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AntoJmohan
AntoJmohan
New Member
February 16, 2026
Solved

Figma Make crashing on every prompt with this error message. Something went wrong... Our team is looking into it now. If refreshing the page doesn't work, check our status page for updates.

  • February 16, 2026
  • 3 replies
  • 159 views

when a user sign up into the platform, it throws this error: ❌ Sign up error: Error: Failed to create account. Please try again.

❌ [Supabase] [main-server] ❌ Signup endpoint error {

  error: ReferenceError: SUPABASE_URL is not defined

    at file:///var/tmp/sb-compile-edge-runtime/source/index.tsx:940:40

    at eventLoopTick (ext:core/01_core.js:175:7)

    at async dispatch (file:///var/tmp/sb-compile-edge-runtime/node_modules/localhost/hono/4.11.9/dist/compose.js:22:17)

    at async file:///var/tmp/sb-compile-edge-runtime/source/rate-limit-v2.tsx:6:5

    at async dispatch (file:///var/tmp/sb-compile-edge-runtime/node_modules/localhost/hono/4.11.9/dist/compose.js:22:17)

    at async file:///var/tmp/sb-compile-edge-runtime/source/index.tsx:222:5

    at async dispatch (file:///var/tmp/sb-compile-edge-runtime/node_modules/localhost/hono/4.11.9/dist/compose.js:22:17)

    at async file:///var/tmp/sb-compile-edge-runtime/source/index.tsx:209:3

    at async dispatch (file:///var/tmp/sb-compile-edge-runtime/node_modules/localhost/hono/4.11.9/dist/compose.js:22:17)

    at async file:///var/tmp/sb-compile-edge-runtime/source/performance-monitor.tsx:7:7

}

. When make AI tries to fix it. Figma Make is crashing on every prompt with this error message:Something went wrong... Our team is looking into it now. If refreshing the page doesn't work, check our status page for updates.

This topic has been closed for replies.
Best answer by Celine_

Hey ​@AntoJmohan , Celine from Figma here, I am working closely with ksn.

I can see on our end that our Technical Quality team has been investigating this with you directly and was able to fix your issue by duplicating the file!   If you’re still running into the issue, please continue the conversation there, they’re best equipped to take a closer look at this specific error.

Thanks so much! I’ve gone ahead and close the topic here.

 

 

 

3 replies

ksn
Figmate
ksn
Community Support
February 16, 2026

Hi ​@AntoJmohan - thank you for reaching out about this -- I actually saw you reached out to our support team, and that you have an ongoing conversation happening with an agent already.

I would recommend you continue the conversation through that ticket moving forward so we can avoid any accidental overlaps in communication.

Thank you for your patience - when you have time, please check your email to see the most recent response from support. Thank you!

AntoJmohan
AntoJmohanAuthor
New Member
February 18, 2026

Hi, I have not heard back from the support team yet. Can you please give me an update on this issue. 

Were you able to figure out the root cause of the issue? It is critical for our business. Our launch is delayed from the original planned date. Please fix this bug as soon as possible. Thank you, team, for your help and support.

Ticket Id #1749019. 

Celine_
Figmate
Celine_Answer
Community Support
February 23, 2026

Hey ​@AntoJmohan , Celine from Figma here, I am working closely with ksn.

I can see on our end that our Technical Quality team has been investigating this with you directly and was able to fix your issue by duplicating the file!   If you’re still running into the issue, please continue the conversation there, they’re best equipped to take a closer look at this specific error.

Thanks so much! I’ve gone ahead and close the topic here.

 

 

 

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