On January 19, I purchased the Professional Collab Seats plan. One day, I decided to check out the other available plans and accidentally changed my plan to the Professional plan. On February 19, I was asked to pay for the upgrade, as expected. After spending a long time trying to figure out what had happened, I came to the conclusion that it occurred while I was trying to check things out. Today, February 21, while chatting, I sent a message to Support about canceling the Professional plan. However, they canceled the plan I had paid for. Please restore the plan I paid for. I have attached the payment receipt.
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