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marta surinyach
marta surinyach
New Member
November 11, 2025
Question

I've lost the ownership of a project

  • November 11, 2025
  • 1 reply
  • 84 views

Suddenly, the project i was working… disappear. I keep one link of the prototype i shared with my client, but , the project is not in my dashboard, and i can’t access to the prototype because i don't have privileges of admin…. I lost the ownership of the project.

Please, can anyone help me to recover all the work?

The project is (791Vlyq3xYK3WWWE8i1Cvs): 

 


Thanks in advance

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    1 reply

    djv
    Figmate
    djv
    Community Support
    November 11, 2025

    Hi ​@marta surinyach, thanks for reaching out and providing the files!

    I’m not able to view them without the proper permissions, but thank you for providing the project number - this helps!

    I can confirm that you are listed as the owner of the file, but it’s with a Figma account that is different than the gmail email associated with your Forum account. This file is associated with an @hotmail.com email address and the file is within the team BUHO.

    Does any of this sound familiar? If so, I would try completely logging out of Figma and logging back in again with your correct Figma email address and selecting the correct Team to access the project/file. 

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