new template) Custom attribute roles (multi-value) Mapping: AppRoleAssignmentsComplex([appRoleAssignments]) App roles defined with values: Full, Dev, Collab, View Users are assigned to these roles (not Default Access)Issue:SCIM provisioning is working in the sense that users are created successfully in Figma, but the seat is not applied or updated based on the assigned role.No matter which role (Full, Dev, Collab, View) is assigned, the user ends up with the same seat in Figma.What we’ve checked:Users have explicit role assignments on the enterprise app Only one role per user during testing Mapping is set to “Apply always” No legacy SCIM schema is usedQuestion:Is there anything specific required for Figma to accept the roles value from Entra, or a known issue where the seat is not updated even though SCIM succeeds? Is there something we have overlooked a

I would like to get a refund for my ticket I purchased late last year. My information here:Confirmation #: 2531Name: Zeljka HasslerEmail: [redacted customer PII - DJV 3/27/26]

Hi, I submitted my plugin vcrowd - Virtual Audience Feedback for review more than 10 days ago and have not received any feedback or status update. Plugin: https://www.figma.com/community/plugin/1615848297704639701/vcrowd-virtual-audience-feedback The review guidelines mention a 5-10 business day window, so I wanted to flag this in case it slipped through. Happy to provide any additional info if needed. Thanks.

Figma said i had to have a business account to add more credits, so i added my business account but i can't access the project now even though I have crdits on my business account and Figma... what a mess.

I have a button component from ShadCN, using the shadcn design library.I have a drawer. I want the button to change from hide to show as the drawer opens and closes. I’ve built a dead simple component with an open and closed state. Yet somehow, the only way to change the button text is to force it using variables… and since the icon is a nested symbol, it seems that it isn’t possible to change it. This is not how it used to work, and I'm incensed that this simple operation isn’t possible anymore. Just so maddening.

Hey, I've been building a Figma plugin and I'm noticing  white lines appearing at the bottom corners of the plugin container. I’m trying to remove it and having no luck. I’m wondering if this is an issue from Figma side.                                                                      What's happening:                                                     When the plugin displays in the modal, there's a white artifact visible at the bottom-left and bottom-right rounded corners. My plugin dimensions are 360px × 480px. The actual functionality works great but the UI display has this  white showing through. What I think is going on:                                             Looking at the iframe code, I see the outer wrapper has background-color: #ffffff which seems to be bleeding through when Figma renders the rounded corners of the container. It's like the   white background of the iframe is peeking through the corner radius. Weird thing though:                                     

Hello Community, Hope you are all keeping well. I had enrolled in the education tier pro version of Figma and been actively creating a personal project via an interactive map through leaflet plugin and suddenly at random have received "Account Limit Exceeded" plastered over the entire map?  “Account Limit Exceeded” issue for Leaflet Maps when it hasn’t been used at all this month. I have not even built anything this month, nor have I used any AI credits on Figma or Leaflet plugin for the month of March, so this seems odd since I have been very careful and have rationed my usage of credit allowance. There have been barely any visits to the created interactive map as it is a closed shared project between 2 people so there’s literally no chance for API calls on my behalf to keep the site active.  Based on my research, it is apparently a SheerID verification lock based on Figma forums, reddit and stack overflow responses but I got a response from SheerID stating there is no issue from thei

I previously used @pebly as my username, but now it says the unique handle is already taken. I’m also not sure if it may have been associated with a project at some point, but I can no longer access it from my account. My email is [redacted by moderator to remove personal information] - does anyone know how I might recover that handle? Thanks

When a Team Library variable collection is updated and republished, the Plugin API still returns stale variable descriptors in files where that library is enabled/imported.Specifically:figma.teamLibrary.getAvailableLibraryVariableCollectionsAsync() returns the expected collection figma.teamLibrary.getVariablesInLibraryCollectionAsync(collection.key) returns outdated variable names/keys the Figma Variables UI in the same file shows the new/current variables correctlyThis makes Plugin API data inconsistent with the actual library state visible in Figma UI.

