Hi! We’re seeing an odd issue and have blurred the user and organization for what is being removed. When removing a user, Figma shows a message saying 43 files will have no owner and 33 drafts will be moved to Unassigned. However, this user was not the owner of any files.
Do you know why Figma is reporting this? Is it simply aggregating all unowned files and drafts or is this a bug?
Hey Natalie! Thank you for checking in on this one. This one is a bit interesting, and I think there are a couple of things that could explain what you’re seeing.
Even if this user didn't explicitly own any files, ownership can sometimes be transferred behind the scenes — for example:
Another possibility is that those files were already ‘orphaned’ within the org before this removal, and they are bringing it to your attention now, even though they aren't directly connected to this user.
When a member is removed, their files will not automatically be given a new owner, which may also be contributing to the message you're seeing. This page on removing org members has more context on that behavior: Remove people from an org
These are just my initial stream of thoughts, and it can be something completely different.
My recommendation at this time is to contact our support team so they can take a look at the list of files that are being counted in this toast -- I don’t have the ability to deep-dive into this directly, but I can make sure you get help.
PM me your email address and I’ll get a ticket set up for you.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.