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DFWork
DFWork
New Member
February 21, 2026
Question

Enable AI options not available inspite upgrading to Professional Licence even in 2026.

  • February 21, 2026
  • 1 reply
  • 56 views

I upgraded to professional license many months back and I continue to not see any of the AI options. I tried looking for ways to enable this in admin, but the setting area does not have any option to enable it. What is going wrong here? Can somebody help ASAP? 

No options to enable AI.

 

This topic has been closed for replies.

1 reply

Celyn_L
Figmate
Celyn_L
Figmate
February 23, 2026

Hi ​@DFWork, Celyn from Figma Community Support here.

Thanks for flagging this and for sharing the screenshot — it’s really helpful.

I understand that you’ve upgraded to the Professional plan, and I’m sorry to hear you’re having trouble accessing the AI features.

I can see that you're connected to several teams, and that you’re the owner of one team on the Professional plan.

We’d like to take a closer look to better understand what might be happening on our end. I’ve created a support ticket on your behalf so our team can investigate further and assist you directly.

Please keep an eye on your inbox (Ticket #1759307), a member of the team will be in touch with you shortly.

Appreciate your patience 🙌

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