[Bug] XLSX Files Not Importing – ‘Failed to Import File’ Error After Recent Update

Hey ​@Makhnyk Ihor — welcome to the Figma Forum, and thanks for flagging this! I’ve checked in, and our engineering team is actively investigating similar reports around this issue.

We’ll share updates here as soon as more information becomes available. Really appreciate your patience while they dig in. 🙏🏻

Hi ​@Tom Reem,

the issue occurs for me with xlsx-Files with an image. The CSV file (without images) works but I need the images as well. It happens with an older file which I used recently, too.

Hi, ​@Tom Reem 

The issue is still occurs for me with xlsx-Files with an image. 

Hey, this issue is still happening for me too! ​@Tom Reem 

Hi ​@Tom Reem this issue is still occurring for me as well! Did a test a few weeks ago and it was fine and i’ve now gathered all my data and bulk create keeps throwing the “failed to import” error message when i go to upload my xlsx doc. 

I’ve also tried splitting data into smaller documents and still no luck

Hi ​@Kristen Campbell, 

For me the issue was that the XCel file I was trying to upload was set to Internal mode because of company policies, if you switch that to public it should solve that problem!

Was excited to try this fix but unfortunately still running into the same issue. Thanks for the suggestion!

I am running into this issue as well. My .xlsx file does not contain any images, but I do hope to try that feature as well soon. Has there been an update on this topic?

Hello! I have the same problem, has there been any updates on this topic yet? I’m trying to upload a .xlsx file with images and i get the error message but nothing else