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Hi,I previously had a Figma account verified with the Education plan using my university email. Due to a technical issue, I had to delete that account.I created a new Figma account with the same institutional email and re-verified my student status through SheerID, but the system keeps saying that the Education plan has already been redeemed.Since the original verified account no longer exists, this issue can’t be resolved by SheerID alone and requires a manual reset on Figma’s side.Could a moderator or support agent please help escalate this or advise on restoring the Education plan to my current account?Thank you.

I am getting a message that says “Library assets may need to be republished for modename mode to show.” There is also a little icon next to the mode name in all of my files when selecting a palette mode. We use a single design system file that has all of our variables and the other palettes don’t seem to have the same problem. The error message is not very helpful and I have cleaned up all of the files and resolved everything I can find but this message never goes away. Can anyone help me understand what is going on? I have included a couple of images as an example of what I am seeing.

I created my Figma account yesterday and recently verified it as a student account. However, I’m currently unable to access Dev Mode, which I was hoping to use to better understand the design-to-code workflow. I also tried creating a team first and then upgrading it, but the option was not free as expected.Given this situation, I would like to ask whether schools are supposed to have an education plan that includes full access to Figma features such as Dev Mode for students. I want to make sure I’m not missing a required step or institutional setup to properly access these tools.

Hi everyone,I’ve been struggling with a prototyping issue for several hours and haven’t been able to figure out a solution. Hoping someone here has encountered a similar problem or has a workaround.Setup: I have a button component that contains only an icon (also a component), and the icon is set up to be swappable via instance swap. This button is used inside a navigation component, which has two variants (expanded/collapsed). Each variant is supposed to use a different icon inside the button — a left oriented arrow for expanded state and a right oriented arrow for collapsed state. In design mode, everything works as expected. Switching between the navigation variants shows the correct icon in the button.

 As you can see from my screen record, I have two images, both in the form of png. But I cannot figure out why the two would behave differently even though I haven’t messed around with the settings, and I want to know how to get consistent behavior, specifically I want both of my images to act like the second image where the image will follow and adjust with the size and not get cropped or zoomed in.

Hey all, I am finally getting round to trialing out Code Connect, Figma MCP and the like to see how it all works and if there are any noticeable benefits to these features for my wider team.I had some issues initially setting up, but have finally gotten to the point where I can connect them to GitHub, for testing  purposes I am using the Figma Design System and corresponding coded components. However when connected, I get this error, and I am unsure how to fix it. Has anyone come across this before, and any advice on how to resolve? Thanks!  

I've been having a very weird issue in Figma recently. When trying to move objects in a Frame it blocks me for some reason, but it does let me move around a couple of objects on the top. Objects outside of this frame are able to be moved freely. And if I move the order in the layers section then it works (the frame has auto layout on).Does anyone know why this is happening and how to resolve this issue? https://imgur.com/a/PKxFTs2

Hi,I'm a newbie with Figma and need help figuring out why my site is displaying differently online versus what it shows me in the view option in Figma Sites. The first screenshot is how Figma Sites shows me how it will look. It has already been published, so it is updated. The second screenshot is how it actually looks online. It adds a bunch of white space to the right. Instead of extending it across the screen. How can I fix this? Thank you for your help in advance.

I'm thinking about building my portfolio using Figma Sites, but before I start, I wanted to ask: does Figma allow you to password-protect specific pages or projects? I’d like to make some sections private or only accessible to certain people.

I recently started using the paid plan of Fima. I am still learning all the new features i got with the professional plan. Yesterday i found out that i cannot access the first draft ai feature from the action tab as shown in the tutorial videos.

How do I get these tools in the top menu like this YT user who created a Component? Or is his a paid plan? Cheers. 

Hi Figma Support Team,I hope you are doing well.I recently submitted my application for the Figma Education Plan using my institutional email address: [redacted by moderator to remove personal information]. However, I haven't received any confirmation or status update regarding my verification yet.Could you please check the status of my application? I am looking forward to using Figma for my academic projects and design learning.

