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Hi everyone,I’ve noticed that Figma released their AI features over a year ago, and I was able to use them previously in my company’s Figma account. However, I’m not able to access these AI features on my personal account.Since the features are no longer in beta, I’m unsure why they aren’t available to me. Could this be related to account type, plan restrictions, or region availability? Has anyone else faced a similar issue, and is there any way to enable AI features on my account?Any guidance would be appreciated.Thanks in advance!

I have a design system Figma file with styles and components which are shared to another file.I created new styles and components in the Design System file and published the changes (I could see them in the list of updates).These new styles and components are not updating in my second file. I’ve read and tried all the community suggestions and nothing fixes the issue.Please help!  The whole purpose of shared [published] styles is for them to sync and auto-update in all associated douments

I just had a call with my dev where we realized he couldn’t see a style effect (shadow) I had added to an element, being in dev mode. It shows a filter. He had to go to design mode to see the style.We don’t get why, the whole point of dev mode is to communicate these things?Now we’re worried about how many times other devs with only dev mode might have missed styles, only seeing the raw values.Seems to be be connected with this, from 2024?By the way the number of “related topics” with all kinds of styles/tokens/variables not showing in dev mode is also worrying. 

I’m facing an issue with my published design system in Figma and would appreciate any help or insights.I’ve created a separate design system file that includes components and variables, and it has been published successfully. I’ve linked this published library to other Figma files, but the colors from the design system are not appearing correctly in the list or grid view within those files.Here’s what I’ve already tried based on suggestions:Re-publishing the design system file Re-linking the library in the affected files Checking for naming conflicts or duplicate styles Ensuring all styles are properly defined and published Clearing Figma cache and restarting the appDespite these efforts, the issue persists. If the published color variables don’t show up properly, it defeats the purpose of having a centralized system.Has anyone else experienced this or found a workaround? Any help would be greatly appreciated!Thanks in advance.

After transferring files from another account and confirming ownership, the files have been deleted. on 4th Oct. Please can the files be recovered from the account and restored to the new account.This is very important to my work. This is the file I need to recover or alternatively recover the account that was deleted. I understand that Figma accounts are recoverable up to 30 days and this happened just 1 hour ago. https://www.figma.com/design/oVxl8R4RBUM5e1mwKCy0gy/toasti.?node-id=1965-2&p=f&t=9S7iO0HI31RcDNwM-0Please any assistance and help in file or account recovery would be greatly appriciated. Thank you  

The installer suddenly stopped working for the browser. I have already tried uninstalling and installing the latest version (125.8.8), but the issue persists.

How to reproduceCreate ellipse layer in circle shape  fetch getCSSAsyncWhat happensellipse with plain fill, border or shadow do not have any border radius ellipse with image background or opacity get correct border radius

I’m having issues with typing out text on the file canvas for the chrome desktop and browser app. Guessing it’s not a font issue since it’s inter.  Not a bounding or frame issue since I’m typing it straight onto the file canvas. No issues when I type it into an art board, within another layer/frame or have a background behind it. It’s like the file canvas has “hidden” frames that the text hides behind (see image). If you zoom in and out you can find a level where it is visible like normal, but if I were to adjust the zoom just a little bit it turns invisible again. I can’t see the text written when I select the area either.  I’ve tried restarting the desktop app without any success. Not sure if it’s an issue with the Asus model I’m using since it seems to work fine on my stationary chromebook at work. 

I worked on a figma project named “Lovely Mind”, the last time I worked on it was in April/2025, I turned on Figma and checked on it once in a while, I’ve never turn off the working tab. On 5th/Oct/2025I found it completely vanished from my account.There’s nothing in trash It’s not found in recent It’s a personal project, with zero possibility of someone tampering with itMy account details: [redacted by moderator to remove personal information]Is there any chance I can restore it?  

I am facing the issue, please have a look into it as I have multiple projects going on my ID as the education plan is expiring on 29th September 2025. Please do the needful.

Im having issues publishing my library. I reloaded the page and tried publishing it again and had no luck, but I see that there is no issues on the figma status, what could be happening.  

Anyone experience same thing and help me?so the mirror feature on figma app android stuck on "you're offline" but my internet connection is normal. I already try all of tips, trick and sugesstion on Gemini AI but it still can't load the mirror. Thanks  

Dear support Figma team.I have noticed that after last update my Figma app made my draft file is missing. I know the name of the file and remember even the names of some pages inside, but I couldn’t find it at all. I have only one account and I have checked deleted files. It is not appearing anywhere. I definitely created in my drafts, and it has no teammates to delete it. Please help, how could I restore it or find it?

