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Jeremyuts
Jeremyuts
New Member
October 5, 2026
Solved

Verification Limit Exceeded on SheerID - Need Manual Reset

Hi, I attempted to verify my Figma Education status, but the automated system rejected my documents multiple times. Now I am blocked by the "Verification Limit Exceeded" error.

I have already submitted support tickets to SheerID and sent but haven't received a response yet even though I waited more than a week. Could you please help reset my verification attempts or escalate my ticket internally?

Celyn_L
Celyn_LSolution
Figmate
October 6, 2026

Hi ​@Jeremyuts, Celyn from the Figma Community Support team here. Thanks for reaching out!

I’m sorry you haven’t heard back yet. I understand you’re seeing a “Verification Limit Exceeded” message when trying to verify for the Figma Education plan and have already contacted SheerID.

We don’t have visibility into SheerID’s support tickets, so we’re unable to check the status of your request. Their team manages the verification review process and is best equipped to help with verification-limit issues.

Could you follow up with them at figmasupport@sheerid.com (their dedicated support address for Figma users) and CC education@figma.com so the Figma Education team has visibility into your request?

Thanks for your patience in the meantime!

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1 reply

Celyn_L
Figmate
Celyn_LSolution
Figmate
October 6, 2026

Hi ​@Jeremyuts, Celyn from the Figma Community Support team here. Thanks for reaching out!

I’m sorry you haven’t heard back yet. I understand you’re seeing a “Verification Limit Exceeded” message when trying to verify for the Figma Education plan and have already contacted SheerID.

We don’t have visibility into SheerID’s support tickets, so we’re unable to check the status of your request. Their team manages the verification review process and is best equipped to help with verification-limit issues.

Could you follow up with them at figmasupport@sheerid.com (their dedicated support address for Figma users) and CC education@figma.com so the Figma Education team has visibility into your request?

Thanks for your patience in the meantime!

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