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Marya Eduarda
Marya Eduarda
New Member
February 22, 2026
Question

Falha ao solicitar Figma para Estudantes

  • February 22, 2026
  • 1 reply
  • 70 views

Estou tentando solicitar Figma para Estudantes e não consigo sequer chegar ao formulário, ele carrega por horas, gostaria de realizar a solicitação por gentileza.

Segue em anexo a tela de carregamento.

 

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    1 reply

    Celyn_L
    Figmate
    Celyn_L
    Figmate
    February 23, 2026

    Hi ​@Marya Eduarda,

    Celyn here from Figma Community Support. Thanks for reaching out! I hope it’s okay that I’m replying in English 🙏

    I understand that you’re trying to sign up for the Education plan, but the form isn’t loading on your end — thank you for attaching the screenshot, it’s really helpful.

    I can see that you’ve already contacted our Education Team, and I’ve escalated your case internally to help ensure it receives the attention it deserves.

    While the team looks into this, could you please try the following troubleshooting steps:

    • Access the form from a different browser or device

    • Clear your browser cache and cookies

    • Try using an incognito/private window

    • Temporarily disable any VPNs or browser extensions

    Also, please ensure you’re verifying with your school-issued email (not Gmail or a personal email).

    A member of the team will be in touch shortly via ticket #1759211 — we truly appreciate your patience.

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