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잘못된 계정으로 결제를 했습니다.환불 요청드립니다.다른 계정으로 결제해야해요!인보이스 ID: in_1T0F0fIvcqWR3dFD1GCneiFp

TITLE: Published Figma Make site returns "Not Found" - Support unresponsive for 2+ weeksHi Figma community,I'm hoping someone can help or escalate this issue, as I've been unable to get a human response from Figma support for over two weeks.ISSUE:My Figma Make project publishes successfully in the editor (status shows "Published"), but the live URL returns a "Not Found" error. Preview mode works perfectly — all pages, images, and features display correctly.DETAILS:- Published URL: https://patron-utter-75275782.figma.site (returns 404)- Preview mode: Works perfectly- Project type: React/TypeScript calendar application- Figma Make's own AI assistant confirmed the code is clean and deployment-ready, stating: "The deployment/publishing problem is a Figma Make platform issue, not a code issue."WHAT I'VE TRIED:- Re-published multiple times using the Update button- Unpublished and re-published- Waited weeks for propagation- Cleared browser cache, tried multiple browsers and incognito mode- Co

Experiencing pixel nudge problem, does anyone have the same problem or whats the solution for this.When moving a point from a shape or from pen tool using keyboard arrow keys it nudges 2px even the nudge amount is set to 1px in the settings. The problem also occurs for big nudges, jumping from 20px instead of 10px. When the nudge amount is set to 0.5px, the point will nudge 1px. The problem only occur on points and not on shapes or objects, as far as I observed. Figma Desktop App version 126.0.4I also attahced a quick video.

I recently set up my student account under the Figma Professional Plan. However, after accepting ownership of a FigJam file, I was unable to add a new page and received a prompt to upgrade to a Professional Plan. It was my understanding that my student verification already granted me access to these professional features. Can you please review my account status and advise on how to resolve this discrepancy? Thank you for your help.

Hi, I am unable to get the Grammarly plugin to open on a Figma Slides file. Any reason why this might be happening? 

My sidebar doesn’t hug its children as it’s supposed to be. An instance of it works, but other copies of it doesn’t work.With the non-working instance: With the working instance:I’ve checked everything. Everything’s the same. The sidebar instance is the same  as the main component’s.

Hi,Overnight, my prototype started acting weird in regards to stroke.It looks like the element shortly inherits the default stroke from when applying it before showing the correct one when navigating back and forth between screens.Yesterday, it worked like a charm.I’ve cleared my cache, restarted, reinstalled, etc.

학생 계정인데 몇 달 동안 확인 한도초과 상태로 계정 사용을 하지 못하고 있습니다. 학생인증이 왜 안되는 걸까요 빠른 해결 부탁드립니다. 급합니다.. 

Hi,When I transfer my designs to the developer, if I apply “clip content” to my page that has overflows (to apply scrolling in prototyping mode), it is impossible for him to see the elements that go beyond the limit that is fixed. I am obliged to uncheck “clip content” to let him see all the elements, which is a hassle.Can you fix it in the DEV mode or is there a workaround to achieve this without having to check/uncheck that “Clip content” box before design handoff? 

Hi Figma team,My Figma account is linked to a university email that has been deactivated after my graduation (8 months ago), so I can no longer receive login or verification emails. I’d like to transfer the account ownership to my personal email and continue using Figma on a paid plan. Old email on the account:[redacted PII - DJV 2/4/26]New email: [redacted PII - DJV 2/4/26] I can provide any verification needed (graduation certificate, government ID, or any other documentation). This account contains dozens of FigJam projects created over the past 4 years, including freelancing training boards, branding projects, personal study materials, and much more.I’ve invested approximately 600+ hours into this work, and losing access would mean losing several years of critical work. I’m ready to upgrade to a paid plan as soon as access is restored.Thanks in advance ^^Best,Mohamed Momtaz 

Verification limit exceeded

I’ve already restarted and force quitted Figma multiple times, restarted my device too, but for some reason the shortcut to place images (Shift + Cmd + K) is not working all of a sudden. I was in the middle of a workflow when this happened, and not sure how to go around this as this shortcut is an integral part of my workflow. It’s also the only shortcut that isn’t working for some reason.macOS 26.2 (latest, up to date version)M1 Macbook Air

I connected Supabase to my website, and now it isn’t allowing me to publish. The name of this project is “Discord Moderation Project”

Hello Everyone,We are the developers of the AVIF Exporter Figma Plugin.We have just noticed that recently, when someone tries to expand/minimize the “Size or Quality” bar, the plugin repositions itself to some other position automatically.We do figma.ui.resize behind the scene to support that feature, we are calling only that function, but it also seem to be repositioning the plugin.This didn’t happen before. We have also observed the similar behaviour with other plugin automator .We think there some bug with figma plugin API or figma itself. Before the `resize( )` call After the `resize( )` call 

Hi,I am an educator using Figma for my class and can’t verify - I’m the only one unable to edit the shared board which is frustrating. I have emailed both SheerID and the Figma education team multiple times. SheerID keeps resolving my ticket with no explanation or solution. I think I might have initially been blocked because I am overseas using a VPN or because my legal name is different from my school name? I’m just guessing, goodness knows why, they won’t tell me… A disappointing experience. Please help reset the verification limit asap - we’re moving through the semester already.

