Hello!
I’m Coursera online course student. Recently my Educational team was locked with a warning “Your Education status has expired. To keep using Pro features, upgrade your team or verify your education status”. As it’s an online course, i can’t reverify myself. Coursera tells that they reported the issue, but the team is still locked.
Could you please look into my case and tell me how can i fix it?
Thank you in advance!
Hey
For online courses and bootcamps, the administrator needs to verify your account on your behalf. You can find more details about this under: Figma for Education → Application process → 2. Verify your education status.
While I can’t share account-specific details here to protect your privacy, I can confirm that your case is open with our Product Support team (case ID: 1565218). They’ll follow up with you directly via email once they’ve reviewed your information.
In the meantime, for your specific program, it may also help to check back in with: Coursera support, since they are in the best position to assist.
Hope this helps make things more clear and thanks for your patience.
Thank you,
Yes, i reached out Coursera first and they told me that Figma support team answered "Thank you for your patience. Figma updated its education plans on September 23, 2025, moving your account from EDU Pro to the free Starter Tier.”
and that it’s all Coursera team has and they can’t reach out to Figma team again🤷🏼
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