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Whenever I try to copy and paste screens into my client’s Figma workspace, some (not all) images will disappear (there will be a toast message that says ‘image invalid’. When I inspect the component in the original file, the image is there. Anyone else has this issue / has any solution to this?

Hi Figma team,I’m posting here in hopes of getting help or visibility on an account access issue.My Figma account was originally created using a school email address. That email has since been permanently deleted by the school after graduation, so I no longer have access to it.Because of this, all login and verification codes are sent to an email address that no longer exists, which has completely locked me out of my account and the files associated with it.I still have access to the device and browser previously used with this account and can provide any information needed to verify ownership (previous projects, team names, billing info, etc.).Is there a way to manually update the account email to my personal address or otherwise recover access without the old school email?Thanks in advance — I’d really appreciate any help with this.Best regards,Carimo

I’m trying to create an account with another email address, but I don’t receive the verification email.I need the exact (!) sender of the verification email, so IT can check if it gets blocked.

I noticed that Figma became slow after updating my M3 MB Air to Tahoe. It’s very laggy and noticeable when screen sharing during a Google Meet call.

I would like to report a known issue where Figma does not function correctly in the Microsoft Edge browser.Problem:Figma  shows functionality problems or does not work at all when used in Microsoft Edge browser. 

I am having trouble importing a plugin from a manifest file in the desktop app. Clicking ‘Import plugin from manifest’ doesn’t open a directory. Please see the attached screenshot

I want to verify myself for Figma, but every time I try, a website or pop-up appears saying “Verification Limit Exceeded”. The problem is, I need Figma for my vocational school, which makes the whole thing a bit problematic.I need help.I am grateful for any help I can get.

Exporting a pdf in Figma Buzz creates a huuuuuge file size but also has an issue with previews that seems isolated to teams. Ive checked Mac OS, Slack & Figma Design, which all seem to be able to preview.

Enable to use glass effect on shapes which came in the new update

не работает ai tools при тарифе образование. Но написано, что в текущем плане 3000 кредитов есть. Хочу отозвать документ об образовании, если не работает aiBelow, I have attached screenshots proving this.

When a rectangle’s corner radius is linked to a variable, changing the variable normally updates all linked elements immediately. However, once the built-in Glass effect is on the rectangle, the corner radius stops updating when the variable value changes. The variable remains correctly linked, but the UI does not refresh unless the variable is manually relinked.The problem seems to appear only on the rectangle shapeReproducibility / patterns Issue is consistently reproducible. Occurs whenever Glass effect is enabled on a rectangle using variable-controlled radius. Updates occur only after relinking variable Reproduction steps Create a new file. Create a number variable for corner radius (e.g., radius = 16). Create a rectangle. Bind rectangle corner radius to the variable. Confirm changing variable updates radius normally. Add Glass effect on the rectangle. Change variable value again. Result: rectangle corner radius does not update until relinking.

I have all my work on the old figma version. The software asked for the latest update, but after it installed, The  new version Doesn’t operate on my MacOS Big Sur 11.7.10 (20G1427) how can i work around it on the same laptop?

When will Figma Make support uploading locally modified code back to Figma? I downloaded the code locally and made some changes using Claude Code, but now I can't push those updates back to Figma for designers to review—it's really cumbersome!

I’m reporting an issue with a production project for Aegis AI Lab.Problem 1 — Custom Domain:My domain aegisailab.com has been pending DNS verification for several hours after adding the required records at my registrar. The site works on the Figma subdomain, but the custom domain does not complete verification.Problem 2 — Code Export:I used Download code in Figma Make. The ZIP contains src/, components, vite.config.ts, package.json, and deployment files, but it does not include: tsconfig.json any image/assets directory (the app references figma imports) favicon assets such as vite.svg I need to deploy this as a fully standalone Vite/React app without manually reconstructing configuration or assets.What I need clarified: Whether DNS verification is currently delayed or stuck on Figma’s side. Whether the export is complete by design, or if something failed during generation. The official recommended workflow for exporting a fully runnable project from Figma Make. This is a produc

This is the first time I use Figma (desktop version) and I’ve lost all my work because of a migration issue.I’d like to point out the following:I am a paying user I have lost my work because of a Figma Make localStorage auto-save filure during a data migration Thre were no warnings, no backups, no way to recover my dataWhy on earth would an agent like this not create automatic backups?Why do I have a paid subscription to something so underperforming?This is unacceptable!

