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I'm trying to make a site but for some reason outlines isn't working/showing and i want to be able to edit the text with the outline showing but I can’t.Editor:Site Preview:  

Dear Figma Support Team, When I previously contacted your support team, I was informed: “Please reply directly to this email. Even if this ticket is closed, replying to this ticket (email) will reopen it on our end, allowing us to review the previous ticket details. Therefore, please respond directly to this email.”Following these instructions, I sent a reply to the email 6 days ago, but even though the ticket status is still marked as “Open,” I have not received a response yet.I  also submitted a request at noon today.  However, the ticket status remains “closed,”  and I received an automated email asking me to use the forum instead.  If my request has not been reviewed yet, I would appreciate it if you could check and respond. Thank you for your time.For reference, my recent request IDs are as follows:#1511966 #1504997For reference, here are the related request IDs I submitted a few months ago#1285247 #1310601Best regards,

This issue has been bothering me since I started using Figma a few years ago:The rendered px units in Figma are about 8% smaller than they are in Chromium-based browsers.In other words, when developers copy px values from Figma and implement them on the web, the rendered results are around 10% larger than the design.This is a really serious issue, especially when selecting very small font sizes - for example, there is a considerable difference when a font is rendered at 10px, 11px and 12px, and designers are very careful when selecting small font sizes.And just in general, you design for a specific experience, especially when creating fluid web page designs - a 10% difference is a huge perceived difference on a large page, and it just gives the design a different feel and experience versus what you actually designed.Here is a test to illustrate the difference:These screenshots were taken on Windows 11, which takes precise screenshots of the rendered device pixels. (The images were impo

If Make is disrupted for any reason, maybe the internet bugged out for second, maybeClaude AI got stuck processing the prompt, or whatever - It stops processing and you lose the prompt.This is especially annoying when I write a longer prompt, so I’ve had to get into the habit of writing prompts in a text editor and pasting them into Make in the case this happens.Can we have it so that if the processing fails, you at least don’t lose your prompt so you can re-run the request again?

Hi, I deleted my pro team like a couple days ago and i canceled before I deleted. But figma still charged the subscription. May I know if I could get refund for that. 

'enable local MPC server'  opened a pop up saying I was on a Starter plan.  I followed the link and bought a Professional Full Seat but the same pop up come up when I try 'enable local MPC server' 

I've seen here on the forum that many people are having the same problem. I've tried duplicating the file, and this message still appears, even with short prompts. Does anyone have a solution?

Recently, Figma Make has started refactoring the entire codebase when I request a small change, which breaks previously working components. What could be causing this, and how can I prevent full regeneration?For example, after giving Figma Make a simple prompt, it starts rewriting unrelated parts of the code. I only asked it to showcase shadows, but instead it generates unnecessary changes that feel like hallucinations.“I'll add the missing dark shadow tokens to the CSS file first, then create a comprehensive Shadows showcase section right after the Toast component.Now I'll add the Shadows showcase section to App.tsx right after the Toast sections:Let me find the exact location where the Toast sections end and add the Shadows section:I need to see where the Toast sections end to find the right insertion point. Let me search for the section end:Let me look for the ending of the Toast content to find where to add the Shadows section:I need to find where the Toasts sections actually end i

Our company was approved as a Bootcamp under the new Figma EDU verification processes which is amazing however, we had additional questions that we’re trying to get answered so that we can operationalize and get our in flight students reverified under the new program. Our many emails have gone unanswered. Has anyone else who’s an approved bootcamp gotten their students successfully verified? We did sent our initial list over but again, no response as to if they were or weren’t verified. Our students are starting to lose their access. 

Hello Figma Community!I tried re verification for FIGMA student, but it was showing network error even though network was good, and continuously trying it was still showing the same error.Then it started showing Verification limit exceeded.So I contacted sheerID via mail, they responded with:We were unable to process your verification request. And Your ticket has now been permanently closed.Please provide the solution for this issue otherwise I won't be able to re verify student plan.

I was changing a color and somehow it started horizontal scrolling. I have checked everything, there is no setting on Prototype for me to stop this, I’ve tried all the settings changes and topics that were listed on the Figma help pages and on Google. Nothing is stopping the horizontal scrolling! I’ve even created new documents, added a shape and it’s still scrolling horizontally! I have no idea what happened and no idea how to stop all my files from scrolling right off the screen. Help!Video of my screen going crazy on multiple files. No Prototype settings at all.  

