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I am trying to access the Local Variables tab in the Properties Panel, but it is missing (all objects deselected, I am in the Design mode, and on the Move Tool). I have force quit and restarted , I have run the latest update, but only Styles and Export tabs are visible. I am using the Desktop App on a Mac. See screenshot below:  

I am unable to update the social links in my Figma Community profile. The fields for my X.com  and Instagram accounts do not save any changes I make. Show me a toast like : ‘X handle is not valid. Somebody had the same problem.At the moment of publish or update any file, Figma shows me that the actual url are wrong and dont let me continue.

This is a bug I’ve encountered multiple times in the past month that I haven’t seen addressed. If you create a variable by using “duplicate” it does not get published. However, if you create a brand new variable using that “+” option it gets published. So I have about half my library that can be published because I created a lot of my variables using copy/paste or duping. 

Since yesterday I’ve been unable to open any files in Figma. Any file I try to open gets stuck on loading, like in the screenshot attached.These are the things I’ve tried: Quit Figma, restart Mac Uninstall Figma using brew uninstall figma, clear caches using sudo dscacheutil -flushcache and then sudo killall -HUP mDNSResponder, reboot Mac in Safe Mode, reinstall Figma. It opened one file, then after restarting in normal mode no files opened again. Followed the instructions in this page, ran rm -rf "$HOME/Library/Application Support/Figma/"{Desktop,DesktopProfile} None of these steps have solved the problem. 

Whenever I embed a prototype to a slide it downscales the resolution by a lot. Scaling it up makes it pixelated, losing resolution. No matter what are the prototype settings.

Hey,I wanted to upgrade my plan to a Professional plan, but I constantly ran into this problem with the billing address and telling me that my country does not support the currency.I filled in the credit card details and my billing address correctly. For context purposes, I live in the netherlands and pay in euros like everyone else and my credit card details are correct. I re-tried it multiple times. I find it weird to come along such a problem. Could I get help with this? 

I have the education plan, and have created a team with the education plan. When I go to the admin settings for the team, it confirms the education plan is set up correctly, saying it is the current plan. From what I understand, this plan comes with access to team fonts. I am using the Figma as an embed link, so when variables change text on the page, it reverts to a default font on the embedded website.However, there is no option to add a font to the team library, instead it says “Upgrade to the Professional plan or to an Organization to get access to shared libraries, etc...”, but education plan is equivalent to the Professional plan.I would appreciate some help resolving this, thanks! P.S. If there is a workaround to get custom fonts working in an embed, even when the text changes, without a Team Upload, please let me know!

I was trying to sign up for a paid plan, and the submit button was disabled (not best practice for accessibility, bc guess whaaaaat, a disabled button doesn’t tell you what’s missing to help you move forward) and it took me a WHILE to figure out what was missing - a checkbox that was nearly invisible on my screen.Of course, while logging into the Figma forum to post this, there was another similarly hard-to-see checkbox to agree to the terms, which even when checked was not as visible as the checked one on the payments page.Anyway big accessibility fail, probably costing some sales.

Hello!We purchased the HTML to DESIGN plugin (https://www.figma.com/community/plugin/1159123024924461424),payment was made from my profile (User ID 1115945306696062521). And I now have access to use it. But we need another user (User ID 1501174728832436270) in our company to use it. How can we transfer it to another user? The plugin developers' support team recommended that we contact you with this question.Thank you in advance.

I am an interaction professor at Minnesota State University, Mankato and I have three students that can’t get verified. We have contacted education@figma.com (no response), SheerID (completely unhelpful; see below), and read through several forum posts; all to no avail. I have spent hours trying to work through this issue.SheerID continues to reply with either “While we can't offer further details or support for this specific inquiry, please ensure all information submitted is accurate and meets the eligibility criteria. Your ticket has now been permanently closed.” or prompts us to “contact Figma directly for further assistance.”Even though Figma representatives have stated SheerID has the ability to help mitigate these issues in various forum posts, SheerID has made it clear they will not do anything, including providing any clarification as to how we can resolve issues or when students can try again. FIGMA, PLEASE HELP: We are almost finished with week 3 of the semester and this has

Hello Figma Support Team,I am writing on behalf of the User Experience Engineering course at Harvard Extension School:https://coursebrowser.dce.harvard.edu/course/user-experience-engineering/We have used Figma in this course for many years, and it has played an important role in our students’ learning experience. The course serves a diverse audience, and many students go on to transition into UX roles after completing it. Over the years, we have truly appreciated being able to incorporate Figma into our curriculum.This year, we have encountered some unexpected challenges with Figma Education account upgrades for both students and teaching staff. As a result, we have had to adjust how we support students in the course, and we are hoping to better understand how to navigate the current verification process.Student enrollment structure at Harvard Extension SchoolAt Harvard Extension School, students are not issued an official harvard.edu email address until they are formally admitted into