I have deleted my account, but I forgot to cancel my subscription. What should I do

Hi!Suddenly a icon component (with around 15 variants) doens’t allow recoloring, while any other component has no issues.using icon instance > recoloring doesn't work for any of the variants. all icons are in one layer with same layer name detached it as component > recoloring is fine created an independent component > recoloring is fine added it back to the icon set > recoloring doesn't work anymore Any idea what it can be?

My company has a comprehensive component library which I am trying to have imported into Figma make. One of our designers has run the export following the instructions, and those who have edit access to the component library can see it in Figma make. However I just have viewing access but I still can’t see it - I can’t tell if it’s a bug or I’m just missing the correct permissions? Do I need to be a member of the team where the library is published? I get a bit lost with all the Figma access/permissions.

Sometimes it happens that I accidentally misclick and lock the layer/frame.Then I wonder why I cannot click on the layer to select it… in my case so frequent:)If figma UI provide visual feedback, I mean notification “Frame is locked” when rage clicking on it - that would be really clear

We’ve built a large design library in our organization account that many internal teams use.Sometimes, we also work with external vendors (like agencies or freelancers) who need to use this library and get updates regularly. Because we’re a large corporation, it’s not practical to add them as paid seats just for a short project – the approval and payment process is too complex.What’s the best way right now to share a library with people outside the organization so they can actually use the components (not just view them)?Is exporting the library as a .fig file really the only option – even though that means they won’t get any future updates?Thanks!

I’m encountering an issue when trying to publish an urgent update to my Figma plugin.Plugin name: 批量修改字体字号 Batch Font Size ModifierPlugin link:https://www.figma.com/community/plugin/1445383264057474829/batch-font-size-modifierWhen I attempt to publish the update, I receive the following error message:“Fix errors before publishing. We detected a change to your account details. Please contact support@figma.com to publish this plugin.”I believe this issue may be related to a recent change in my account details, but I’m unable to find any way to resolve or verify this on my end.

I used a published library for my figma make file.I did some work.I exported the design and pasted into Figma. But the components it supposedly used from the Design System / Library didn’t come across but pastes in just as figma elements.Is this correct?

Hello everyone, I have a doubt. In my brand palette file, I’d like to have a “Brand palette” and an “Infographic palette”, which would include much more shades. For the “Brand palette”, I created specific variables, but now I’m wondering if in the same file I can create also variables for the “Infographic palette”.Also, when using the library in other file, I’d like to be able to select the palette I wanna see between these two.Do you think it is possible or do I have to create two different libraries?Thank you!

Is there a way in Figma to adjust all the typography in a group of text elements at once, instead of having to select each element individually?(In the group are just text elements.)When I select the group with multiple text elements in same typo, the typo settings won’t be shown.When I select all text elements auf a group via cmd + shift / mark, same behaviour.Only in case I select elements which are not part of a group via cmd + shift or I select the text elements one by one with shift, I can adjust the typo settings. However, I would like to select a group of text elements and change them directly all together.

Dear Community, I have been exploring the possibilities of Figma Sites and I have encountered a big problem.I have made a Design System as I usually do, and made some page layout that work perfectly in Figma Design. But, when I add the library to Figma Sites and import af button with a “while hovering” and “while pressing” state, the buttons never goes back to the original state after hovering it. It a simple component with the 3 states of the button. Is there a fix for this? 

I'm building a responsive alert banner and trying to achieve a behavior similar to fit-content in CSS. Here's what I need: The banner container stretches to 100% width, Inside, there's a button and a text label, The text should stay on one line and hug its content until it reaches the limit of the container, Once it can't fit anymore, it should wrap onto multiple lines (essentially behave like fill). Think of it as:"hug content until there's no space left → then behave like fill".This should happen dynamically, depending on the container width,so no fixed max width.Is th

Hi Community, Ones i had created the skeleton loader and clicked on preview it dose animate. but when i use Lottie file plugin it only comes as a flat jpeg without any animation.