When I wanted to update the file I had previously published to the community as Library → UI Kit, the sub category (UI Kit) disappeared and only shows one option (Other) which will not display a preview or be shown in the right listingThis is when I tried to go back to UI KitThis is how it used to beas shown the option is completely gone :( note: I don’t know if it’s related but I published the library to my account

Since yesterday I’ve been experiencing issues with Figma Sites and the CMS.Rich Text content no longer appears on any newly published pages, even though it works correctly in prototype mode.I also tried publishing a new page to run some tests, but now even the page interlinking seems to be malfunctioning.Are there currently any known bugs or issues on the platform currently? How soon will it be restored ?

Hi there, I’ve been trying to publish a site for a while now. It just says unable to publish - try again or contact support. Can you please check? Thanks

I’m using custom library created for my product. In that i’m having number of components created and using it in other files.Currently, i’m facing very difficult issue, that is, My Library updates are hot syncing with my design files. Please, fix this issue as soon as possible. Thanks 

Hi Figma Team,I am writing this post as a last resort because I am currently unable to access my projects, which is critical for my ongoing work and portfolio preparation. I sent an official support request 4 days ago but have not received a response yet, and the delay is starting to become a major issue.Context of the Issue: I have been a verified Education plan user since September 2025. Recently, my University of Washington email ([redacted PII - DJV 2/11/26]) was temporarily locked due to a technical issue with the school IT department. To ensure I didn't lose access to my files during that period, I temporarily changed my Figma account email to my personal Gmail.The Current Problem: Now that my UW email is fully restored and active, I have reverted my Figma account back to [redacted PII - DJV 2/11/26]. However: My Education plan status is no longer recognized. When I try to re-verify, I get a "Verification Limit Exceeded" error. It seems the system is flagging my account due to

Hi, I’ve lost an important file and I can no longer find it on my account at all.Can I get some help on this? I can't see it in my Deleted or Drafts folder either.

First of all, I have my Figma project set to Display P3 color space. When I try to import an image with a Display P3 tag, the image looks normal on Mac viewfinder or in Photoshop, it reads the tag correctly (first image), but when I import into a Figma project with the Display P3 color space active in the project, it feels like Figma is doing the color management again instead of reading the correct color profile attached to the image, so it oversaturates it. I’m going crazy over this. Can someone help? 

Dear Figma Support Team,I am a designer recently transitioned into the professional field after completing the Coursera UX Design Professional Certificate. I am currently in the process of building my professional portfolio and launching my freelance business.As I transition from a student environment to a professional one, I am eager to use the Organization tier to manage my demo projects and client workflows. However, as I am just starting my journey and establishing my initial income streams, the current monthly rate is a significant hurdle.Does Figma offer any "bridge"discounts, introductory rates, or support for recent graduates and new freelancers to help them get started?I’ve loved using Figma throughout my studies and am excited to continue growing my career using your platform. Thank you for your time and for supporting the design community.Best regards,Monica

Hello,I am having an issue with Figma.I am working on a file that was shared with me by one of my clients, and I noticed that some images (about 60% of the total) are blurry and pixelated.In the original file, the images are perfectly visible, with no display issues. It seems that when the file was saved locally and shared with me, some images were lost... so I can only see them as low-quality previews.When I try to download the original JPEG file, it does not save... so I do not know what happened or how to fix the problem. In the meantime, I am replacing the images one by one, but here is the strange behaviour :  When I upload the image, it doesn't change unless I replace it with another random image and then re-upload the correct image.Also, to see the correct image with the right resolution, I have to reload the tab... otherwise it will continue to look pixelated...how can I fix this problem? It's very frustrating and wastes my time... Thank you for your help!  

Hello! I work as a UI/UX design lecturer for Algebra Bernays University in Croatia and for some reason my Figma education status was applied to my personal account instead of my work account and now I can’t reverify with my work account because that work email was used to confirm education status for my personal account. What i need is to remove edu status from personal account and link it to my work email account. Classes start in 2 weeks and I really need this resolved before that. Thank you in advance Dorian Horvat