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I started using Figma Make because it popped up and asked me to. I thought I’d build a simple swimlane workflow with minor interactive options to showcase a scenario of a migration from one platform to another. It pretty much nailed the layout at the start, which got me excited. But 4 days later - I want to scream, it’s so frustrating. Subsequent requests to get it to work correctly made it go into a loop of fail that it keeps repeating no matter what. I even linked it to the working version and it still can't get it right. After 100s of versions and a conversation 4 days long, I give up. So much for this portfolio piece I put so much effort into. The AI is just not very bright - at all. 

Hi ​@Mary Vogt — thanks so much for reaching out, and I’m really sorry to hear how frustrating this experience has been. It sounds like you put a lot of thought and effort into your project, and I can imagine how disappointing it must be to run into those issues with Figma Make’s behavior.

 

To help move things forward, I’ve opened a support case on your behalf so our Product Support team can take a closer look at what’s happening in your file. Keep an eye on the inbox tied to your Figma account for an email from me — your case number is: 1458080. 📥

 

In the meantime, if you’re open to giving it another go, this article may offer a few tips that could help stabilize or guide Figma Make more effectively: 8 essential tips for using Figma Make.

 

Appreciate your patience with us — and know that your experience and app performance are top priorities. Thanks for sticking with us as we get this sorted out. 🙏🏻


Hi, Tom,

 

Thank you so much for responding! I was very frustrated with it yesterday! I had, however, remembered that I saved a very early version with the aesthetics I liked, so I moved over to that one and made sure I gave clear instructions as to what to do from there, and now I am pretty happy with it. I kept the frustration version too, but it’s soooo long with loops over and over of the same thing that I don’t know if anyone will be interested. 


Thanks for sharing what worked, ​@Mary Vogt — I’m marking your last reply as the best answer so it’s easier for others to find. I’ve also shared your experience with the right team members, as we’re always working to make the experience better. Let us know if anything else comes up and we’ll be happy to take a deeper dive.