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Nikhil K P
Nikhil K P
New Member
April 26, 2026

Unauthorised charge on my card with no intimation about the charge

  • April 26, 2026
  • 1 reply
  • 31 views

I have been charged for the month of May. I have not been using the platform as you can track my record. I am not active. Still I was charged without any prior intimation.

 

Can you please refund my May charge I am no more using the platform.

 

Thanks

1 reply

Tom Reem
Figmate
Tom Reem
Figmate
April 26, 2026

Hi ​@Nikhil K P — welcome to Figma Forum, and thanks for letting us know.

I'm not able to access billing details from here, but I've opened a ticket on your behalf with our Product Support team. Your case number is: 1870333, and they'll follow up at the email tied to your Figma account.

If you haven't already, I'd recommend downgrading or cancelling your plan to prevent any further charges while this is being reviewed: Upgrade or downgrade your plan.

Please keep an eye on your inbox for next steps. 🙏🏻

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