Downstream service error

Hey ​@Christinesava, I can see that you’ve already submitted a support ticket (#1752887).

Just to clarify, is this happening within Weavy? If so, Weavy isn’t directly supported within the Figma at the moment, so their team would be best equipped to troubleshoot this specific error.

I’d recommend reaching out to support@weavy.ai so they can take a closer look at what’s causing this error on their end.

If this isn’t related to Weavy and it’s happening within Figma, please let me know. 

I’m having this issue whenever I try to generate Seedance 2.0 videos.

Hey ​@Dianeaway, I understand you’re experiencing the “downstream service error” on Weavy.ai. While Figma and Weavy are currently managed independently, I recommend checking out the Weavy Knowledge Center or contacting Support@weavy.ai for more detailed guidance on issues like this.

Thank you, 

Gayani