I am a student at SIMATS(SAVEETHA INSTITUTE OF MEDICAL AND TECHNICAL SCIENCES) and I am currently using my official university email address (@sevaatha.com) to access Figma. However, the system does not recognize my domain as eligible for the Education Plan.Could you please review my case and add @sevaatha.com to the approved education domains so that I can benefit from the Figma Education Plan? I can provide proof of enrollment if required.Thank you for your support

Hi,I’m using Figma Beta. And in the last version 125.9.3, there is no more the Auto-Layout section in the inspector. So I’ve to get back to Figma when I want to change something in my layout. I closed and re-started the app many times.

I am experiencing an issue where I am unable to view images in my file. I have already tried the following troubleshooting steps without success: Restarted Figma three times Restarted my computer Checked both the Desktop app and the browser version Despite these efforts, I am still unable to view the images. Could you please help me resolve this issue as soon as possible?

I can’t seem to reset the overrides / changes I made to a component instance in Figma Slides. This is a missing link in what could be a USP feature against other presentation builder software!

Hi,I figured out a bizarre behavior when I try to rezise instance of component.It happens after last Figma’s update Figma Desktop App version 125.7.5 (some days ago).I will try to explain it, in a short way :Legacy, I created a component Text which wraps a child instance of component Rte. This Rte component was created for utilties reasons : it display generic text for a bunch of differents others components.The 2 components Text and Rte by default use an auto-layout root wrapper and a fixed width (280px) which is define inside a variable. When I use instances of these components, I override the resizing from Fixed to Fill, in order to get responsive behavior with different viewports width.It worked fine, before the update.Now when I reset an instance of component which is wrapped as a child inside a component (screenshot 1)  the resize property is set on Fixed width using my variable of 280px (screenshot 2). Ok until then.And when I want to override the resizing property of my instanc

I have a full Figma Design Project for an app. Multiple screens, all annotated, and want to bring it to figma make. I have done it but the results are horrible (icons missing, backend like login functions not working). Am I supposed to bring in the chat only one screen at the time? all the screen are responsive, made up with components and annotated to explain what each field should behave,  both design wise and backend wise.Anyone with the same problem, or with suggestions?  

Hello Community, I’ve been trying to utilize the Material Icons within the content of my web designs on Figma. The issue is that whenever I insert a Material Icon into a line of text with a different font, the icon itself is not vertically aligned with the surrounding text. Instead of resting on the same bottom line, the icon is elevated above the rest of the text. Even when I try adjusting the line height of the icon individually, no changes are made to its vertical position. Has anyone been able to achieve the correct alignment when using Material Icons within lines of text? 

Im sharing interactive prototypes with developers who access files via Dev mode. How can they see interaction settings? I.e. Triggers, delay, duration, etc:  

Our institute, Venturetech Computer Education, is based in Sheikhupura, Punjab-Pakistan. We want to get listed for Figma Education verification so our students and instructors can benefit from Figma’s educational resources. What is the process, and are institutes outside major cities (like Sheikhupura) eligible for listing?* I already contact with “education@figma.com” but didn’t get any response.

Hi,  The account upgrade payment system will not take my valid address for billing info 

Hello Figma Support,I can’t access my Figma account because my student email address has been deactivated by my university. Unfortunately, I no longer have access to that email.Here are my account details: Old email address:   [redacted PII] Figma username : [redacted PII] Example file link(s) I created:  [redacted PII] I would like to recover my account and transfer it to a new email address:  [redacted PII]Could you please help me with this process?Thank you very much for your support.Best regards,

Dear Figma,  My account (REDACTED) has been suspended and i would like to know why and somehow fix that because it's my main work and study account and i really need to access them. I think it is a mistake. Please provide me some details on this issue. Thank you in advance. - Sofia Isakova

 I’ve lost access automatically to an important Figma file . When I try to open it, I see this message:“Hmm, we couldn't find that one. This design file may have been deleted, moved, or made unavailable. Try reaching out to the file owner.”This is a critical design file for us, and we urgently need to recover it. Could you please help restore or provide guidance on how we can recover the file?Here’s the file link:https://www.figma.com/design/L34zzygdPwIH48yOFj2DPM/DASTAA---Ready-for-Dev?node-id=210-2219&t=DH5MR6wFRGFh4eN6-1  

Hello,I’m having this issue for quite some time now. I noticed that it started happening since the last update. Whenever I open Figma none of my images from any project load. And I try to wait it out and they don’t load, i’ve tried to re-install Figma and nothing changed. I thought it was maybe a internet connection, it’s not, since i’ve started to use Ethernet and have good internet now. It’s surely a problem with Figma itself. And it’s not only on the app, it’s also online where I enter and can’t see anything from any project.Even on projects I can’t see the thumbnail for projects because they don’t load. I don’t know what it could be. Please help if you know what I can do.In the 2º photo you can see that those posts in specific had a photo for a background and other elements using photos and none of them are showing.