Hi I have published my design library to Figma Make’s private NPM repo as is described here https://developers.figma.com/docs/code/bring-your-design-system-package/.  I am able to create the project, install my library, and add all my guidelines files to the Draft and produce really cool stuff with my design system.  Editors on my team are able to click “Use in new file” and it works great for them as well.  However, once I publish a template for the whole org to use (that includes my installed library and guidelines (several files)), using the “Start from an example” chip creates a new Make project that is broken.  The guidelines are all gone and the package no longer installed, and it gives an error about missing Make files like follows: ❌ [vite] Internal Server Error Failed to resolve import "./styles/index.css" from "__figma__entrypoint__.ts". Does the file exist? at TransformPluginContext._formatLog (node_modules/.pnpm/vite@6.3.5_jiti@2.6.0_lightningcss@1.30.1/node_modules/vite/di

Hello, can anybody help me with this issue? I have several .fig files, and whatever I try to import them, it’s “Unsupported file format”. I tried Import from “Create new” dialog, I drad and droped , the same result. 

BodyI’m experiencing a recurring issue where only certain Figma projects fail to load, while others work normally on the same account, browser, and network.Symptoms When opening specific projects, the editor shows a full-page error message: “Something went wrong. Our team is investigating.” Reloading the page does not resolve the issue. An Error ID is displayed each time. Other projects open and function normally without any problems. What I’ve confirmed This is not a browser, cache, or account-specific issue. The issue is project/file-specific. The error occurs immediately when opening the affected file or when making small edits. Multiple users in the community appear to report similar behavior. ContextThe affected files are relatively large and include multiple pages, nested components, and newer features (e.g., Auto Layout, variables). Some older or smaller projects do not show this problem.Expectation / QuestionThis looks like a server-side rendering or file-state issu

I want to transfer my “html to Figma” plugin subscription to another user. Do I have to cancel my subscription first and will I get refunded when I cancel my plugin subscription.

All project files are visible and intact, but after changing the project default access to View-only, the team default access controls are missing in the UI. Specifically:- Share popup does NOT show the BisB team- Project settings do NOT show team access- Admin → Content shows nothingI cannot restore "Same as team" via the UI. Please reset the project default access to "Same as team" and reindex the project permissions so the team can have proper edit access. 

I have a professional plan in my team but Figma just shows me my personal free plan. This has happened today when I opened Figma, but I am still an admin, according to my colleague on the same plan. 

I am a student and i am trying to verify my student plan, but it says that i have exceeded my verification limit. I already uploaded all of my files that is required but it kept failing? i already contacted sheerID but they haven’t replied to me and i asked my school but they told me to ask in here.

Hi,I’m experiencing an issue with my account. The site indicates that I need to verify my student status, but I have already completed the verification. When I try to verify again, I receive a message saying that I am already verified.I am currently working on a school project, but I am stuck in viewer-only mode and cannot edit the file. Could you please help me resolve this so I can continue my work?Thank you for your help. 

Here for example, the colour of the icon is gradients, but when I open it to use a different gradient that in the library is grouped with all other gradients, for some reason you open the menu of library from the beginning. Please open it from the selected colour, not from the beginning, it’s very annoying to scroll all the time. Thanks!  

Dear Figma,Today, I have not been able to log into my company account to work. We have been waiting since early morning until now. [image redacted by forum moderator to remove PII] Thank you! 

I am currently facing an odd issue. Component frames get cut off and I am not able to edit the hidden components… I am not able to change the size of the dashed frame because it’s not the “real” frame: Please fix this or let me know about a workaround. thank you!

Hello,I was charged $25.61 CAD on January 26, 2026 (Transaction: RECURRING PYMNT 23JAN2026FIGMA CA).However, I currently have no active teams and I am on a Free plan.Could you please check which account or team this charge is associated with? I would like to request a full refund as I am not using any paid features and have no active teams in my dashboard.I have attached a screenshot of the bank transaction for your reference.Thank you.[Image redacted by forum moderator to remove PII]

Hi,I have a slot with a “swap” component, height and width set to hug.When I swap this for, let’s say, my “Tag” component which have fixed height, I have a problem.The height is correctly set to “Fixed”, but it match the previous height of the swap component.If I go to hug, then fixed again, the tooltip show me the correct fixed height, but as soon as I click on it, it jumped to the value of the swap component.Basically, that’s making it impossible to use with fixed height component.The only way to use that would be to wrap my component into a new local component and apply it to the swap, but what a waste of energy ! 

I have a project that I cannot export from figma slide to power point presentation format (PPTX).The error just show unable to export file. tried to export only the frame I needed, got the same issue.