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I found the Radial Repeat as a really useful feature. Because we only need to edit one and it will automatically change the others. But there’s an issue with it. As you can see here, I tried to use the radial repeat for the shape.Next I’ll save the radial repeat group to SVG and use it in Figma.As you can see, the result only saved the main shape, not all the radial repeat group. Well I can just save it as a PNG, but when it comes to detail, SVG is unmatched.
Hello! I had a problem yesterday. The pages in Figma don't open, and I get error 106. My internet connection is good, and I've tried reinstalling the app, but it hasn't worked. What's the issue?
Hello Figma Community,I’m currently a design student and I was re-verifying my student education plan because of the new update and features but when I tried to re-verify my account, my ending screen would beVerification Limit ExceededWe're glad you're enthusiastic, but it looks like you've already redeemed or attempted to redeem this offer.I don’t know if my re-verification went through because before it would say “we’re having troubles please verify later” so I tried it a couple of days later and got the “verification limit exceeded” screen. If anyone knows a solution that would be amazing! Thanks!
I have been charged for the month of May. I have not been using the platform as you can track my record. I am not active. Still I was charged without any prior intimation. Can you please refund my May charge I am no more using the platform. Thanks
I’m creating an interactive dropdown component. I’m using variants. When the dropdown opens to display the menu items either it pushes the elements below it (using auto layout), or the menu opens behind the other elements. I have Youtube videos, I have followed other questions in the community and elsewhere and nothing seems to fix the issue. I have tried changing the canvas stacking to ‘First on Top’, I have tried clip content, I have tried ‘Bring to front’. I tried using overlays but then i’m not able to display the selected option. How do I fix this? I would really appreciate any help!
Hi Figma Teams! How are you! I submitted a new plugin for review, but it has been a long time more than 4 weeks and it hasn't been approved yet.I understand there might be a high volume of submissions lately, but I wanted to make sure my submission didn't fall through the cracks, as the typical timeline is 5–10 business days. The plugin information is as follows:Plugin name: PPTF – PPTX (Google Slides/PowerPoint) importer to figmaPlugin ID: 1611637977064559630Kind regards,Chuan Hu
Hello, I registered for Config 2026 and forgot to request a visa invitation letter during registration. I already have my registration confirmation email, but replies to events@figma.com say the inbox is unmonitored.Could someone share the correct next step to request a visa invitation letter after registration? (My visa application country is France)
Hi everyone,I want to share my situation because it mirrors patterns I've seen in other threads here, and I'd love to understand if others have experienced the same.I've been on Figma's paid plan since mid-2025, paying a consistent €24.40/month for roughly 8 months. Then in March 2026 my invoice climbed to €57.86, and this month — April 2026 — I was hit with a €627.28 charge.Here's the full breakdown:1 Full seat: €20.00 15,000/mo AI credits: €351.00 Billing adjustments (AI credit updates): €143.16 Taxes: €113.12 Total: €627.28I want to focus specifically on that €143.16 "billing adjustment", because I find it the most opaque part of this invoice. Figma describes it as "charges for updates made since your last invoice, prorated from the date of change"— but I have no idea what change triggered it, when it happened, or how the amount was calculated. There is no itemized breakdown, no date, no event I can trace it back to. It simply appears as a lump sum on top of an already unexpected €3
Design changes on figma make after running a prompt is reflecting, but the same change is not vanishing after page refresh/next day. If I do preview of respective previous version of any design change, then also not able to see the change.
Hello Figma Support team,I have a question regarding version history availability after upgrading my plan.I currently have access to a file where version history only shows approximately the last 30 days. The file itself was created much earlier.Before upgrading to a paid plan, I would like to clarify:1. If I upgrade my account, will I be able to access version history older than 30 days for this existing file?2. Or are older autosave versions permanently deleted and cannot be restored after upgrade?3. Does upgrading unlock hidden history, or only preserves history going forward?Additionally, I have a more specific question:If multiple projects were created within a single file (for example, several designs made for one client inside one draft file), is it possible to determine when a specific frame or design block was originally created?For example:- Can I see the creation date of a specific frame?- Or track when a particular element first appeared in the file through version history?
Hello,I clearly remember canceling my subscription, but I was still charged $22 through automatic billing.Additionally, even after the charge, my account remains on the free plan and does not show any active subscription.I would like to understand why this charge occurred, and if this was an error, I would appreciate a refund.Also, please confirm the current status of my subscription, and if it is still considered active, I would like it to be canceled.Additionally, I will be switching to a company account and do not plan to continue using this account.Thank you.
Hello,I would like to request a refund for the charge related to the Figma Full license.This license was requested without my permission or authorization, and I no longer use the tool, especially the features included in the Full plan. Also, I currently do not have this amount available in my budget, so this charge has affected me financially.I kindly ask you to review this situation and process the refund, considering that I did not effectively use the advanced features of the license and that the subscription was not authorized by me.Please let me know if you need any additional information.Thank you.
Pessoal, alguém pode me ajudar com uma dúvida no Figma? 🙏Antes eu conseguia usar a opção “Colar como camadas de design” (aquele ícone ), mas agora ela fica desabilitada pra mim.Já tentei copiar prints, imagens e até conteúdo de sites, mas mesmo assim o botão não ativa 😕Alguém sabe o que pode ser? Mudou alguma configuração ou é algum requisito específico pra funcionar?Se alguém já passou por isso e conseguiu resolver, agradeço muito a ajuda!
