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Dear Figma Support Team,I was surprised to find that my account was suspended without any prior warning or explanation. Figma has been an essential part of my professional workflow, and I have several important projects and case studies stored in my account that are crucial for my ongoing work.I respectfully ask that you check the suspension and, if you can, get my account back. If there was a problem or infraction, I would be very grateful if you could let me know what went wrong so I can make sure it doesn't occur again. I have always intended to use Figma sensibly and in accordance with all of your rules. I genuinely respect Figma as a design platform and use it every day to advance my career. In order to continue working uninterrupted, I would be extremely appreciative of your assistance in resolving this issue.Thank you so much for your understanding and support. I look forward to your positive response. Regards,Hai Nguyen ThiFigma Email Address: (redacted by the moderator due to

When are the Figma Learn videos going to be updated to reflect the recent Figma UI changes and features? I’m try to refresh my understanding of components and variants and it’s difficult to follow along with the videos when they no longer reflect the present day. Are there alternative videos out there?

a change in the ownership of the Figma account to another holder without losing the Team Project in the Figma board". This is very important for the sake of data transfer (design comps and systems).

Hi Figma team and community,I'm experiencing a consistent issue with Figma Make when used within Figma Sites. Every time I try to create or edit a Figma Make component in my Sites file, the same thing happens:I write a prompt Figma Make responds and starts building the component Right before it finishes, the page refreshes The prompt and all the work disappearsThis issue is occurring on: My original Figma Sites file A duplicated copy of that file New Figma Sites fileOther context: Regular Figma Make works fine for me  I have available credits Tested prompting in desktop app and web browser and the same problem occurred Has anyone else experienced this? Any suggestions on how to fix it? Or is this a known issue? Thanks!

i’ve just recently got charge for a subscription i do only 1 month and next month i still got charge how can i reffund it.

Figma Make has the ability to allow users to make unique pages. I’ve used this in several projects. When I duplicated project, the function disappears from the top toolbar. Why is this? How do I get it back?  

Hello,I am a student at SoftUni Creative University. They provide us the opportunity to learn with Figma Education plans.I contacted the Administration on 8th February 2026 and they said that they have sent you a submitted questionnaire from me regarding an access to Figma Education Plan. And to wait for email from you. So far I don't have any received email from your side. I contacted the Support on Friday - 20th February 2026, but I didn't hear back from them either. I guess I addressed the wrong support. Hope you can resolve my issue and to hear from you soon.

Figma Make files with Supabase connections cannot be published to Community 

I was trying to log in and work on my poster, however, I wasn’t able to. It kept loading and never show up. When I try using another account, it did work, so I think it might be an account problem. I really need this because everything I have for my poster is in this account, and I have to print that out in time.

Holaa, estoy tomando un curso para aprender a usar Figma y hay un momento en el que me pide configurar una instancia que nombramos como menú, pero al clicar en la instancia, no me da las opciones de configuración que aparecen en la segunda imagen, alguien sabe que error cometí al crear la instancia para que a mi no me aparezca esa opción de configuración?

the rotate gradient is not workin

I recently purchased the Figma Collab plan, not realizing that it would not allow me to edit my own project without also purchasing a Full Seat.When I tried to edit my file, I was prompted to upgrade to a Full Seat. I initially assumed this was related to admin permissions since I am the file owner. However, after clicking “Get a Full Seat,” an invoice for $156.00 was generated, scheduled to be billed on April 4.I did not intend to subscribe to this plan, as it is beyond my budget. That is the reason I chose the $5.00 Collab plan.Could you please assist me in canceling the upcoming $156.00 charge and advise on how I can request a refund for the recently purchased annual Collab plan?

Has the translation function been restricted? There is a word limit now, which has greatly reduced the efficiency of my multilingual project work.

Hello,I paid USD 20 on February 5 for the Figma subscription.  However, I canceled the paid plan on March 3.Despite canceling the subscription before the renewal date, I was charged USD 30 on March 5.Could you please check this issue and process a refund as soon as possible?Thank you.