Greetings fellow Figma users! Last week I designed a social media post for a client using Montserrat as the main font. Today I was designing another one for them, so I copied the text boxes to another Frame. As soon as I selected them with the text editing tool the appearance of the font changed.These are all NOT locally installed Google fonts, so it might be related to an update on the library of Google fonts, or Figma’s for that matter. I tried to verify this with the Way Back Machine, although the website snapshots aren’t loading properly. Has anyone identified something like this before? if so, how can it be fixed?Thanks in advance! 😁 The image shows 2 groups of texts written with the typeface “Montserrat”, exemplifying how its appearance changed from October the 1st to the 11th, 2025. 

I found out that my educational plan expired, and I can’t find a way to renew it

Добрый день.Не приходит ссылка на восстановление пароля на почту, в папку СПАМ также не приходит. Помогите восстановить пароль к аккаунту [redacted by moderator to remove personal information]

Hello,I am trying to verify my student status to access the Figma Education Plan through SheerID, but I encountered an issue during the process.At first, I received a message saying that my account could not be verified with the information provided. After a few attempts, the message now shows “Verification limit exceeded”, which prevents me from continuing the verification process.My college does not provide institutional email addresses for students — we use Gmail accounts for academic purposes. Other classmates from the same institution were successfully verified using the same type of Gmail account.At the moment, my Figma files are locked, which is affecting the continuity of my classes and the development of my portfolio.I would kindly like to request a reset of my verification attempts or guidance on how to proceed in order to restore access to the Education Plan.Thank you in advance for your attention and support.

Hello everyone,I’m currently a student working on publishing and design projects that require Figma, and I rely heavily on it to keep up with my classes.I recently tried to apply for the Figma Education Plan, but the system shows a message saying “Looks like you’ve already been approved for this offer.” and or “Verification Limit Exceeded”. (Regarding the “Verification Limit Exceeded”, I deleted my previous account and is making a new one with the same email (We were advised to delete it and try it again...) However, I can’t see any Education Plan details, when looking for it in the free option together with the other plans. The only available plans are the starter, professional and organization. Because of this, we were advised to use the Starter Plan for the sometime, but its limitations (file/team restrictions, access concerns, etc.) are making it hard to work efficiently and keep up with my classes and deadlines T-T Already sent a email to the SheerID regarding this and is waiting

We have launched our website; our CEO have decided unpublished the website made with Figma make, hoping to solve some issues, however today we can not publish it again and on Monday we have to present our work to an investor. Please someone who have solved this problem before give us some tips

HelloI used to have a connection with my GitHub repository. I made a few changes in the website that I built up in Figma, and wanted to do one last time push before I publish the website. I am having issues with the website getting connected to the GitHub so I can push the code. I have the same message popping “Failed to Push the Code XXX repo” or if I try to create another repo to connect after I copy the Figma makefile, I am getting “Could not create repository” in red on the message. I tried doing it on chrome and Safari, both failed. I clean up cookies, I re-log in, I charge from another computer as well. The issue is consistent. So, what? 

I was flabbergasted to find that the Figma iOS app on my ipad can’t present the nice slides we have prepared. Are iPads not a thing?The experience of presenting through safari is also stuffed. It does not go full screen, the install app banner is permanently stuck and the top bar for Figma goes behind the ipad clock and status bar.Please do better and justify my iPad lifestyle.

Hello,I have tried multiple times to verify my student plan, as I cannot edit class boards. I need access in order to complete certain assignments, and I should be qualified. I am currently logged in with my student email. Additionally, I contacted SheerID and they said I was verified. What can I do to resolve this issue?Best,Alex

Hi,I’m urgently trying to verify my student status for Figma Education, but my SheerID verification failed due to a verification limit. I contacted SheerID for assistance, but they were unable to provide further support and permanently closed my ticket.I have required coursework due very soon that depends on Figma access, and I’m currently blocked from moving forward. Is there any way to reset the verification attempt, use an alternative verification method, or receive temporary access while this is resolved?Any help would be greatly appreciated. Thank you.SheerID response:Hello,Thanks for contacting SheerID.We were unable to process your verification request. While we can't offer further details or support for this specific inquiry, please ensure all information submitted is accurate and meets the eligibility criteria for future attempts. Your ticket has now been permanently closed.