“Pending” status on my app since 4 weeks ago. Is this normal?
Hi,I am asking because it’s really hard to find anything on this - everything on stacking is top / last idea.So is there a way to have initial stacking changed on RWD window resize?And I don’t mean the prototype, but the design phase.I guess even with variables - you can’t differentiate variables on manual window resize of a frame/component? I mean I have a list of features + image and I do it odd/even:text + imageimage + texttext + imageimage + text so when I resize the window, it’s not stacked:textimageimagetexttextimageimagetext(because folding works like that)but instead, just like you can do it in e.g. Bootstrap with one classfor mobile stacking elements exchange positions, so that it’s:textimagetextimagetextimagetextimage? Sorry if there’s something about it but I know Figma has problems on window change features (without setting e.g. “mobile” manually) and most topics are about the obvious stacking ideas.Cheers,
After publishing updates to a variables library and pulling them into a consuming file, existing theme‑level overrides were reset and reverted to the library defaults. Overrides that were previously set in the consuming file were lost after the library update, even though they were not intentionally removed.
I am following up again regarding my billing issue and refund request, as I have not yet received any response after several days.I previously requested that my subscription be reduced to one full seat only, but two full seats remained active on my account and I was charged for the extra unused seat. I have already removed the additional seat, but this billing issue is still unresolved.I kindly ask for an urgent review of my case and a prompt response regarding:Full refund for all charges related to the unused extra seat Clarification on why two full seats remained active Confirmation that my subscription is now corrected to one full seat only Information about the refund process and timelineInvoice number: PK1Q78A8-0004Account email: [redacted PII - DJV 4/24/26]Please respond as soon as possible, as this matter has already been pending for several days.
Help! I recently made a prototype for user testing but when it is published and shared, all the text in the prototype is italicized. I've tried doing some research and using prompts to try and fix this, I’ve copied it into a new file, done lots of troubleshooting but I wonder if this is a Figma make bug? It was fine at first and then suddenly everything was italicized. Would love any support on this. Thanks!
i have a library that works the intended way for previously published color styles, but no new ones. not sure which update this feature stopped working but it would at least be the start of the new year, since that is when i would have pulled the colors that are working through the library. i have changed the names of a few of the color styles that still work correctly and published to confirm it is still linking to the library correctly. context: i have a fill style that i need to apply across a few assets, that fill color is pulled in from a library. we’ll call the assets “hero-block-wide-bg” and the fill named “dark teal” is from the library. “dark teal” only shows up as a fill style where i would select “hero-block-wide-bg” color fill, not in the properties section of “hero-block-wide-bg” color selection. other colors from the same library do show up however. current workaround is the “dark teal” from the library shows up under “custom”, but then just fills with the hex which isn
Hello,I would like to change the nickname shown in the forum to match my account nickname.Could you please guide me on how to do this or update it for me?Thank you.
Figma excluiu simplesmente meu projeto e nao acho de jeito nenhum, hoje ocorreu com 3 projetos meu (Imagem 1) Erro do figma onde apaga (Imagem 2 ) Esses achei em outra conta que compartilhei para um amigo (Imagem 3 ) essa é a conta principal nao acha pesquisando o nome dos projetos
Hi Figma team,I submitted my first plugin, Interweave, for review on April 7, 2026. It's still marked "Pending Review" 17 days later, past the typical 5-10 business day window.The plugin has generated a lot of excitement in the design community (145k+ impressions on LinkedIn), and folks are waiting to try it. I want to make sure I haven't missed a step or that there isn't an issue with my submission.Any update or guidance would be hugely appreciated. Happy to provide additional info if needed.Thanks!
Hello Figma community,I need urgent help regarding a serious issue with my files.Today (24 April 2026, around 11:00 AM PKT), I was transferring all my projects from my Education account to my personal account.Education account: (redacted by the moderator due to PII)Personal account: (redacted by the moderator due to PII)I invited my personal account, transferred ownership of all files, and confirmed that everything was visible in my personal account.After that, I removed the Education account’s access and later deleted the files from the Education account (including permanently clearing the trash).However, after this, all files disappeared from both accounts.Before deletion, I also saw a warning that the files were still linked to an Education plan/workspace.These files include:Internship workPersonal UI/UX projectsPortfolio workThis is very critical for me.Since this happened very recently, I want to ask: Is there any way to recover these files from backend backups or via support esca
Hi there, currently my forum name is my full name, I’d prefer it match my Community user name @designdc. Hoping someone here can help me make that change. I was surprised that this wasn’t a self-serviceable task.Thanks in advance!
Hi team,Despite giving elaborate prompts, attaching Figma frame and even after multiple asks and using much of my credits, make is not showing any changes in the layouts as prompted. It says in the chat that it has made the changes, but those are not there. For e.g this is the message I receive on the chat “ All sections now match the Figma design with proper styling and layout!” after repeated prompting- but there is no change in the design . At this point it just feels like it is hogging up credits without giving any value. I am continuously buying credits as they keep getting exhausted on the most simple asks - even then they are not completed. The outputs it is generating is incomplete and shoddy despite giving the simple files to generate exactly as. Disappointed.
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