When an overlay opens a second time it gets low resolution

Hey Kerim, Celine from the Community Support team at Figma here! Thanks for flagging this. An overlay becoming blurry or lower resolution after reopening doesn’t appear to be expected behavior.

Before we investigate further, please try the following steps:

1. Test in a clean environment

• Open the prototype in an incognito/private browser window with extensions disabled.
• Try another browser, or switch between the browser and the Figma desktop app.

Browser extensions, including ad blockers, can sometimes interfere with assets loading correctly in Presentation view. You can more information on this in this Help Center article here.

2. Check the affected images

• Confirm that the issue persists on a stable internet connection.
• Close any other open Figma files, then reload the affected file.
• If the overlay contains large, high-resolution images, try compressing or replacing one of them temporarily to see whether the behavior changes.

You can find additional guidance here: Image loading and performance, and Reduce memory usage in files.

If the issue still happens after trying these steps, I’d like our support team to take a closer look at the affected file. To do that, please go directly in the Support Hub  / Type “Report a bug” / Click Start a chat / select Enter and follow the prompts.

When submitting the report, please include:

• the URL of the affected Figma file;
• a screen recording showing the overlay opening correctly the first time and becoming blurry the second time
• whether this happens in the desktop app, browser, or both
• your OS, browser version, and/or Figma desktop app version
• the steps you use to reproduce the issue
•  the URL of the file and grant "Can View" access with support-share@figma.com so the team can investigate it directly

Thank you!