I'd like to recover it, but when I try to use the deleted account to create a new one with the same email address, I get a "request failed". I deleted my account 6 hours ago. Do I have to wait longer to create it again? I've already tried a different browser and incognito mode, but it doesn't work. Thanks for your help.
Question
I accidentally deleted my Figma account
Hi
Just to clarify — do you want to restore the previous account linked to your email, or were you trying to delete that account so you could create a new one from scratch? You mentioned at the beginning “I’d like to recover it” so I want to be sure.
When an account is deleted, this includes all files that they owned and their drafts. This is a permanent action that unfortunately cannot be undone.
For more information about our data deletion policies, please see our article on deleting your Figma account and section 6.5 Deleting Content from our Terms of Service (TOS) and our Privacy Policy. For General Data Protection Regulation (GDPR) related information, please review this Help Article.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.