I’m trying to understand how to help my designers produce Figma Make files that use our design system components and standards.If we were to enable Figma MCP server for my org, would that allow designers to constrain Figma Make to only use our design system?Or would we need to use an npm package or Make Kits for that?

Hi everyone,I'm trying to implement a tab-based navigation layout in Figma Sites below my hero section. I created the tabs in Design Library with component variants for active states and enabled them in my Figma Sites, but I'm struggling to make each tab link to and display its specific content section.Currently, the variants change visually, but they don't dynamically switch the corresponding content for each tab.What is the best way to implement a working tab structure in Figma Sites so that each tab loads its respective content when clicked? Is there a recommended approach using anchors, components, or another workaround?Would appreciate any guidance from anyone who has implemented tabs successfully in Figma Sites. Thanks!

I have never met a Figma branch conflict that I could resolve 😥 Not one.I’ve read all of the relevant help center articles (including this potentially outdated one that focuses on conflicts) and I’ve watched video tutorials, but none of them provide enough information. I understand what conflicts are and why they need to be resolved, I’ve done it in other programs, but I can’t figure out Figma’s particular UI for this process.I need help understanding this window: Is anyone aware of... anything anywhere that explains this window in any amount of depth?Has this UI been updated since the Help center articles were written?I could try to list all my questions in this forum post but I have a lot, and there might be stuff I dont know that I dont know. I need this window explained to me like I’m 5 😭🙏 Something HAS to exist somewhere out there, right?

If the team owner is no longer employed and the associated company email address has been permanently deactivated, what documentation would Figma Support require to authorize an ownership reassignment?

We have a Figma Professional workspace where the team owner is no longer with the company (for about 8 months now) The associated  @company email address has been permanently deactivated and cannot be reactivated by IT.We still have admin access and active billing, but we cannot reset the owner password because the email no longer exist. We’ve already reached out to Figma Support for assistance. Their recommendation was to upgrade to the Organization or Enterprise plan, but we cannot initiate an upgrade because the account is effectively orphaned under the former owner’s email. That also rules out transferring the studio to a new account (which is not ideal). Given this situation, what is the recommended path to reassign ownership when the owner email is permanently inaccessible?For context:workspace contains 100+ projects 5 year design system canceling and rebuilding would be extremely disruptive.Has anyone successfully resolved a similar edge case? 

Forums (#42331) say that Figma updates Google Fonts every 3 months, but I doubt that’s true entirely. Funnel Display font was added to Google Fonts back in October 2024 (github#8201), yet it’s still unavailable.The problem is that I’m on Linux, and the team has no plans to release a Linux version of Figma or even a Font Helper for Linux. At the very least, the team should update the Google Fonts database properly.If the team is manually hand-picking fonts or relying on a sort=popularity parameter limited to the top 1,500 API results, I strongly recommend against this approach. Popularity is not a definitive proxy for quality or demand. A good example is a newly published font like Google Sans, it likely won't appear in a "top 1,500" popularity api response simply because it hasn't had time to trend, despite its actual demand.

I currently have a team that is on the Education plan, but I would like to downgrade it to the Basic (free) plan.I checked the team settings and billing section, but I am unable to find any option to remove or leave the Education plan. My goal is to keep the team and its files, just without the Education status.

So I had a Site already made (I’m the owner) and then I upgraded to an Education plan courtesy of my college. Suddenly I lost access to the editing features of the site? The Site had already been shared with my group members and they can’t edit either.I checked, and I’m still the owner of the file and all of my group members have “can edit” by their name. However, all of us have exclaimation marks by our names with the popup “An admin needs to update your seat so you can edit”. Am I not automatically an admin as an owner? I went into the admin settings on my project and there’s no way for me to grant myself edit access either. Frankly, this is ridiculous and poor design on Figma’s part.

i need to someone help me do it

Several projects in my account have disappeared. I've checked the Trash but can't find them. I'm sure I'm the owner and they weren't in any previous Drafts. Now that they're gone, is there any way the system can recover them for me? [image redacted by forum moderator to remove PII]

Font names containing accented characters do not preview correctly