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Question

인증 메일 링크로 들어가면 오류가 나옵니다.

  • May 14, 2026
  • 2 replies
  • 31 views

donggeun

 

2 replies

donggeun
  • Author
  • New Member
  • May 14, 2026

When verifying a student, if I click the link in the verification email, an error message like the one above appears. The same issue occurs even if I try again; is there a way to fix it?


adamsmasher
Figmate

Hello, ​@donggeun!

 

Sorry to hear you’ve having some trouble with the verification email, especially since you are running into the same issue when you try again. I don’t speak or read Korean, but when I translate the message it states that it’s unable to authenticate you. Is that correct? If so, you should contact SheerID at figmasupport@sheerid.com so they can help you out. While we’re unable to help with authentication, they’ll be able to assist you.