Hello,I’m experiencing an issue with paragraph spacing in Figma. When I adjust the paragraph spacing settings in the text properties panel, there is no visible change in the spacing between paragraphs.Here are a few details about the issue:I am working with multi-line text blocks (not separate text layers). Letter Spacing adjustments work as expected, but paragraph spacing does not seem to have any effect. I have checked that the text is not constrained by auto layout or other overrides that might interfere.Could you please help me understand why paragraph spacing is not working in this case? Is this expected behavior, or could it be related to how the text is structured?Thank you in advance for your support.

Hi there, I have an unassigned draft file which I used to have access to but I can’t open it anymore.  I created it from scratch but I don’t know how to have access to it again Thanks!

Hi, I have updated and verified my profile into Educational plan. However, I still don’t have the interface with Professional features. It’s the case both in the desktop app and in the browser. I mainly want to create local variables and even though no layer is selected and I’m in the edit mode in the design file, it still doesn’t appear in the right panel. How can I fix that (I also just updated the app). I am also inserting the printscreens from my account for showcase.  

i was subscribed in 5$ plan then i caancelled it and i went back to free ,that was 1 or 2 weeks ago .today 28-mar-2026 , figma took 17$ from my card , iam not subscribed and i never subsscribed to a 17$ subscription .i want a full refund of the 17$ and i want figma to delete my payment info and my card from there data , this is not acceptable at all .

i was working on a project for 5 hours, then i accidentaly closed a project in figma and it just dissapeared. I have already checked another accs, recent, trash, teams (i was working on it in private project, not a team). I cant find it anywhere, i didn`t send a link and i didn`t share it anywhere

Hi Figma Support Team,I'm reaching out to request a refund for an accidental renewal of my personal Figma Make (monthly) plan.My team has recently migrated to an organization account, so I no longer use the plan tied to my personal account. The renewal was unintentional, and I'd appreciate it if you could process a refund at your earliest convenience.Please let me know if you need any additional information to move forward.Thank you for your time, and I look forward to hearing from you soon.

Hi all,I’m currently updating and simplifying my button library. At the moment, the leading and trailing icons are set up as separate variants of the button, which means I have to manage them across all states (default, hover, active, disabled).To improve this, I’m trying to use the new slots update so I can combine everything into a single component - using one slot that includes two icons and a text element - rather than relying on multiple icon variants.However, I’m running into an issue:When I edit the button layout (for example, moving or removing an icon) and then switch the button to a different state, the colours of the icons and text don’t update - they stay the same.I’ve set up variables to handle global colour changes across the buttons, but these don’t seem to apply correctly to elements inside the slots when switching between states (default, hover, active, disabled).Does anyone know how I can ensure the colours of elements within slots update correctly when changing varia

When I create a button component and I try to add interactions such as scroll to or an external link its mysterously not working in one site but it works in other site or it works for awhile but stops working. 

Struggling a bit with what I had hoped was easy. First time building in Figma sites.I have a button with typical states (default, hover, clicked, etc.) that I want to function as an anchor link to some information lower on the page. However, it seems that it is associating the ‘Scroll To’ functionality with the state instead of the overall component. I see the hover state and then nothing happens in the clicked state. It does work when I use “Scroll To” with another component that doesn’t have hover or clicked states. It also works fine with just a ordinary object.I have tried with both the Interactions (because you can animate the transition) and the Link method. Linking to another page from this button does not work either. Feels like bug, right? 

My bottom navbar disappears in prototype view mode whenever I set it to “Fixed(Stay in place)”. I want the navbar visible during scrolling.

Hi everyone.I’m new to Figma and UI/UX design. I’m trying to make a feature table for a product. I made the table which consists of 2 columns and 8 rows and it’s an Autolayout. When I set the width of the cells to “fixed”, the table is responsive to resizing but when adding text to the cell, parts of the text appear out of the frame. Setting the width to “hug content” fixes this issue but this pushes the cells out of the frame and also the table is no longer responsive to resize. Please help :’)