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How can I delete or hide a public FigJam file created with a deleted Google account?

  • November 11, 2025
  • 1 reply
  • 12 views

DY K

Hi everyone,

I used to work at a company where I created a FigJam file using my company Google account. That account has since been deleted, but I recently found that the file is still publicly accessible and even appears in Google search results.

The file contains internal company processes, so it really shouldn’t be visible to the public. I tried to change the sharing settings, but since my old Google account no longer exists, I can’t access or manage the file at all.

Is there any way to delete or hide the file from public view (for example, by contacting Figma support or submitting a removal request)?
Any advice would be greatly appreciated.

Best answer by Celine_

Hi ​@DY K ! Celine from Figma here, thanks for reaching out to the Figma Forum. I located your support case and have escalated it to our internal team. The file you mentioned in the case has now been removed from the Community.

1 reply

Celine_
Figmate
  • Community Support
  • 4055 replies
  • Answer
  • November 11, 2025

Hi ​@DY K ! Celine from Figma here, thanks for reaching out to the Figma Forum. I located your support case and have escalated it to our internal team. The file you mentioned in the case has now been removed from the Community.