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Question

Figma educational verification

  • October 24, 2025
  • 3 replies
  • 34 views

Dear sir/madam

I am trying to re-verify my education status using the school email address. But it fails every time. When I connected to sheerid for this, they sent me an email stating this(image attached). Though I provided all the information needed, the sheerid is responding again and again the same. Please help and reverify my education status. I have sent them marksheet, confirmation of enrollment, and everything from my Higher Ed institution email. Still, they are denying my verification request and not stating the reason for doing so.

Regards

Aviral Jain

Sheerid Response

 

3 replies

harrie
  • New Member
  • 2 replies
  • October 24, 2025

Hi Aviral, sorry you’re running into this

— SheerID’s system can sometimes reject verification if even one detail doesn’t exactly match what the institution has on file. Usually the fastest solution is: Double-check the exact formatting of your name (spacing, initials, special characters)

Make sure the documents clearly show:

• Your full name • Institution name

• Current enrollment status + academic year Confirm your school email is still active and recognized as a Higher-Ed domain If everything is correct but SheerID still rejects it, you’ll need your university admin/registrar to confirm that your student record is active and visible to external verification systems. They can fix the mismatch on their end.


  • 0 replies
  • October 24, 2025

I have checked everything but still error is popping up. My insitution is recognised as well as accredited.

I confirmed with admin/registrar that my student record is also active and accessible. 


ksn
Figmate
  • Community Support
  • 2041 replies
  • October 24, 2025

Hello ​@aviraljain - sorry you’re still having trouble getting your verification sorted.

Community moderators to not have the ability to review education inquiries in any capacity. Since you’ve been unable to successfully receive reason as to why you are not able to be verified with SheerID, please reach out to education@figma.com with your proof of student status. They will be able to assist you further.

 

Thank you!