I’m creating a presentation within a Figma working file (not slides) where I am creating links to other pages and frames within the file. There are about a dozen links I’ve pasted into the file to take me to other places in the same file.  Every now and then when I click on one of the links, the entire Figma file reloads before taking me to the next page or frame. This is annoying because I want to smoothly walk through this file in a presentation.  it’s a fairly large file containing design explorations across many pages. Is there a way to prevent the reloading? It’s happening at random. 

HI,  Yesterday all of a sudden I couldn’t copy and paste vector shapes from Adobe illustrator to Figma anymore… When is copy from Illustrator the shape now changes to an image file instead of an SVG. I have restarted my Macbook restarted Figma and illustrator, run the latest update of Figma but nothing works. This really slows down my proces because I now have to export each vector and import it manually in Figma.Can someone please help me with this problem.

I’m on the annual plan, but I noticed several unexpected Collab seats being used. It seems someone invited others without my knowledge. Although I removed the seats as soon as I found out, I was still charged for them. To clarify the situation and prevent this from happening again, I’d like to know who added the seats and which accounts were using them. Is there any way to check this?

When present mode, glass effect appears and is visible, but when prototype mode, glass effect disappears and only drop shadow is visible.Header glass effect in present modeDetail in present modeJust Drop Shadow in prototype mode 

Hi,This is worrying to say the least. Components started vanshing while I was working. So all the items inside the component are gone, the main component doesn’t exist any more, and when I click the instance of the non-existing component, it doesn’t have a name. I tried bringing it back from previous versions, it’s gone in there as well.  

After pressing the copy command (on my iOS, e.g. cmd + c, having Figma open in Firefox) while having marked some specific part in the code view css text box, the clipboard remains empty or rather *is emptied*, if before there was something in it. The quick-copy buttons work as expected, but not always do I want to copy the whole code, but only certain values or texts. e.g. I would only mark “var(--Typography-Bold, 600)” in the following text and press CMD + C, but it won’t copy. I always have to use the quick-copy buttons and paste it somewhere, then cut out the not needed rest.overflow: hidden;color: var(--Font, #ffffff);text-overflow: ellipsis;font-style: normal;font-weight: var(--Typography-Bold, 600);line-height: var(--Typography-Line-Height, 16px); 

Hello Figma Support,I am reaching out regarding my student verification. I had previously been approved for the Figma Education plan, but I accidentally deleted my account. After restoring it, I am now being asked to verify again, even though my verification is still valid.Here are the details provided by SheerID:• Verified email: [redacted by moderator to remove personal information]• Verification ID: [redacted by moderator to remove personal information]• Date Verified: [redacted by moderator to remove personal information]Since SheerID confirmed that my verification is valid, could you please help manually re-apply my student verification to my restored account?Thank you so much for your help!Best regards,[redacted by moderator to remove personal information]

I had figma free education plan which i applied for now they emailed me to re-verify by september 29 or I'll lose those pro features now I joined figma recently a month back i have re-applied for verification but they say i have exceeded limit for verification or availed this offer. I have no clue how to solve this i have contacted Sheer Id support team too.send mail shared id, but not return.+ verificate my figma edu paln , so i upload my university official Certificate doc, student id card, and timespread.but my file is not pass. again,again. than, over verification limit. i so tired.please check my Student Verification step. and limit overmy university Certificate is official, now. sep.22i dont understand why my  Certificate, student id card, timespread not passplease check.  [redacted by moderator to remove personal information]

I can’t see the interface. I tried refreshing, a private window, etc. MacBook Pro, Safari Version 26.0.1 (21622.1.22.11.15) 

There is a bug on the contrast checker and I'll try to describe the bug here with some visuals.Imagine you have a fixed frame with a list of items that overflows that fixed frame, and those list items are for example a rectangular frame with a text inside it. The hierarchy would look like this:The first two items correctly show the white foreground color within the contrast checker and also the correct background color (red)but on the third item only the foreground color (white text) is correctly shown, the background color is shown as my canvas background color (303030), which is technically a background, but the wrong one. It should still be the red background of the frameThe color contrast checker should default back to the nearest hierarchy and take that element as the background. Right now it feels like it’s checking within the canvas what the background is and not within the hierarchy.

I’m reaching out because an important file has suddenly disappeared from my account. I’m the owner of the file, but when I click on its link, I get the following message:“This design file may be deleted, moved or made unavailable. Try reaching out to the file owner.”The problem is that I am the owner of this file, and it doesn’t appear anywhere. Not in “Drafts to Move”, not in “Trash”, and not in any of my team projects. I’ve also confirmed that I’m logged into the correct account.This file is extremely important for my work, and I need to recover it urgently. Could you please help me restore or locate it?[redacted by moderator to remove personal information]

I have deactivated my domain with address assigned to my Figma account account and I haven't changed it to a new one. Now I need to assign a new email so I can access my Figma account. How can I do that? I am not longer able to access my old domain. I paid for upgraded version of Figma and I have bank account receipts to prove I am the owner.Can you help me please?